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- Beazer Homes
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- Atlanta, GA
Beazer Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Beazer Homes.
Read all 316 verified reviews from homeowners that built a new home with Beazer Homes in the Atlanta area. Atlanta homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes in Atlanta Area
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Customer Reviews
Avondale
- Anonymous
- Verified HomeBuyer
- August 15, 2024
- Decatur, GA
You’ll need to project manage the punch list of items before and after closing. Otherwise, it’s gets lost in the shuffle of very well meaning folks that don’t understand timelines and follow-up.
Beazer Homes responded:
Thank you for your feedback on your new home experience. We apologize for any missed items or communication gaps during your home-building process. Our team is here to help and is committed to resolving these issues. Please call us at (888) 623-2937, so we can address any outstanding items and ensure everything is handled promptly. - Daniela ...
Total Score 2
Almost aggressive sales person and poor craftsmanship on finished product
- Synthia F.
- Verified HomeBuyer
- November 15, 2023
- Cumming, GA
We only dealt with one sales person, so I cannot speak other than that, but she was overly assertive and more concerned about us selling our home when we needed up waiting on Beazer to actually finish the condo we were purchasing. Initially, the condo was ready in weeks time and turned out 3 months! Their promotion to use their lenders is probably not the best deal in the end, so be aware of that! Each time we visited the condo we had a contract on, we let our salesperson know of some problems we saw in the condo. None of them were addressed until our walk through when they were then ...
Beazer Homes responded:
Synthia, thank you for sharing with us. We're sorry to hear your new home experience has not been ideal. However, we are glad to see your customer care team at Gatherings at Herrington have been working diligently to address your reported areas of concern. In the event you have questions, please feel free to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com. Wishing you the best in your new home. – Wendy ...
Total Score 2
Home buyer,
- Gary K.
- Verified HomeBuyer
- March 30, 2023
- Decatur, GA
The maintenance staff was incredible in making sure our home was meeting our needs. GREAT disappointment in that we have been here for 2 months and still do not have a mailbox or working address. I have to fly from Georgia to Seattle to pick up my W-2 forms and tax information. That is a $1,000 out of my pocket. In addition due to the lack of a working address it has been a nightmare trying to get items delivered. In addition, if there was an emergency, I do not have an address that allows 911 to respond to any emergency. There has been no offer of compensation for our hassle and it ...
Beazer Homes responded:
Gary, we apologize for any inconvenience this may have caused. We value all feedback from our customers and will be sure to forward along your sentiments. We encourage you to contact our New Home Contact Center at (888) 623-2937 so that we may further assist. We hope you are enjoying your new Beazer home and we look forward to hearing from you. - Roland ...
Total Score 2
Beazer Teams only interested in getting good reviews
- Bipin D.
- Verified HomeBuyer
- September 23, 2022
- Cumming, GA
I have come across different teams during my purchase and after my purchase of my Beazer home and they are only looking for good reviews but don’t deliver the quality that I heard Beazers is known for . I’m totally dissatisfied. The team is behind you saying please give us good review if not it will impact bonus and they promise they will get your things done soon . Once you give the good review they are gone and never respond and things are pending or don’t get done . It’s been 3 months that we closed the home , still exception list is not addressed. Builder was behind us for review. Once we ...
Beazer Homes responded:
Bipin, thank you so much for sharing this review with us. At Beazer, above all else, we value homeowners who provide us with honest feedback. Your input will help us build a better team for yourself and all of our future homeowners. We have brought your concerns to the attention of our team out at Village at Herrington and will have someone reach out shortly to go over an action plan. Again, thank you so much for providing us with some insight on your experience. Remember, our New Home Contact Center is always here to help, should you have any questions. They can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. Wishing you the best in your new Beazer home. - Roland ...
Total Score 2
Affordable Housing by Beazer
- Rajendra P.
- Verified HomeBuyer
- November 23, 2021
- Cumming, GA
Sales Agenet : Helpful till contract is signed Design Studio Staff : Helpful till Design Addendum was signed Requested to submit size of toilet seat which they never responded. Charge extra $ 750 and got what all others bought. Builder : Never showed up after we signed letter... Only Person who did favour were Bill, Laney and Phil Workmenship is just like georgia affordable housing..
Beazer Homes responded:
Rajendra, we appreciate you reaching out to us. Our Atlanta team is glad to have had the opportunity to meet with you regarding your concerns and will continue working to complete the needed touch-ups, as scheduled. If you have any further questions or need to submit any additional claims, please reach out to us at (888) 623-2937 or nhcc@beazer.com. - Daniela ...
Total Score 2
Poor quality
- Darryl C.
- Verified HomeBuyer
- November 12, 2021
- Acworth, GA
The home we purchased has a very long list of punch list items. Beazer staff promised they would be taken care but two months later they have not been addressed. Finish work is of poor quality. Workers building houses in neighborhood seem to be drinking all day.
Beazer Homes responded:
Darryl, thank you for taking my call today. We apologize that there were items found that fell short of the quality standards we strive to deliver. We appreciate you allowing us to help address your concerns and were happy to know that our Atlanta area Director of Construction has reached out to assist. Please know that if you ever need to speak with us, we are here and more than happy to assist you. Thank you again. - Daniela ...
Total Score 2
Unfinished work
- Norma R.
- Verified HomeBuyer
- November 09, 2021
- Cumming, GA
Antar has been great from the start. However, I have moved in to an unfinished house since September and items are still not addressed two months later. Missing lights, garage cans, refrigerator, stove parts, washer and dryer, unfinished painting inside the house and outside in the patio and other area. Landscaping unfinished. I’m not happy!
Beazer Homes responded:
Beazer's mission is to create a home that you are proud of and we apologize if we have fallen short of that, Norma. We missed you today but would like to help resolve the items that you are not happy with. Please return our call at 888-623-2937 or if you prefer, send an email to nhcc@beazer.com so that we can assist. - Joanna ...
Total Score 2
House not fully completed
- OLIVER T.
- Verified HomeBuyer
- August 31, 2021
- LAWRENCEVILLE, GA
House not fully completed and cleaned at closing, it's been over 45 days since we closed and we are still trying to get thing done. Squeaky floors, tile work looks barely professional, visible drywall seams, Buying experience is great but not much support after close so don't close unless your home is fully completed.
Beazer Homes responded:
Oliver, we appreciate you reaching out regarding the pending concerns with your home. Our goal is to have all identified items completed before your move-in day. We apologize that this did not occur and that you have experienced additional delays in having things addressed. Please know that we are here to help and that our team will continue to assist you through our warranty services. We attempted to contact you today to make sure we have noted all of your pending concerns. If we have missed anything or you have any questions, please reach out to us at (888) 623-2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 2
Lot Premium Sham
- Angel M.
- Verified HomeBuyer
- June 21, 2021
- Acworth, GA
I paid for a lot premium only to move into a poorly graded yard that doesn’t accommodate the buyer. The grading accommodated the storm drain which is directly included in my yard. I should not have to had paid for a lot premium due to not being able to fully enclose my yard. Brad and Elisa were absolutely great and wonderful to work with. Brad went above and beyond fixing the interior drywall issues that arose. I really feel like a fool for having to be responsible for landscaping over a steep slop. I’m a disabled veteran and although I can manage to get around on my own pretty well I see ...
Beazer Homes responded:
Angel, we are happy to hear about your experience with our team, but sorry that you have become disappointed with your selected homesite. There are many factors that contribute to the set premiums and sites are walked prior to choosing a lot and going under contract for your home. Should you have any further questions or warranty concerns we can assist with, please contact us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 2
Just happy it’s over
- Nicole W.
- Verified HomeBuyer
- May 25, 2021
- Decatur, GA
Terrible communication and terrible workmanship in to many areas. Bill was the most responsive out of the entire situation but the worker subcontracted to build this house suck! As a large loss adjusters I seen house rebuilt from a fire with less errors and better presentation. Vontell did better towards the end but lacks follow up. No one knows anything and the entire process just suck. Door handles falling off door trim not completed. The 300+ House is just Aesthetically beautiful as long as you don’t look too close... good news is ... the house is beautiful and the neighborhood is ...
Beazer Homes responded:
Nicole, thank you for bringing this to our attention. We appreciate you taking the time to speak with us today regarding your concerns and look forward to addressing the pending items noted. If you need to reach us in the future regarding your home's warranty needs, please contact us at our New Home Contact Center at (888) 623-2937 or nhcc@beazer.com. Thank you again. - Daniela ...
Total Score 2
Bad experience
- Anonymous
- Verified HomeBuyer
- March 02, 2021
- LAWRENCEVILLE, GA
Once you close with trust no one turns up to complete walk through list nor any follow up...finishing of beazer homes is not good at all...thier manager changes and problem is faced by customer....all other pending work we are slowly doing out of our pocket....still have little trust if they finish the pending work of mine.
Beazer Homes responded:
It's disheartening to hear that we have lost your trust, but we hope to earn it back. When you have a moment, please reach out to us so that we can ensure any pending work is addressed for you. We are here to help and can be reached through our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 2
Not the best experiences!
- Mark M.
- Verified HomeBuyer
- January 07, 2020
- Canton, GA
I gave it 2 stars due to the trouble we had when we first moved in. The paint is not well done. Also the drywall seams are showing through in multiple rooms, and have had them come out several times and can’t get it looking right. We will have to have this redone again here shortly.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. Our Atlanta team let us know they have been in touch and are working with you to address your concerns. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Never ending
- Anonymous
- Verified HomeBuyer
- October 24, 2019
- Atlanta, GA
Dumb and trusting on my part. Needed to close at a certain time. Do not close until everything is completed. 3 months since closing and still trying to have things finalized.
Beazer Homes responded:
Thank you for your review! We appreciate you taking the time to share this information. We would like to apologize for any issues you have experienced with your new home. We are always looking for opportunities to improve the experience we provide to our homeowners and your review will absolutely aid these efforts. In review of your account information, we do not show any concerns have been submitted to us. Please know we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Beazer Homes - Didn't like the experience
- Kim N.
- Verified HomeBuyer
- October 16, 2019
- Marietta, GA
Didn't like the experience
Beazer Homes responded:
Thank you for submitting your review! We are sorry to hear you were not happy with your Beazer experience. We have discussed your concerns with our Atlanta Division and are happy to hear your warranty representative, Tyler, has been able to assist you. Should you have any questions or concerns in the future please do not hesitate to contact us. You can reach the New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Complete disappointment
- Doug B.
- Verified HomeBuyer
- October 03, 2019
- Auburn, GA
We purchased our home about 2 months ago. We have had nothing but problems since day one. The day before closing the ac unit froze up and overflowed the pan soaking the living room ceiling and carpet. Since this day the ac hadn’t worked properly the home can’t cool below 72 degrees. The ac company states the unit functions properly. Therefore nothing has been done that has helped the situation. We have had issues with the warranty work, hard woods had to be replaced due to nicks and the replacement boards were the wrong color so they had to be replaced again. The dishwasher wasn’t anchored to ...
Beazer Homes responded:
Thank you for your review. We understand how valuable your time is and appreciate you taking some out of your day to submit this review. We have contacted our Atlanta Division and they have let us know all outstanding warranty work has been scheduled for October 18th. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 2
Some Good. Some Bad
- Verland M.
- Verified HomeBuyer
- August 06, 2019
- College Park, GA
After 30 days of closing, the plumbing has backed up twice in my unit and the neighbors. They have to pull up the concrete to try to find the problem. Bathroom floors have to be pulled up afterwards and redone. The wood fence separating the neighborhood from neighboring housing area keeps getting kicked in by those looking for a shortcut to the local plaza. Not only do you have to pay ($60) for your own key fob for entrance Gate Access after closing, but it doesn't always work for guest using the key pad. The numbers won't dial the homeowner. So if you leave your Fob, you will have to ...
Beazer Homes responded:
Thank you for your feedback. We understand how valuable your time is and appreciate you taking some out of your day to submit this review. We are incredibly sorry for the plumbing issues you have experienced. We have been in contact with our Atlanta Division and glad to hear the concern is being addressed. Your HOA may be able to assist with the community issues you described but we are always here to help or answer questions as well. You can reach the New Home Contact Center at 888-623-2937 or via email at NHCC@beazer.com. Thank you again for your review and we look forward to working with you in the ...
Total Score 2
So-so
- Benjamin L.
- Verified HomeBuyer
- July 23, 2019
- Austell, GA
Overall I would not recommend Beazer homes. While our builder was good to work with and was very attentive, the craftsmanship is lacking in many areas and it is obvious Beazer cuts corners with small things. Doors are hung crookedly, cabinet doors are uneven, small nicks in the sheet rock are evident, and there were several items left over after we bought that took several weeks to fix. We are also already on our third warranty request within 3 months. It is evident that once you sign a contract with Beazer their effort goes out the door and they are slow to fix things that they agree to ...
Beazer Homes responded:
Thank you for your valuable feedback! We would like to apologize for any issues you have experienced with your new home. We have reviewed your account with our Atlanta Team and are glad to know that all construction and warranty matters have been resolved, with the exception of a drywall touch up, set to be scheduled at your convenience. Please know that we are here to help with any further warranty concerns that may arise and can be reached at our New Home Contact Center at 888-623-2937 or via email at ...
Total Score 2
DON'T DO IT
- Ashley S.
- Verified HomeBuyer
- November 20, 2018
- Atlanta, GA
From the start the communication was terrible from the office staff. Slow response or none at all. Date of orientation was rescheduled twice without considering the buyers work schedule, etc. The electricity was not turned on until the day before closing, 26 hrs to be exact. Our and the entire row of town home's orientation was performed in the dark with no electricity. Obviously after we were rushed to close our entire row of town homes had several issues with their home. pain was horrible since it was done in the dark. Again, no electricity until the day before closing. Nails sticking out ...
Beazer Homes responded:
Thank you for taking the time to tell us about your experience. We would like to sincerely apologize for any issues you have experienced regarding your new home. We know buying a new home is a truly exciting experience and we are very sorry for any issues that affected this special time. We have researched your case history and do show you have worked with Daniela, the Customer Advocate for our Atlanta Division. We see all the concerns expressed to Daniela have been addressed. Should you have any concerns in the future, please do not hesitate to reach out to us at 888-623-2937, we are always more than happy to ...
Total Score 2
Townhome Purchase and Closing
- Anonymous
- Verified HomeBuyer
- November 08, 2018
- Atlanta, GA
Not a great experience, could have been better.
Beazer Homes responded:
We apologize you feel this way. We at Beazer strive for improvement and thank you for your feedback. If we can assist with any issues you are experiencing with your Beazer Home, please contact the New Home Contact Center at 888-623-2937.
Total Score 2
Don’t close before completion of punch list items
- Anonymous
- Verified HomeBuyer
- November 01, 2018
- Atlanta, GA
I had several items that were not completed prior to closing and it has been extremely difficult getting them done. List was provided to construction manager over a month ago and nothing has been done, nor has he responded. My advice to new buyers is not to close until all items from your punch list has been completed. They will promised you that they will get it done, don’t trust them, it will be painful. I was warned by another buyer and should have listen.
Beazer Homes responded:
We apologize you feel this way and want to let you know we are here to assist you with any concerns you may have. We have reviewed past warranty requests submited by you and contacted your warranty representative to confirm that all warranty requests opened prior to this review submision have been completed. We also show your warranty representaitve, Michael, has opened an additional case recently to address concerns with your flooring, which has been scheduled for February 18, 2019. Should you have any concerns in the future, please do not hesitate to contact the New Home Contact Center at ...
Total Score 2
Poor quality
- Luis N.
- Verified HomeBuyer
- June 06, 2023
- Woodstock, GA
The house for the price they ask is poor quality to manny imperfection and lack of attention to detail is like going to McDonald’s in the express line and the you found something missing in your order, them to person in charge to deal with the warranty in various ocasión say to to me is what is it’s or what standard are to hight , cracked cement , molding broken and poorly finish, garage poorly finish , problems with electricity on some areas of the house, I feel every time a meet with the person who deal with deal with the issue's I have to to beg in order to take care of the issues of the ...
Beazer Homes responded:
Luis, thank you for sharing with us. We appreciate sharing your insights with us. While we hope that every home is perfect upon move-in, we understand there may be some items that require a little more care. Our teams dedicated to providing you with a quality home and a level of customer care that you can be proud of. We encourage you to reach our New Home Contact Center at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. We look forward to working with you. - Roland ...
Total Score 1
Worst Home Building Experience of my Life
- Richard L.
- Verified HomeBuyer
- November 28, 2022
- Cumming, GA
Good stuff: Location is excellent, Laney in sales was always responsive and very helpfully, although we just started working with Chris of Customer Care seems to have a good process for managing warranty issues. Bad: 5 months late, had 4 so called builders, poor building materials, no QC, poorly managed project. Seem to have no control of sub-contractors and could never give me accurate information as to when various events would happen and did not adequately exercise quality control of their work resulting in lots of re-work. Pre-walk thru resulted in my having to escalate deficiencies ...
Beazer Homes responded:
Thank you for sharing with us, Richard. We're terribly sorry to hear that your building experience was less than satisfactory. At Beazer, we pride ourselves on working with integrity, so it is incredibly concerning when we read reviews like this. We are, however, glad to see that your warranty team has been able to work with you to help turn your house into a home that you will be happy to live in for years to come. We appreciate you helping build a long lasting partnership with your local Beazer teams. Remember, should you have any questions or concerns in the future, our New Home Contact Center is here to support you in any way they can. We can be reached at (888) 623-2937, via email at nhcc@beazer.com, or online at www.beazer.com/warranty. From everyone out at Traditions at Herrington, welcome to the neighborhood. - Roland ...
Total Score 1
Review
- Muhammad M.
- Verified HomeBuyer
- October 25, 2022
- Kennesaw, GA
It was an awful experience working with the Beazer Home team . The communication was not open. Initially the team was very push. They something & then deliver something else. I hate to remind Baezer Homes that they are selling homes not used car. They only person that helped us the construction manager. I would never recommend anyone for this company. It was just plainly aweful experience
Beazer Homes responded:
Thank you for providing this bit of feedback, Muhammad. We value all input from our homeowners, whether positive or negative. We're sorry to hear that your experience was less than ideal. We will be sure to pass along your sentiments to our teams so that we can build a better Beazer going forward. Upon review, we show you have not opened any requests for warranty work since closing on your home. We welcome you to contact our New Home Contact Center with any questions or concerns you may have. We can be reached at (888) 623-2937 or via email at nhcc@beazer.com. We look forward to hearing from you. - Roland ...
Total Score 1
Struggle to get things done
- Shefali P.
- Verified HomeBuyer
- March 29, 2022
- LAWRENCEVILLE, GA
This Builder does not care about its customer, but just make money by selling the house and moving on to the next project, something that could have taken a few months, ended up being a year-long project with 3 contractors(in real-world you only need one) and poor quality, not good finish and least concern about our safety, our house was right on the edge of the highway. They are not even concerned about our safety and would not even build us a fence for safety reasons. Overall worst experience ever!!!!!!!!!
Beazer Homes responded:
Shefali, we are saddened to hear about your experience and would like to help. We have made management aware of your feedback, and the local warranty team is working on servicing the concerns needing attention. Beazer appreciates the opportunity to address the items in your home that fell short of your expectations, and we hope to improve your experience. Should you have any questions, please contact our New Home Contact Center at (888) 623-2937 or email at nhcc@beazer.com. - Joanna ...
Total Score 1
Beazer Homes - Home was not completed, home was not clean, paint was not completed
- Quincy E.
- Verified HomeBuyer
- September 28, 2021
- Roswell, GA
Home was not completed, home was not clean, paint was not completed
Beazer Homes responded:
Delivering a quality home to our homeowners is our top priority. Quincy, we are sorry to hear of the items that were not completed prior to your move in. Our team is here to help address your concerns and we appreciate you allowing our Atlanta area Customer Care Manager the opportunity to assist you. If you have any questions or concerns about your home in the future, please reach out to us at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
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