Del Webb Reviews in Charlotte, SC

Good experience with Del Webb Sales Reps. Exceptionally good experience with the construction Rep. Tally.

Good workmanship. Great design. Quality appliances.

So far everything is fine. The buying experience was fine. Danielle made the process easy and kept us up to date. The project manager talked to us weekly as we were not in the area. The key will be a year from now.

It was much easier than I expected.

This house I call my home was beautiful made and I am so proud to live in Carolina Orchards community!

Since the Del Webb Community is not your traditional custom homes, I was not sure what to expect since the range of choices, etc. is less than usual. This is what makes them unique as they have a high to low range and you can still build a real quality home with higher upgrades to give you a great value for the price. I realized also that some extras and changes I would need to do on my own like upgrading of closet shelves, garage shelving and flooring, lights, etc. but that this could be easily facilitated with outside vendors. When we priced the home we put everything in it we wanted and then took out items we could live without. Our sales person Danielle was very helpful in guiding us through the whole process. Choosing and picking carpeting, tiles, flooring, etc. also went seamlessly by visiting the showroom. The follow up on all our needs and questions was expeditiously performed by Del Webb and its representatives. For a person that has built a custom home before, this process was a breeze and was really stress free. Work was done as promised and on time. We look forward to our time at our new home in a Del Webb Community. ... More

Good builder

Both the Sales agent and Field manager provide weekly updates and responded immediately to e-mail/texts on questions I had. The Sales agent delivered on all the promises made during our initial meeting.

The process was smooth and easy. Everyone was professional, and answered all our questions. I would recommend using them. We built our home while living out of state, and was pleased with the entire process.

I was so impressed with my weekly update calls with Natalie and Jordan! They made doing this long distance easy! I love the quality of my new home.

Great job on the build. It’s an awesome community. Very happy.

The buying process was easy, feature selection satisfied what we were looking for and the sales agent and building supervisor kept us regularly updated on build status throughout the process. We closed on schedule and the house was finished at closing.

Professional, trustworthy and excellent customer service.

This is my dream house with the accoutrements I desired. Wonderful amenities and solid construction! Interactions with Pulte Homes team has been exceptional. Neighbors are friendly and hospitable! My Del Webb community has unleashed my "inner child" here...and that's a VERY GOOD THING!

The process from start to finish was easy and very enjoyable. Perfect home for now and to retire in. Neighbors are friendly and helpful. It made relocating very smooth and easy. Highly recommended.

THE PURCHASE, TO THE FINAL WALK THROUGH, AND FINALLY LIVING IN THE ABBEVILLE, THIS IS THE BEST EXPERIENCE AND MOST DELIGHTFUL HOME FOR THE TWO OF AT THIS TIME. THANKS CHRIS S. FOR YOU INVOLVEMENT AND FOLLOW THROUGH.

We absolutely love our new home in Carolina Orchards. The Martin Ray model fits our needs perfectly. The upstairs loft serves as a sewing room for my wife who is a quilter and the third bedroom is great when my daughters come to visit. The overall building experience was seamless as our project manager Matt kept us well informed throughout the entire process and completed the home as promised.

Our only concern is the responsiveness to post-closing issues.

We are happy with our Del Webb home and with the community My only two comments would be that they don't allow enough options for people willing to pay for them, and it would save them money to do so. They also wouldn't allow us to do some things until after closing that they later allowed people n our same village to do before closing, saving them a lot of hassle - and we are still trying to get it taken care of!

Good Community, Good Residents, Good Staff, Good Home.

Natalie and Jordan took care of all our concerns building a new nome with Del Webb. They made what could have been a nightmare a joyful experience. From selecting the lot and style home, Natalie guided every step. Jordan brought the plans to fruition. Please don’t forget to ask about the Natalie bar!!!

This is my first experience building a new house. Communication with builder during the process was good. I would receive weekly updates. My sales consultant was extremely helpful every step along the way. After closing, there is a system in place to report repair issues. A personal consultant is assigned. Mine is very polite and returns my calls in a timely manner. However, there needs to be a better follow up procedure to be sure the work actually gets done. Otherwise, the homeowner shoulders this responsibility by having to make repeat phone calls. I gave 4 stars instead of 3 to acknowledge that there is a lot of building going on that may cause the staff to be overwhelmed and this is my first experience and I have nothing to compare it to. ... More

Very happy with help from our sales representative and the field construction supervisor. We had prompt follow up to questions and concerns and resolution to our satisfaction. Natalie and Matt were a pleasure to work with. The neighborhood is great, will be better when all construction is complete, neighbors are friendly and helpful.

Everyone with whom I have had contact has been great.

We are pleased that Carolina Orchards welcomes a family atmosphere.