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Drees Custom Homes Reviews
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What Homeowners Have to Say About Drees Custom Homes.
Drees Custom Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Drees Custom Homes 198 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Very Attentive
- Mina S.
- Verified HomeBuyer
- February 15, 2022
- Liberty Hill, TX
Good OK Great It's our second house, so not that much excited.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Do what they say.
- Thomas F.
- Verified HomeBuyer
- October 20, 2021
- Fulshear, TX
Good experience overall. Did have a few issues along they way, but all addressed. Good communication with builder and sales team throughout the process.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Drees Custom Homes - Overall great experience.
- Lawrence P.
- Verified HomeBuyer
- October 19, 2021
- Justin, TX
Overall great experience. My wife and I really enjoyed working with Cory and Coby at Pecan Square.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The diligence, patience and professionalism of the sales person, builder and design lady.
- Berhanu L.
- Verified HomeBuyer
- September 21, 2021
- Dallas, TX
The builder has dedicated professional personnel. The company is truly a custom builder, being very flexible and ready to accommodate their client's wishes.
Drees Custom Homes responded:
Berhanu - It's so nice to hear our team has been such a great resource for you! Quality and customer satisfaction are our top priorities; we're glad we hit the mark for you! Congratulations on your Drees Custom home! Thank you for sharing your feedback with us.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Drees Custom Homes - I had a great experience as a first time house buyer
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- McKinney, TX
I had a great experience as a first time house buyer
Drees Custom Homes responded:
Hello - Congratulations! We're honored you chose us to build your first home! Thank you for writing us a review, and we wish you all the best in your new house!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Overall great
- Anonymous
- Verified HomeBuyer
- November 09, 2023
- Arlington, TX
Drees folks were great. Quality is there but expected better. Some of the finishing touches are not that great such as Paints, caulking etc,
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
The sales process
- Raymond C.
- Verified HomeBuyer
- September 19, 2023
- MCKINNEY, TX
The sales team did a great job communicating all elements of the process
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Smooth home buying experience - Very professional and trustworthy
- Venkat V.
- Verified HomeBuyer
- February 21, 2023
- Austin, TX
I have gone through the home building experience with Drees Custom homes and it couldn't be any better. I was operating remote most of the time and project manager kept me updated. Sales and closing processes were also very smooth and professional. Post closing warranty of 90 days is also very helpful to iron out any pending items ..
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Good overall
- Deewa S.
- Verified HomeBuyer
- January 31, 2023
- Arlington, TX
Our experience with Drees homes was pretty good with a few challenges. The sales process was smooth but we were not 100% happy with the design center part and felt a bit rushed making some decisions. We also felt issues when adding windows in the kitchen. We were told about problem with our kitchen window positioning and cabinet needing to be redesigned after the windows were cut out. This should have been discussed sooner when we asked about adding the windows that was not in the design. Other than that the overall experience has been good. Preston is very responsive with every request. ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Overall Rating and Review of our Process
- Tyler L.
- Verified HomeBuyer
- December 05, 2022
- Justin, TX
There really isn't much to say besides the times that we were building our house through. Production delays, weather delays, "you name it" delays. I believe there were some delays that could have been avoided, as well as some production items such as having to re-pick items because of said delays. Outside of that, we felt the builder and salesperson were both attentive and helpful.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Drees Custom Homes - Our sales person was great!
- Anonymous
- Verified HomeBuyer
- April 05, 2022
- McKinney, TX
Our sales person was great!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Great people to do business with.
- Afzal J.
- Verified HomeBuyer
- August 31, 2021
- Cypress, TX
I would highly recommend them to any one who is looking for a trust worthy builder.
Drees Custom Homes responded:
Afzal - Congratulations on your new Drees home! Thank you for taking the time to share your feedback with us; customer satisfaction is our top priority. We're thrilled to hear we hit the mark with your home!
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Workmanship
- Doug P.
- Verified HomeBuyer
- February 04, 2023
- Conroe, TX
Some of the tradesmen take no pride in their work and it shows. Brickwork is average at best. Not rodded properly and a lot of excess mortar. Driveway has patches along edges that are very obvious. Framing is not plumb or square in several locations. Waiting on response to our 90 day walkthru.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Drees provides a lot of different floor plans and flexibility in customizing each particular model.
- Hoang D.
- Verified HomeBuyer
- September 24, 2021
- Conroe, TX
Offers excellent sales experience as we bought a home 100% virtual. We wish Drees has some kind of software that allows us to visualize the different options and how it looks (something to improve on). The workmanship quality is generally good, but it's a hit-or-miss. The builder is responsive and followed through with our concerns after closing.
Drees Custom Homes responded:
Hoang - We are so thrilled to hear our sales team was an excellent resource for you! We appreciate your feedback on purchasing a home online, and we have shared this with our Houston-area leadership team. We wish you all the best in your new Drees Custom home!
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Great sales person, but terrible builder
- Anonymous
- Verified HomeBuyer
- December 07, 2021
- Leander, TX
They have a good product, but maybe it's because of COVID. This is my 3rd new build and I have been disappointed with workmanship of the house and the response from the builder to fix it in timely manner.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Great Sales Team, below average workmanship
- Anonymous
- Verified HomeBuyer
- February 20, 2024
- PORTER, TX
Had a great experience working with the sales team & the design center. Builder was very proactive in providing weekly updates on progress throughout the build phase. However, have been disappointed with the workmanship even though the materials used are good quality generally. Had multiple electrical issues, wiring not done right, wiring not done at all etc. Floor tiling is warped in a couple of rooms and needs to be done again. Flooring & Skirting is not done right and had to be done again in couple of rooms. Couple of walls were not straight that had to be fixed. However, the builder & the ...
Total Score 5
Quality 2
Trustworthiness 4
Value 3
Responsiveness 5
Drees - Matt is great, warranty has been awful.
- Taylor T.
- Verified HomeBuyer
- September 06, 2023
- Arlington, TX
Matt, the superintendent has gone above and beyond. He is sure to give daily updates on post move in issues and is in the know about everything. Matt is awesome and a pleasure to work with. Floors Inc has been awful. Between their rudness, lack of care, excuses and Will Sumers; my view on Drees has dropped.
Drees Custom Homes responded:
Taylor - We appreciate that you took the time to share this feedback with us. While Matt has been a great resource for you, we apologize for the frustration you have felt in regard to the flooring company. It is our understanding that our team is working with you directly to ensure your flooring is completed to your satisfaction. ...
Total Score 5
Quality 3
Trustworthiness 3
Value 2
Responsiveness 4
Repairs cabinets doors window garage
- Joseph P.
- Verified HomeBuyer
- January 31, 2023
- Conroe, TX
Still waiting for a lot of small things to be finished. Rate in witch repairs are done is slow or the people sent are unable to do work Our cabinets have look like garbage since we have moved in the repairs made them look worse
Total Score 5
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Great
- Harasha G.
- Verified HomeBuyer
- June 13, 2023
- Fulshear, TX
i loved the options that was available to me. Regarding home, design and prices
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
High Quality, Trustworthy, and Responsive Home Building Experience
- Shivesh R.
- Verified HomeBuyer
- June 21, 2023
- Argyle, TX
This is actually our 2nd Drees Home build (30 years after the 1st one !), and they did not disappoint. Guided by their enduring corporate values focused on clients, they continue to be one of the most high quality, dependable, and trustworthy custom home builders. Building through a Pandemic with supply chain disruptions is challenging, but Matt and Eric were fabulous to work with and very responsive to our concerns. We are 2 months post closing, but they remain in touch to ensure things are working and patch up paint and other things to our liking. Trustworthy, high quality, and dependable ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Positive experience with Drees team.
- Becky N.
- Verified HomeBuyer
- June 08, 2023
- Mansfield, TX
Everything has been great experience with Drees team from sale manager, Steven to designer center, construction manager. They have been responsive to all my questions/concern. The only thing I'm not satisfied with workmanship & materials. They are not good like before, it could be better than other custom builder. But I expect more from custom builder like Drees, still upset how cheap quality and appearance of kitchen cabinet are. Hope they change that.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Dream Home Realized!
- Kimani Jawara L.
- Verified HomeBuyer
- May 02, 2023
- Sunnyvale, TX
Working with Harry and then Jason was a wonderful experience. While there were numerous issues with supply chain, etc, they did everything they could to make sure that we were satisfied and all of our needs were met. It was first class experience!
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Drees Custom Homes - We were fortunate to work with a great Drees team that included
- Abu M.
- Verified HomeBuyer
- August 01, 2022
- Georgetown, TX
We were fortunate to work with a great Drees team that included a market manager, builder and design consultant. Delivery wasn’t as timely as we would’ve liked but it was understandable due to Covid and supply chain issues beyond the builder’s control.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Design Center was very good. Jill was excellent.
- Allred, G.
- Verified HomeBuyer
- June 07, 2022
- Pinehurst, TX
Building manager was great but all builders are only as good as their contractors. Design specifications for HVAC system is not adequate for Houston summer.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Hard close soft landing
- Eloise W.
- Verified HomeBuyer
- October 06, 2023
- Arlington, TX
Purchased my home in Oct22, closed Jul23. During Oct - June it was the normal weekly updates with very few delays due to circumstances outside builder control. However, my close was a nightmare as a result of the builder's affiliate lender forgetting the original closing date, showing it as a week later than originally scheduled. Because of this I was unable to close on my original close date and incurred thousands of dollars in additional moving expenses just by them having the wrong closing date. Since the close most of the issues I've had with my home within the first couple months ...
Drees Custom Homes responded:
Eloise - We sincerely apologize for the inconvenience you experienced during closing. Please know we have shared your review with our Dallas-area leadership team, as well as with leadership from our lender. Our team is looking into your situation, and we are committed to ensuring this issue does not occur in the future. ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Ranging from compliments to complaints, all 198 reviews about Drees Custom Homes are provided by verified homeowners that recently completed construction and moved into their new home.
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Ranging from compliments to complaints, all 198 reviews about Drees Custom Homes are provided by verified homeowners that recently completed construction and moved into their new home.
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