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- Beazer Homes
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- Sussex, DE
Beazer Homes Reviews in Sussex, DE
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What Sussex Homeowners Have to Say About Beazer Homes.
Read all 158 verified reviews from homeowners that built a new home with Beazer Homes in the Sussex area. Sussex homeowners have rated Beazer Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Sussex Area
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Customer Reviews
We still don’t have internet service
- James P.
- Verified HomeBuyer
- May 19, 2021
- Frankford, DE
The house itself is pretty well built. But Beazer did not tell us prior to closing that MediaCom, the only cable supplier in the Estuary, had not installed any of the necessary infrastructure. Beazer claims they didn’t know-that’s hard to believe. And if true, local management is incompetent and should be fired. In any case they have disavowed any responsibility. Basically, they’ve said “it’s not our problem—deal with MediaCom. They fail to understand that we buyers deal with THEM. We depend on the builder to do their due diligence in all areas. After almost 2 months we’re still dealing with ...
Beazer Homes responded:
James, that you for taking the time to discuss your concerns with us regarding the availability of your preferred network provider. We understand the frustration with installation delays and are glad to have discussed the options available to you with alternative network providers, until your preferred network is available. It is our understanding that MediaCom is working to complete their installation and provide service in the area soon. - Daniela ...
Total Score 1
Pleasant people we dealt with.
- The d.
- Verified HomeBuyer
- April 13, 2021
- Millville, DE
Don’t settle until everything is fixed that is obvious to you. Don’t settle on a house that has construction on both sides of yours. Windows do not lock.
Beazer Homes responded:
It was great speaking with you today, D. We again apologize for the inconveniences imposed with ongoing home construction in your community, especially the neighboring homes. Our Customer Care team has been provided an update on the items which require some attention and will be reaching out to you soon. Thank you again for your time and for allowing us to assist. - Daniela ...
Total Score 1
Bishop's Landing purchase exp.
- Anonymous
- Verified HomeBuyer
- January 08, 2020
- Millville, DE
The staff was very helpful in selecting "extras". The sales rep did a great job of explaining the use of the select mortgage program and savings. Our disappointment comes in the closing process and the lack of quality control. After 2 months we are still waiting for action on our 2+page punch list. Most items on the list are a result of sloppy workmanship and oversight. Our home inspector referred to the work as below industry standards.
Total Score 1
Be Prepared for builder grade equipment, shoddy workmanship and minimal finishes
- Anonymous
- Verified HomeBuyer
- November 21, 2019
- Millville, DE
Everything in a Beazer home is builder grade. The workmanship throughout the home's systems is poor quality. The finishes are minimal, for example, there is no molding around windows or ceilings. The trim molding at the floor is cut haphazardly and nail holes are not finished or stick out of the trim in many areas. Every system in the house I bought had to be corrected. The ac, garage door, fireplace. water and duct systems were not hooked up correctly and all had to have corrective work done to make them function. DO NOT PAY FOR PAINT UPGRADE! This expensive option is a rip off. They did not ...
Beazer Homes responded:
Thank you for your review! We appreciate the time you took to submit this feedback to us and please know it will help us improve the Beazer experience for all our homeowners! The Delaware team has carefully reviewed your concerns and let us know they have been in touch to address them with you. We thank you for allowing us the chance to improve your experience going forward. Our New Home Contact Center can be reached at 888-623-2937 or via email at nhcc@beazer.com, and we are always more than happy to answer any questions or concerns you may have in the future. Thank you ...
Total Score 1
We have had multiple problems since closing on September 27th, including no heat. We have to make several phone calls to get anyone to help. The response time is unexceptable. We turned heat on two nights ago and it didn't work. We are still waiting f
- Kymberly R.
- Verified HomeBuyer
- November 14, 2019
- Frankford, DE
When you have your walk through make sure your check every thing over really good. DONT close until everything is fixed and working. Our house was a "rush" job to close by Beazer's year end of September and we have had so many issue's that take way too long for them to address.
Beazer Homes responded:
Thank you for your review! We appreciate the time you took to submit this feedback to us. We have reviewed your account information and show our Delaware team has been working with you and have addressed all concerns you have submitted to them. However, if there is ever anything we may help with please do not hesitate to contact us. You can reach our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Front Office is great-the final product is a major disappointment
- Joanne C.
- Verified HomeBuyer
- October 09, 2019
- Millville, DE
The wood used around the windows and doors is dented and damaged but it was still used and then they paint over the damaged areas. Poor mitered corners, my kitchen backsplash tiles don't match (different shades of beige) I'm missing a spindle on my banister, my garage door just broke and has existing damage on the bottom, a rock fell out of our front facade, glass kitchen cabinet is cracked in all four corners, missing window screens, garage door knob is falling out of door, dents in the dry walls and everyone is to busy building more houses and not fixing the existing ones so we just sit ...
Beazer Homes responded:
Thank you for sharing this feedback with us! We sincerely apologize for any issues you have experienced with your new home. We want to ensure any concerns you have are attended to as soon as possible. Please reach out to the New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you ...
Total Score 1
Overall, poor quailty
- Anonymous
- Verified HomeBuyer
- November 13, 2018
- Frankford, DE
The construction craftsmanship is very poor and the construction supervisor did not do his job to ensure that the trades did theirs
Beazer Homes responded:
Hello, thank you for your feedback. We do apologize if you have experienced any issues with your new home, and we absolutely want to work with you to improve your experience going forward. Our New Home Contact Center would be happy to assist you with any concerns. You can reach them at ...
Total Score 1
Buyers Remorse
- Matthew K.
- Verified HomeBuyer
- November 13, 2018
- Frankford, DE
After spending over $400,000 for a new home we expected to move into a completed home. Instead we will be inconvenienced for months as you come back in to fix or finish a long list of items. Not the way I wanted to move into my new home. I wish we had purchased an NV home at the other end of our block, away from the stench of the chicken farm that we weren’t suppose to smell, that our neighbors say were move in ready.
Beazer Homes responded:
We would like to thank you for submitting your feedback. This information will help improve the Beazer Experience for all of our home owners. We would also like to apologize and acknowledge the issues you have experienced. We did reach out to your local warranty representative as well as the Customer Advocate you have been working with and they both agree they want to help you in every way they can. We do know that repairs for cabinets and a few other items are currently being addressed and Daniela, your customer advocate will be in touch every step of the way. Should you ever have any questions or concerns the New Home Contact Center would also always be happy to assist you, they can be reached at 888-623-2937. Thank you again for taking the time to submit your review and we look forward to addressing your ...
Total Score 1
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