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Centex Homes Reviews in Sherman Denison, TX

What Sherman Denison Homeowners Have to Say About Centex Homes.

Read all 21 verified reviews from homeowners that built a new home with Centex Homes in the Sherman Denison area. Sherman Denison homeowners have rated Centex Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Centex Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Centex Homes

has 4.2 out of 5 stars in Sherman-Denison Area

21 Reviews in Sherman-Denison Area

Star Rating Breakdown

5 ★ 11

4 ★ 6

3 ★ 1

2 ★ 3

1 ★ 0

Ratings by Category

Overall 4.2

Quality 3.8

Trustworthiness 4.1

Value 4.1

Responsiveness 3.9

Centex Homes in Sherman-Denison Area

View Homes

Customer Reviews

Great experience. ON time.

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • Van Alstyne, TX

Happy to be part of Centex neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was amazing

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2023
  • Van Alstyne, TX

I will recommend. Everything went smooth

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love my new home

  • David C.
  • Verified HomeBuyer
  • October 07, 2022
  • Van Alstyne, TX

It was a very simple process for this being my first home purchase, and it turned out great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Centex Homes - AJ, our builder, was so helpful and responsive to all our questions

  • Kyle A.
  • Verified HomeBuyer
  • August 05, 2022
  • Van Alstyne, TX

AJ, our builder, was so helpful and responsive to all our questions and concerns during this process. We are so grateful for our experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Ebenezer A.
  • Verified HomeBuyer
  • July 05, 2022
  • Van Alstyne, TX

Everything seemed to move smoothly throughout the while process. Communication was excellent! (we had Kristen and Carter). This is our first time buying a home so we didn't know what to expect, but all questions were answered quickly and fully. We've only been in the house for just over a month, but no big issues and the small issues that came up with quickly resolved.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Every person has been super helpful and nice.

  • Curtis L.
  • Verified HomeBuyer
  • May 05, 2022
  • Van Alstyne, TX

Great experience with the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dan and Janelle were a pleasure to work with

  • Jonathan H.
  • Verified HomeBuyer
  • April 06, 2022
  • Van Alstyne, TX

Overall was a great experience. Only downside is you don’t get much for your HOA fees

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The house and home buying experience: rocked!

  • Lori C.
  • Verified HomeBuyer
  • June 02, 2022
  • Van Alstyne, TX

Process was seamless, staff was incredible the home is amazing!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Centex Homes - Everyone was great and extremely happy with my home

  • Kyle J.
  • Verified HomeBuyer
  • March 16, 2022
  • Van Alstyne, TX

Everyone was great and extremely happy with my home

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Good quality for starter home

  • James W.
  • Verified HomeBuyer
  • November 03, 2022
  • Van Alstyne, TX

Our sales person and construction manager were great. Overall the house is fine, my only complaint is about the paint used. It’s a flat paint (which we weren’t told a difference as first time buyers) so it’s impossible to clean, we’ll have to repaint the house which is unfortunate to think about when you just move in. Otherwise it’s great.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

AWW

  • Anna W.
  • Verified HomeBuyer
  • September 01, 2023
  • Van Alstyne, TX

It was quite a process, some very highs and lows for the most part

Total Score 5


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Centex Homes - Dan (builder) was attentive to our questions and concerns.

  • Brayden D.
  • Verified HomeBuyer
  • March 12, 2022
  • Van Alstyne, TX

Dan (builder) was attentive to our questions and concerns. He did his best to resolve our concerns. All of our 30 day repairs/ concerns were addressed. Although the scheduling for the 30 day repairs was below par. A week Into us being moved in, frontier ran fiber optic lines throughout the neighborhood and busted our plumbing line. The repair was made in a reasonable amount of time. We did have to leave our house during repairs but Pulte covered hotel and food costs. We are upset with the mismatched concrete on our driveway from the repairs made. We were not the only house affected from the ...

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

The process was easy.

  • Anonymous
  • Verified HomeBuyer
  • March 09, 2022
  • Van Alstyne, TX

They are a great team and are helpful throughout the process.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Over all great home

  • Lawson R.
  • Verified HomeBuyer
  • December 09, 2022
  • Van Alstyne, TX

It's always a nice feeling to move into a new home, but along the way, issues arise. The hired contractors could have shown more care and completed a task properly. Having them come back and redo something that should have been completed right the first time, would save time and money. I'm still trying to get paint up off my floors, the paper should have stayed on the floors until all painting was completed. I should not have to come in and remove paint from the floors.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Problems?

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2022
  • Van Alstyne, TX

Every minor problem fixed without a hassle.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Office is good, construction leaves a bad taste

  • William Z.
  • Verified HomeBuyer
  • December 07, 2022
  • Van Alstyne, TX

My experience with the sales team and their preferred lender was absolutely excellent. Most of the issues we have experienced are on the construction side. Corners cut all over the place, some rooms had to be completely redone with carpet and trim, the final walkthrough process was high-pressure to get you to sign off that the house is 100% done even though there were plenty of glaring flaws to still fix. Please bring an inspector with you on your walkthroughs.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Nice but could be better

  • Tia T.
  • Verified HomeBuyer
  • April 05, 2023
  • Van Alstyne, TX

Centex provides great size family homes, however building materials quality lacked. Very little lighting in dining area and great room. Many more recess lights should have been used. No decorative chandelier for over dining table area. Biggest issue was super large kitchen but no backsplash at all. Jist white on white. Also only one ceiling fan in the entire home. I now have to buy and install 4 more ceiling fans and put in a backsplash

Total Score 4


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Average

  • Angel M.
  • Verified HomeBuyer
  • September 06, 2022
  • Van Alstyne, TX

Overall I have a good experience buying my house. Carter and Kristen were great. Kristen is full of information and will tell you” let me work for you, that why I’m here”, she is 100% hands on and will update you on every step of the process. Now the issue is dealing with the warranty department.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Very frustrated with quality

  • Blake F.
  • Verified HomeBuyer
  • February 02, 2023
  • Van Alstyne, TX

The quality is horrendous. Paint runs everywhere. Things we blue taped to be fixed were not done we were even told by the build that he watched the painters take off blue tape and do nothing. Missing flooring, missing caulking, hole in the pantry, stains on the carpet. Yard looks like crap looks like they threw it together in an hour which they did on the day of closing. Patio has line where they left a hose when it was drying. Trash everywhere in the yard from the trades working on other houses. Sharp Nails sticking out on hand rails on stairs (they finally fixed)and filled the holes with ...

Centex Homes responded:
We are so disappointed to hear that there are so many concerns in your new home. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information. Thank you. ^AH ...

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

Disappointed, my brand new home has so many flaws

  • Marny W.
  • Verified HomeBuyer
  • January 14, 2023
  • Van Alstyne, TX

Still have several open issues 45 days after close. I believe that all my open issues will be address eventually

Centex Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

The supervisor I deal with does not care about the quality of work. He was ignoring everything even after mentioning many time. His own concern was to give him high rating.

  • Syed H.
  • Verified HomeBuyer
  • May 24, 2023
  • Van Alstyne, TX

Sub standard quality of work and material. Not qualified worker or supervisor except one per I dealt with.

Centex Homes responded:
Hi Syed, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP centexhomes

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 3