Highland Homes Reviews in Houston, TX

Our home-buying journey with Highland Homes was nothing short of amazing! From the moment we walked into the sales office, we were warmly greeted by Sheryn, who made the entire process feel smooth and stress-free. She was incredibly knowledgeable, patient, and always available to answer any questions we had. Sheryn made sure we were comfortable every step of the way, providing updates and ensuring that we felt confident in our home purchase. Her professionalism and genuine care made the entire experience truly special. Equally impressive was our construction manager, Matt. He was diligent and meticulous, keeping us informed throughout the build process. Matt’s attention to detail and commitment to quality were outstanding. Any concerns or adjustments we requested were handled promptly and with great care. We could tell he took immense pride in delivering a high-quality home, and the final product speaks for itself! Thanks to Sheryn, Matt, and the entire Highland Homes team, we now have our dream home, and we couldn’t be happier. We highly recommend Highland Homes to anyone looking for a seamless and enjoyable home-buying experience. ... More

This is my first time with Highland Homes, and I have been pleased with them from the start. The sales consultant, Anita, has been very helpful and offered good suggestions from start to finish. Additionally, I receive weekly updates about the progress of my home from Devin, who I believe is the construction manager. In my opinion, he has great attention to detail. Overall, my experiences so far have been positive, and I love my new home. If I buy a second home, it will definitely be with Highland Homes again—no doubt!

My overall experience with Highland Homes through-out my purchase process was a "great experience." I had the opportunity to make a few changes that went exceptionally well. All of my changes and choices were completed with the "Highest Degree of Professionalism." I'm extremely HAPPY with my new home choice, although there were several styles to choose from. It's very stressful to buy a home, with a Massive Mix of Emotions and numerous choices. This overwhelming process took over a year to settle on what was-right for me. After making my choice, Troy and David provided understanding, great listening skills, immediate replies to my questions and total professional attitudes which kept my emotions in check. These ingredients helped me to - create my new life in this new environment. I look forward to enjoying my Beautiful Highland Home! ... More

Overall experience was great. Patient builder, kept me in the loop the whole time. Great app to walk you through the construction steps. Enjoyed the experience!

This is the best house I’ve seen to date

I recently had the pleasure of working with Highland Homes and their exceptional builder, Jonathan, and I cannot speak highly enough of my experience. From the very first consultation to the final walk-through of my new home, every interaction with Highland Homes has been marked by professionalism, thoughtfulness, and unparalleled expertise. Jonathan, in particular, deserves special recognition for his dedication and attention to detail throughout the entire building process. He listened attentively to our vision for our dream home and worked tirelessly to ensure that every aspect of the design and construction met and exceeded my expectations. His wealth of knowledge and experience in homebuilding was evident in every suggestion and recommendation he made, always aiming to enhance both the aesthetic and functional aspects of the house. What truly sets Jonathan and Highland Homes apart is their commitment to customer satisfaction. Jonathan was always available to answer our questions and address any concerns we had, making us feel confident and reassured at every step of the journey. His proactive communication ensured that we were informed of progress updates regularly, and any issues that arose were swiftly resolved with efficiency and care. The quality of craftsmanship and attention to detail exhibited by Highland Homes is truly remarkable. Every corner of my new home reflects the passion and skill of the team behind it. They use only the finest materials and partner with reputable suppliers, ensuring a home that not only looks stunning but is built to last for generations. Beyond the technical expertise, Jonathan and the entire Highland Homes team foster a warm and welcoming environment that makes the homebuilding process enjoyable and stress-free. Their genuine enthusiasm for creating beautiful homes is infectious, and it's clear that they take great pride in their work. In conclusion, choosing Highland Homes and working with Jonathan has been an absolute pleasure. They have not just built a house for us; they have helped bring my vision of a perfect home to life. If you're looking for a homebuilder who combines professionalism, thoughtfulness, and expertise with a genuine commitment to your satisfaction, look no further than Highland Homes. They have earned my highest recommendation without hesitation. ... More

Seamless process from start to finish and met all timelines as promised. Kim and Carey were great to work with!

We purchased the model home and everything was exceptional from beginning to end! Kim B and Corey went above and beyond.

From the start of our home purchasing experience we were greeted by Walter, an extremely friendly and professional sales staff who was very knowledgeable and so helpful in the process and seemed to always be looking for ways to improve our experience. During the construction our manager, Dakota, was always positive and so helpful in making our home exactly as we desired. If you had more than 5 stars, Highland Homes and especially Walter and Dakota would definitely receive them! Thank you

Highland Homes was a builder I had been watching and researching for a few years. I had other top builders in mind but a Highland purchase was at the top of my list. While there are hiccups, my issues are promptly addressed. So far not one regret or negative two months in from closing. My home is beautiful and I am so grateful that God gave me the chance to work with builder. My new build is absolutely gorgeous.

All the personnel I dealt with were very helpful and very knowledgeable and helped every way they could.

I’ve sold quite a few Highland Homes and when the time came to get our new home we knew exactly what builder we wanted. And HH did not disappoint. Great team all around!

The follow up and follow through by David and his team were excellent. To date, I have no issues.

I love my new home!

From Sheryn, Todd, and Chuck— A++ ratings— Excellence across the board! They are true professionals and hold the highest customer service skills and clear transparent communication! It is imperative for us to have a transparency and buying a home is one major purchase— smooth and personal clear caring communications were some keys why We were able to purchase a Beautiful Highland Homes. Their focus is to take great care of their customers. We felt welcomed and cared for from beginning till the end. . We have the smoothest sales experience from Ms. Sheryn till the day that We moved to our Beautiful Highland Homes— This lady is admirable, her kindness showed althroughout our personal experience and that’s a rare gem to find. … Mr. Todd and Mr. Chuck are both excellent and true professionals as well — also made a big difference as when requests are made within their department, their prompt response and great care to make sure our needs are met is on the hugest level were We did not need to worry— consider it done! To Ms. Sheryn, Todd, and Chuck, We are grateful in helping us seal the deal to our new beautiful Highland Homes— Thank You for the wonderful experience in buying our beautiful Home! ... More

Would definitely recommend! Entire team goes over and beyond!

We are very happy with our purchase as the whole customer service experience has been very good, highlands staff very professional and helpful.

IT HAS BEEN A GREAT EXPERIENCE WORKING WITH HIGHLAND HOME.

We had a great experience with Highland. They helped us get the house with everything we were looking for, they were very friendly, open, they gave us options and the quality is exceptional

Great home buying experience. Highland sales and construction team did a fantastic job , my wife and I couldn’t be more pleased.

Highland Homes was a pleasure to work with from start to finish. They were always professional and yet personable knowing it was my future home they were constructing. I found the construction managers to honest to the highest degree and were always attuned to my concerns and issues. Regular contact and updates as to the construction status was greatly appreciated, as I was living out of state prior to my move. The quality of construction is exceptional and clearly superior to other builders in this same community. I highly recommend Highland Homes.

Couldn’t be happier with our purchase, the whole process was smooth and bang for your buck, highland is the way to go!

We embarked on a journey with Highland Homes as our semi-custom builder for our first home; we had selected them due to all the positive reviews online, and we wanted to see it first-hand for ourselves. The experience didn't disappoint - we had a fantastic sales counselor (Traci) and a phenomenal construction manager (Neil). Traci was open, honest, and easy to work with during the contracting phase, and Highland Homes offered a competitive package (incentives, interest buy down, etc.). We understood what we were getting when we signed the contract. The design selection phase also went smoothly - the designer (Deborah) was super helpful, has a keen eye on style, and was an absolute pleasure to work with. The construction phase was also relatively smooth. The construction manager (Neil) was on top of things and always quickly addressed our concerns. We had a weekly call with the construction manager, and were able to understand where we were on the build process, and what type of challenges were ahead of us. The build went slightly past the scheduled date, but still within our move-in timeframe. Highland Homes was accommodating and made sure the build process met the date that we needed to move-in by. Overall, the quality of construction was pretty good. Of course, you can never control the crafts 100%, so sometimes you'll get the lousy craftsman, but Neil would always address it and get it fixed quickly. Fantastic management by Neil. Lastly, after move-in, we had punch-list items that needed to be completed after closing on the house. They were all relatively minor and have been resolved to our satisfaction. Again, many thanks to the Highland Homes team (Traci, Neil, Deborah) and their dedication to delivering a quality product and meeting the homebuyers' needs. ... More

I like highland home’s everything so good and service after sell very good. Thank you

Jack was terrific. Follow up on all our issues very timely and stayed in contact with my wife to make sure she was happy with all.