Del Webb Reviews in Melbourne, FL

We moved into a completed home so we didn't experience the normal process of selecting materials and options

From the beginning working with Lisa in the sales office and Morgan the construction manager on the finishing up of our new home, the entire experience was great. No last minute problems or issues. We are really feeling happy with our purchase and the whole experience was very professional from beginning to end.

Grate builder, they finish my new home on time.

From the sales to closing everyone was professional and responsive. I love my new home

Just a very good experince

We are very pleased with everyone at Del Webb in getting our dream home, our forever home.

I used Pulte for everything - realtor, mortgage, insurance which made the process smooth. Home was ready in the time frame originally predicted. Impact windows block out all the construction noise. Special shoutout to Bridget & Brian

Outstanding professional support from Lonnie throughout the building process and post closing. Lonnie has provided exceptional attention to even the smallest details while remaking responsive as needed. Every new build will experience some construction issues. It takes true professionalism to work those details to fruition.

Our project manager did an excellent job and worked with us the entire way. Felt like I could trust him when I was not around. He was super responsive to my concerns and questions and made sure that every detail was addressed especially at the end of the build. Morgan is an excellent Project Manager!

Lisa at sales was amazing. Marvin the contract manager stayed on top of everything and ensured no big problems. It was a smooth transition. The loan department is a different story, worst experience we have ever had.

Great team from sales through the building process, it made a painless experience, the closing portion of the overall process could use some improvement.

Del Webb at Viera finished our home within the original time estimate. We had a great construction manager that gave us weekly text updates with pictures. Overall quality of work was good. There were some issues that were corrected prior to closing. We have several minor warranty issues that were quickly responded to and fixed. Very pleased so far going into our second month in the home.

We didn't have any issues during construction. Delays are still ongoing in the building industry. We felt like we had a good sturdy product when we moved in. If you don't expect perfection and can accept some minor cosmetic flaws you will be happy with the home. Pulte/Del Webb has a good building process, and it keeps you informed about the process.

We made best chouce for us and our situation. Warranty responsiveness has improved

The process with Del Webb Viera - Pulte was a great experience, The sales process was seamless and very helpful. The building construction manager was attentive and walked with us through the entire process.

Good experience from Lisa in sales to Morgan, project manager. Closing day was difficult because of Pulte last minute demands.

Brian was outstanding. I have had seven homes built during my adult years, he is by far the best person I have worked with. He tried to meet our every need or desire during the home building process. We have been totally satisfied with this entire process..except the landscaping and the finished drywall. We are taking our drywall issues to Brian. Lets just say, to make this house a true high dollar house, It needs to have sanding around almost every outlet done. And before we closed, we made a deal with Brian that this home needs two coats of paint due to them forgetting to round the corners. Brian and the lead paint guy assured us on Friday, that by the time we were ready to close, they would have a second coat on the entire house. We have area's of wall that still don't have a first coat We were told that we would get at the minimum three gallon plants, not true. our landscaping looks like it was pieced together using leftover sod and bushes. We have multiple areas of no sod at all. Our tree in the front yard is dead, yet still it's in the ground. Very Shabby for a home that costs as much as it did. ... More

overall it was a good experience, the only downfall was we had many construction managers and when it was time for the final walkthrough the repairs were not done prior to closing and it was a process to get things fixed but they are addressing all of our concerns.

Lots of problems with no resolution in the near future. Also spoke with other owners with the same issues.

After a month of having to call workers to come back and fix over 45 problems, our home is finally beginning to shape up. However, materials used are not at all up to a standard of what we paid for the home. All in all though, we are now happy with our new home. The office staff who worked to get our problems addressed and corrected were very responsive to our needs. We are very pleased with the care and concern given to our questions and problems.

Everyone I dealt with was very nice, but my problem is the quality of materials and the Lack of knowledge and experience I feel that being a bunch of Latin workers out here someone should be speaking Spanish to them to explain to them and training them how to do things the correct way with the workers that were working on the house

We felt we needed to keep an eye on the building process. Subcontractors were slightly below average and construction manager, to us, is really a project manager. There needs to be more supervision of trades (such as uneven floors, appliance issues on day one, some doors were uneven, touch ups and prior cleaning were not done prior to closing as promised.) Expected more quality for the price point. Nice neighborhood.

Did not expect this many issues with the house.

Respectfully suggest that Del Webb does not hold to a Closing date when the home has many significant deficiencies. Simply push the Closing date out a week or two and explain to the Buyer that the home does not yet meet your rigid standards. I’m aware that a home is a system of many subsystems and things do go wrong, but the Buyer should not be expected to be the Builders Quality Control system. I’m deeply disappointed.

We should have walked into a beautiful, ready-to- move-in home but there have been so many problems. The work is sloppy and products are cheap especially for what we paid. I’m disappointed with the condition of the tile flooring, the workers didn’t take care to cover it. Yes, the whole place is lovely but that’ll be months later. I must say when, putting in for service requests, Kristi is great with handling them. Many of the issues were resolved.