Beazer Homes Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Beazer Homes.
Read all 316 verified reviews from homeowners that built a new home with Beazer Homes in the Atlanta area. Atlanta homeowners have rated Beazer Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Beazer Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Beazer Homes
has 4.3 out of 5 stars in Atlanta Area
316 Reviews in Atlanta Area
Beazer Homes in Atlanta Area
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Customer Reviews
Beazer Homes - There are multiple issues with house.
- Naveen C.
- Verified HomeBuyer
- August 17, 2021
- Cumming, GA
There are multiple issues with house. I have to work with multiple vendors and several followups to get the things done. Not pleasant experience for new home buyers. Can you believe i have to reach regional director to get the work done? They just worried about closing house on hight price market not the quality of house.
Beazer Homes responded:
Naveen, thank you for reaching out to provide your feedback. A member of our team will be reaching out to you regarding the concerns you have experienced with your home. We want to apologize for the experience you have described and ensure that all items reported are addressed. We look forward to speaking with you. - Daniela ...
Total Score 1
Customer is a joke to Beazer
- Prasanth N.
- Verified HomeBuyer
- July 14, 2021
- Cumming, GA
Never responsive. Pathetic customer care. Beazer making money and taking advantage of the current market conditions. Cheap quality products.
Beazer Homes responded:
Prasanth, thank you for reaching out to us regarding your concerns. At Beazer, we strive to provide outstanding customer service, and we have a Customer Care team available to assist you with any questions or warranty items. A member of our team will be reaching out to help address the claims submitted to us this week. If you have any questions or would like to further discuss your experience, please contact us at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Unethical and terrible quality
- Fred B.
- Verified HomeBuyer
- July 13, 2021
- Roswell, GA
You can’t trust anything they say. They constantly lie! Quality is poor and no one seems to care. CEO is not accessible and probably has no clue what is happening on the ground.
Beazer Homes responded:
Fred, we pride ourselves in providing a great home-building journey for our homeowners and are disappointed to hear that you feel this way about your experience. We would like the opportunity to address any pending concerns with your new home. Please know that we are help and can be reached at nhcc@beazer.com or (888)623-2937. - Daniela ...
Total Score 1
FLOODING WITHIN 48HRS OF OWNING, AVERAGE QUALITY BUILD
- Shannon F.
- Verified HomeBuyer
- June 22, 2021
- Marietta, GA
Honestly the quality of this home is not great. The whole first floor flooded after we ran the dishwasher and have had a TIME with the warranty people trying to get everything fixed. This is our first home buying experience and it's been one catastrophe after another.
Beazer Homes responded:
Shannon, we would like to apologize for the unfortunate events you have experienced in your new home. This is not the quality or home buying experience that we strive to deliver. A member of our team will be reaching out to you to further discuss your pending concerns to ensure the items are addressed as quickly as possible. We look forward to speaking with you and hope to have you back to enjoying your home shortly. - Daniela ...
Total Score 1
Beazer Homes - Multiple issues are been raised during final walk-thru but Beazer
- Anonymous
- Verified HomeBuyer
- June 17, 2021
- Cumming, GA
Multiple issues are been raised during final walk-thru but Beazer homes didn't consider as they need to get closing as soon as possible. I observe more than customer satisfaction-Beazer homes wants to hand-over to the home owner and wash the hands. After closing-now I am following up with Warranty team, no proactive response on the issues listed.
Beazer Homes responded:
We strive to provide our homeowners with an exceptional home-building journey and work to address any noted issues as quickly as possible. We apologize that this was not your experience, based on what you have described, and would like to help with any items that are still pending. Please reach out to us through our New Home Contact Center at nhcc@beazer.com or (888) 623-2937. - Daniela ...
Total Score 1
Quality of the Home for the Price is HORRIBLE - and what's the point of these surveys, if things wont be addressed..
- Aditya P.
- Verified HomeBuyer
- January 12, 2021
- Cumming, GA
Had a bad experience, due to many things like the Window went missing, to begin with, had to start a discussion to get it installed. The Lighting package was messed up, and we are still waiting for an answer on a light even after almost 2 months of Closing, The Painting quality, The Doors, and hardware installation, Tiles and Grout finishing do not match the Home Prices at all, and are horribly Sub-Standard quality. Care hasn't been taken to roll/level or smoothen the yard before laying sod, when you walk you see bumps all over the place, which is going to become a headache when trying to ...
Beazer Homes responded:
Aditya, we appreciate you providing us the opportunity to address the concerns you have mentioned. In discussion with our Atlanta Customer Care team we were advised that Chris is working with you to ensure your items are taken care of. Our team will continue to follow up with you as the needed work continues. If you have any questions or concerns in the future, please know that we are here and can be reached at our New Home Contact Center at 888.623.2937 or nhcc@beazer.com. Thank you. - Daniela ...
Total Score 1
The quality of the home is terrible
- Kevin H.
- Verified HomeBuyer
- December 01, 2020
- College Park, GA
Unless these things are acknowledged and fixed I will never recommend or buy another Beazer home
Beazer Homes responded:
It is deeply troubling to us that there may be concerns with your new home, Kevin. We would like a chance to work with you to address these items. If you have a moment, please contact our customer advocate department at (888) 623-2937 or send us an email to nhcc@beazer.com, so we may collaborate on a plan together, thank you. - Megan ...
Total Score 1
1 Star - Very Poor (Builder / Contructions)
- Anonymous
- Verified HomeBuyer
- June 26, 2020
- Cumming, GA
Received good sales assistance and Design studio but the builder contruction is worst in quality, Multiple issues after closing - Needs to raise multiple warrenty requests. I never recommend to my friends and family.
Beazer Homes responded:
Thank you for your review! We are sorry to hear about any issues you have experienced since moving into your new home. We have reviewed your account information with our Atlanta team and show that all warranty requests submitted to us have been addressed. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Regrets
- Randy P.
- Verified HomeBuyer
- April 08, 2020
- Austell, GA
Builder missed a few things
Beazer Homes responded:
Thank you for your feedback. We apologize for any details that were missed in the construction of you home. Our records do not reflect any pending items for your home at this time. Please reach out to us so that we may gather more information to help address your concerns. We can be reached at our New Home Contact Center at nhcc@beazer.com or (888) ...
Total Score 1
Not satisfied
- Jude F.
- Verified HomeBuyer
- November 19, 2019
- Atlanta, GA
The builder and a lot of people from Beazer lied to me when it came to things I thought would be fix didn't get fix until I had to tell them that I wont sign papers until they get fix. Very unprofessional and I will never buy a house from them again....
Total Score 1
Beazer Homes - No quality control aspect to the builder's process.
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Atlanta, GA
No quality control aspect to the builder's process. No follow up on issues brought to attention of cuatimer service. This is Georgia branch to boot which is their company headquarters. Do better!
Beazer Homes responded:
Thank you for your feedback! We appreciate you taking the time to share this information. We do apologize for any issues you have experienced with your new home. In review of your account information, we see all warranty request submitted to us, are being addressed. However, we are always here to help. Should you have any questions or concerns in the future, we can be reached at our New Home Contact Center at 888-623-2937 or via email at nhcc@beazer.com. Thank you ...
Total Score 1
Unprofessional work
- Asnoor V.
- Verified HomeBuyer
- July 09, 2019
- LAWRENCEVILLE, GA
I can give only 2 star because the contractor used very very cheap labor n the the quality of the work is very dirty n uncleaned I would not appreciate anyone buying beazer homes
Beazer Homes responded:
Thank you for your review, we appreciate the time you took to submit this feedback to us! We apologize for any issues you have experienced with your new home. We have contacted our Atlanta Team and they helped us review the concerns you have submitted. We are happy to hear the remaining items have been scheduled and will be addressed shortly. If there is ever anything we can assist with in the future please let us know by contacting the New Home Contact Center at ...
Total Score 1
I would never build a Beazer Home Again
- Linda N.
- Verified HomeBuyer
- January 02, 2019
- LAWRENCEVILLE, GA
-they rushed on our home to close in time for Quarter Reviews. -before closing, there were a handful of things that needed to be fixed. We were told it would be done after closing. We’ve closed, now trying to get a hold of a supervisor is like waiting for rain in a dessert. Ridiculous. -we will never build a Beazer home again
Beazer Homes responded:
Thank you for your review! We would like to apologize for any delay in repairs on your home. We have contacted your warranty representative, Michael and have found that all issue reported to him have been resolved. We are happy that you have been working with Michael to address your concerns, but we would also like to let you know you can call the New Home Contact Center, anytime, at 888-623-2937. They will be able to help with any issues you may ...
Total Score 1
EXTREMELY DISAPPOINTED
- Anonymous
- Verified HomeBuyer
- December 03, 2018
- Atlanta, GA
I AM EXTREMELY DISAPPOINTED WITH THE SERVICE AND QUALITY OF BEAZER HOMES. I CLOSED ALMOST 3 MONTHS AGO AND I STILL HAVE OUTSTANDING ITEMS THAT HAVE NOT BEEN ADDRESSED. I'VE HAD TO CALL THE EMERGENCY WARRANTY LINE DUE TO NO HOT WATER AND NO HEAT AND NEVER HEARD BACK FROM ANYONE UNTIL THE NEXT DAY. THE CRAFTSMANSHIP OF THE HOME IS VERY POOR AND IT SEEMS AS OF MY HOME WAS JUST THROWN TOGETHER. FOR THE AMOUNT OF MONEY I PAID, I EXPECTED WAY MORE THAN THIS.
Beazer Homes responded:
We are truly sorry for any issues your have experienced with your new home. We can only imaging the disappointment and frustration you must feel. Our goal is to make every new home owners experience and amazing one, and we are so sorry if this was not your experience. We have contacted the Customer Care Manager for our Atlanta Division, Russel, and he let us know he he has worked with you regarding the concerns you have mentioned. He also let us know all warranty request have been addressed at this time. Should you ever have any concerns or questions in the future, we are always here to help! Please never hesitate to reach out to us at ...
Total Score 1
Beazer Homes - Horrible builder and extremely poor quality
- Anonymous
- Verified HomeBuyer
- November 20, 2018
- Atlanta, GA
Horrible builder and extremely poor quality
Beazer Homes responded:
Thank you for your feedback. We would like to apologize for the issues you have experience and the inconvenience they has caused. We strive to make every new home experience a perfect one and apologize if we fell short in any way. We have researched the case information for your address and have discussed your concerns with our Atlanta Division and are happy to see all concerns have now been resolved. Should you have any questions or concerns in the future we absolutely would like to help in any way we can! Please reach out to the New Home Contact Center, at 888-623-2937 or you can email to ...
Total Score 1
Late, unfinished, and still waiting
- Robert C.
- Verified HomeBuyer
- November 13, 2018
- Atlanta, GA
House closed 5 months later than estimated. Went to closing incomplete with a list of promised work to be completed. 6 weeks later and i am still waiting. Nick my poc for home completion stopped answering me via phone, text, email. Thinking of bringing in my lawyer if everything is not settled soon
Beazer Homes responded:
Thank you so much for your feedback! We appreciate you taking the time to share this information with us and it will truly help enhance the experience of all of our homeowners. We have reviewed your account information and are happy to see that all warranty request have been resolved. If you ever had any concerns or questions in the future please do not hesitate to contact the New Home Contact Center at ...
Total Score 1
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