Del Webb Reviews in Sarasota Bradenton, FL

I was an out of state buyer and my site manager Chuck was always there for me. He was very responsive to all my questions and concerns and was honest when we had a glitch or two, but it always worked out! I am very happy in my new home

I would give them 4 1/2 stars if this were an option. This was my first experience with Pulte and overall they did a very good job in the setting of supply chain issues and challenges in finding quality subcontract labor. My field manager was phenomenal and I was very happy with communication throughout the build. Whenever I brought an issue to Pulte’s attention, with only 1 exception, they dealt with it immediately. The closing agent was excellent as was my customer service manager. They both were clearly doing their best to give me a great experience. I am pleased overall with the process Pulte has in place from start to finish. ... More

It took much longer than advertised to have the house built but once built we are very happy with it. The quality of materials and workmanship were very high.

Everything was excellent, above standard EXCEPT floor tiles. We have at least a dozen hollow tiles that are not covered by warranty and four that are uneven one cracked and three that move when you walk on them

I bought my home from the phone. I am from another state, however, my realtor and the sales agent were fantastic. I made a lot of calls and they had a lot of patience. If you are lucky enough to select upgrades make sure you think everything through.

We have had very good experience with Pulte Builders. The construction manager for our home, Ben, was fantastic. Our experience with the home warranty group has also been positive. Overall, we are pleased with Pulte and their attention to detail.

We would rate the personnel as very professional and friendly with a desire to be helpful. Our home is beautiful and well constructed. There are generally small issues which have been repaired to our satisfaction. One major concern with our lot grading is very frustrating in that it is wrong. There is agreement, but no resolution or push to resolve the issue…

Everything was fine. No significant issues.

For the most part the home is good, like any new construction build there are issues to resolve. The builder puts in a very good effort to resolve any and all issues. The value (price to product) is average but to be expected in these escalating cost times. Final feedback cannot be given until ALL issues are resolved as there are still one or two issues unresolved nearly 2 months after closing. I do have confidence however they will not let them go unchecked.

Very satisfied with the final product. The Construction Manager was diligent as issues occurred during construction and with follow-up on the final punch list. The Interior Designer was outstanding.

Our sales experience was great. Our Sales Manager, Dan, answered all our questions, was responsive and provided us pictures and updates throughout the whole build process. Our Design Center experience was non-personable and felt a little rushed (we finished our consultation an hour early), even though we were very organized and had picked out all our options prior to the meeting. We were not allowed to select our desired our kitchen cabinet handles to match our bathroom handles, even though they were the same cabinets. We asked for an explanation of this during the design consultation as well as a follow up after the consultation, and never received a clear explanation. The strengths of the construction process were that the build was on-time; we received all of our design selections, and the communication was responsive, when we initiated it. While we did not receive the upgraded refrigerator we selected, Del Webb, did provide us with a high-end replacement. While we did not expect perfection in the build process, due to the number of houses being built and the rush to close on our house before year-end, there were a few items not installed (shower enclosures and mirrors), and items that needed to be addressed/corrected. Our build manager Nick, was very responsive and diligent in addressing the major items of concern. While a few items are still pending, we are confident, based on Del Webb’s responsiveness, that these items will be corrected in a timely manner. Overall, we are very happy with our new house and we would recommend Del Webb to new buyers. ... More

Dan our sales rep was excellent! Very friendly, helpful and extremely responsive. Always keeping in touch and helping out with everything. Pulte Mortgage not so helpful. I filled out a separate survey for Pulte.

salesperson and construction manager were extremely professional and very easy to work with

If it weren't for Jerrad I would have had a very negative experience. Even though things were late arriving in the building procedure he would keep me informed of what was going on.

The warranty people are very good to work with and listened to our concerns. It would be nice if more attention to detail was paid prior to closing so there would be fewer workers needed after closing.

All small issues were addressed and resolved

Home is solidly built and finely finished.

Fine product delivered in a timely manner.

I’m happy with the overall design and sturdy hurricane resistive construction. However, I understand “production construction” but I’m still a bit disappointed with the lack of pride to the “attention to detail” performed by various trades. More attention to the final finishes and installations would be a great improvement. I also understand and have no problem with the dirt and noise associated with the ongoing construction. However, I still am amazed with the disrespect displayed by some trades with their failure to keep the work sight clean. Neighbors are constantly cleaning up construction materials and food and drink containers that make their way to their lawns or lakes. I’m sure these issues seem minor in the overall construction process, but since these issues are caused by some personnel that clearly do not take pride in doing a good job, it is an annoying ongoing problem. ... More

Leaky plumbing, unplumbed closet, electric outlets that do not work, dirty house at move-in time and a couple of other issues on a near half million dollar home, leave me disappointed.

It was a pleasure working with our field manager John. We believe any issue that came up he resolved immediately. We cannot say the same about her 30 day walk-through. Like any home you find issues after you move in. At this point we believe we are not getting honest answers and a run around on problems that need to be addressed. Our advice is make sure everything is fixed prior to closing

Let me start off by saying that Nella and Susan are terrific and a are humongous help!!! I couldn't have done anything without their patience, guidance and expertise. They made a difficult process much easier. My only thoughts is that the process for requesting with ARC is difficult. If you need to add additional information it would be easier if you could add all information at once. The additional information area only allows a person to add 1 photo & 1 document at a time Nella and Susan are terrific and a big help

Covid was not your friend if you were building a house. The 18 month process was indeed long and at times frustrating, not to mention the historic price increase in such as short period of time. However, our Del Webb sales person and construction manager kept in touch with us on a regular basis with updates on progress and provided pictures. Material and worker availability affected the entire country, so we understood. After finally moving in, we love the house and found very few minor issues that were handled immediately. We've only been in a month, but love the house and community. Best decision we ever made! ... More

The process was very well organized. Sometimes I felt under pressure to do things and make decisions more quickly than I would have liked. I hope we made the right decisions. Selection of options / extras / style / colors was an especially stressful process. On the other hand I understand that Del Webb had to nail down the specs to build.

We were overall satisfied with the purchase process. However, after signing the purchase agreement, we were pressured by the builder to close substantially earlier. Then, as we got close to the new close date, the builder let us know they wouldn’t have construction completed on time. We ended up with only two days between the final walk-through and the new closing date. This didn’t allow enough time for walk-through issues to be fixed. Now that we’ve closed, the builder has been somewhat slow in addressing these issue but they are getting done.