Bloomfield Homes Reviews

The salesman and head builder for the Kings Fort location are not good.

1) Bloomfield messed up on the brick for our front patio and columns. The columns were crooked and brick was cracking and falling off. The slope of brick which is supposed to clear the window of our office in the front was blocking the window. I had to get into an argument with them so they would fix it because they weren't going to. They tried to say it was right then I submitted them pictures of the same house they built from different streets and then they had no choice but to fix. 2) During the final walk through we had to place hundreds of tape markers on the walls, doors and floorboards. The paint and texture was atrocious. 3) A day after moving in our plumbing stopped working on a Sunday. They ended up having to dig our front yard up to replace a section of pipe. 4) We had a gas smell coming from our range. The provider came out and cut our gas off and red tagged. The gas line was not up to code and had to be fixed. Later it was found the range was also leaking at the burners so then the whole range had to be replaced. Extremely dangerous! 5) The water line for the dishwasher was not hooked up so when we ran it, the dishwasher started melting and had to be replaced. 6) They threw our sod over trash, debris, rocks and bricks which we had to have redone as well. 7) Our driveway and sidewalk concrete looks horrible. Lines are crooked and the concrete is not smooth. We were told all the houses in the neighborhood were like that. They must think we can't use our eyes to actually look at the other house's concrete which looked professional compared to ours. This is not resolved. 8) Our garage and patio concrete already have significant cracks. We were told this is normal in settling which is true but not immediately like we have. Meanwhile, the Highland homes around us have no foundation cracks and have been in place for a year. Every time we brought issues up we weren't apologized to. We were just told excuses about everything. We were told that we shouldn't be complaining because the same house is now $100k more than we bought it for 6 months prior even though our house appraised only $2k over what we bought it for during closing. If they told me the house was built by a crew of 5 year olds I would believe them. Go with highland if you want a quality home. ... More

The builder, Mike, we dealt with was by far the most horrible human being. He was extremely rude and disrespectful. He never wanted to answer our questions/concerns. Sometimes he wouldn't respond at all. We called corporate to no avail. These people act as if they are not in business. During the building process there were an abundance of quality issues, lying, and wrong things being done, things left out of building plan that HAD to be addressed and the experience of dealing with the builder was gruesome! We viewed their ratings, and there it was in black and white. HORRIBLE! Our mortgage company had to ask for a closing date, we could never get a definite date. They were rude/unprofessional to our mortgage company and our Realtor as well. Bloomfield needs people that understand customer service work, maybe they would appreciate your buyers. It's called CUSTOMER SERVICE training and their jobs should depend on it. There are things that need repair so I pray! Our home buying experience with Bloomfield left us suffering! Very HORRIBLE HORRIBLE HORRIBLE experience! ... More

The sales representative was amazing but the quality of work is not what I expected. Even now I am in the house and they came to do touch up paint, the caulking at the bottom of the floor looks as if I been in the house for months. And they still missed areas with the touch up paint and when I tried to explain it to them, they didn’t understand and would make the areas worst. Smh... The quality of the paint on the kitchen cabinets disturbs me, if I slightly even hit one of the cabinets incorrect the paints clips off and it should not be that way at all. I thought that was very odd. I know things are no perfect but was highly surprised at the materials. ... More

Build materials used are cheap. I have green dealing with my master bath bring tiled wrong for there months now. They came yesterday to do the repairs and not only did they not know what they were coming to do but they didn't have the supplies to do the job either. They also arrived 8 plus hours late even though it was planned a week in advance. I am really upset about this. Added to it my home took nearly 8 months to complete when I was given a 4.5 month time of completion. I am wondering selling this home and going with another builder. To be perfectly honest I will never recommend a Bloomfield home to anyone sure to my experience. ... More

I will first start with the only shout out and complement which is our sales guy John. And that is the only thing good I can say about Bloomfield Homes and it’s because of the Construction manager Mike, which I can not say anything good about him. He is one of the rudest people I have ever felt with and I work in the home building industry and have dealt with rude people a lot. He is also untrustworthy non helpful and treats people with no respect Things Mike did after we signed the contract 1) I went in and punched the house and tagged everything that needed to be done from drywall, paint, tile, cabinet touch up, rust stains in the bath tubs, dead landscaping and grass, no rods for the bath tubs (industry standard all builders have the installed even if they are cheap ones, closet rods not stained (industry standard all builder stain them), wrong size ac filters called Goodman and they said the require the 4 inch media filter and even you ac company said the same thing Goodman also said putting the filters he put in will void the manufacturer warranty which means Bloomfield will be responsible for anything that goes wrong with the unit It’s not just us that have issues with Mike. 10 of our neighbors including both of our next door neighbors said the same thing good luck getting anything done Mike won’t do any thing. I would like the President to call me since everybody else just wants to defend Mike instead of holding him responsible ... More

The project manager missed a lot of important details during the final inspection of the house. In addition of a very careless handling from management of the warranty process from Bloomfield side and poor customer service. We encounter a back-flood of used water at the second day of living in the house that damaged the walking closet. Incomplete structural area in the garage. Cracked bath shower. A set of dinning light that did not have a switch to turn on or off. A division between tub and wall covering that the warranty department insists is normal. Cracked tile. Missing paint/texture in several areas of the house. Scratched kitchen exhaust vent cover. Missing part in fence. Garage door wrong installation. Garage door dented. Nail coming out from ceiling. Appliances (oven, dishwasher, and garbage disposal) wrong installed. The master toilet leaking water due to bad installation. In summary, this had been the worst experience buying a new home. We were expecting Bloomfield great quality on all the areas of the house including building, however it was not delivered. Very disappointed! ... More

Both the sales consultant and builder failed to communicate pertinent information during the construction of the home. Many assumptions were made regarding design, construction, and even internet capability, but at no point was I notified of any changes that would impact me. If there was a foreseeable or discoverable issue it was Bloomfield’s responsibility to convey this information so that I, the consumer, could make an informed decision.

regret to buy from you

Extremely poor workmanship as our home flooded and several parts of the home begin to breakdown in 48hrs after closing. Pathetic, inept building engineer, issues that have continued to THIS DAY. Needless to say, I continue to advise everyone I’ve come across to stay away from BH.

I am having a hard time in seeing the quality of Bloomfield homes. While installing landscape lighting in the flower bed, I found trash below the mulch. It was full of brick and stone debris from the construction of the house, as well as water bottles and food wrappers. Whatever dirt was on the trim on the inside and outside of the house was never cleaned, it was just painted over. The trim around the front door was also gouged from where they brought things into the house and was just painted over. The caulking on the patio looks like a child did it, there is more caulk on both sides of the joint then there is in the joint. Overall I am very disappointed. ... More

The kitchen counter has cracks and backyard has big tree and Bloomfield not responding to it once it closed

This was a truly awful home buying experience. Months and months of delays, closing date pushed back multiple times at the last minute, tons of issues still remain long even after move in. Bill was great during the process and much was out of his control, but the communication and follow up with the builder lead was and still remains very bad. He answers and communicates when convenient for him. This was a truly terrible building experience I’m just glad we’re finally in. Still waiting on things to be done. BUYER BE AWARE!!!

Horrible experience and a nightmare

A lot of things were broken or poorly finished upon moving in and the reps have largely been unresponsive. I do not recommend bloomfield.

Home was not built to standard, don’t think the building manager nor the sales person checked behind the subcontractors

The process to build my Bloomfield home was horrendous. Trying to reach someone to get issues around my home fixed is a nightmare. I will never go with Bloomfield again. It took almost a year and half to build my home.

This was by far the worst build in my home buying experience…. This is number 3… Indy was the worst person to communicate with and pushed everything off on her assistants. Anthony the project manager was horrible as well, he made this build feel like we were getting the worst quality and craftsmanship available, always saying he can’t find contractors to finish jobs.. I’m fixing a lot of theses issues myself.

very arrogant, and incompetent person running the local watersbend office. Lack of information in a timely fashion and transparency

I didn't have a good experience at all.

We’ve had an ongoing roof leak since we moved in that doesn’t seem will ever get resolved. We have issues with the sod and grade of the backyard that also doesn’t seem likely to be resolved anytime soon. The Warrenty person doesn’t return calls , now that they have our money we’re not a priority anymore, on to the next new buyer. After closing new buyers are not priority. That’s been my experience

Poor workmanship. Slow response to issues. Submitted problems with sidewalk and never got a response. Do not trust the contractors to fix the repairs correctly. Would never purchase a Bloomfield home again.

They refuse to fix things properly and want to do a work around. I have an exterior door that is not square and they’re tried to shim it and add additional weather strip. The new weather stripping is already getting worn because the door does not sit properly and they’ve been put twice to fix it and yet they refuse to acknowledge the actual problem.

I don't like writing reviews...... But wanted to make sure the proper rating was given.

The sales lady, Kathy was the most difficult person to work with. The communication was horrible. We have a two story home and the floor upstairs sounds so hollow. We can hear every single sound downstairs that anyone is making upstairs. We paid for upgraded cabinets only for them to use flimsy, cheap guides on the drawers. We were told the builder is aware of the defective guides but chooses to keep using them. We’ve found countless sloppy work on various things in the home. One of the most frustrating things is the landscaping. The ground is so uneven that I can’t allow my kids to run in the yard because of fear they will twist an ankle. They laid the sod on uneven ground and over all kinds of trash and huge chuncks of concrete and rocks. When we pointed this out to the builder, he insisted that they cleaned, evened out the ground and laid a layer of topsoil down before placing the sod. So tell me why we are pulling plastic bags, boulders, plastic water bottles, etc out from under the sod?! I would never use this builder again! ... More