Highland Homes Reviews in Houston, TX

Love our new home. Had a few minor issue, but customer service response time was quick and they a have been addressing all of our issues in a timely manner.

Everyone is great and help in each step

If you value great customer service and having your questions and concerns addressed in a timely manner, then you will want to purchase a Highland Home. Christy, Evan, and Cheryl were always on the same page. This is the 5th new build I have bought. Highland is by far the best builder I have done business with.

I love my home. The design was well thought out.

Cason has been amazing and is really the heart of the entire process - extremely responsive and professional. Matt was also fantastic to work early on when buying the property - always helpful with all of our questions along the way.

Great builders great personal

I love my highland home! The service was exceptional.

My experience was smooth from start to finish. No surprised. PM continued to guide me through some changes I wanted after closing by referring persons to do the work and helping me with pricing. He went the extra 5 miles!!

From start to finish the Highland Homes team did a great job. Communication and responsiveness were always clear and honest. There were a couple of supply chain delays, but these were always clarified, and we were never kept waiting for a response.

I am extremely impressed and satisfied with the level of customer service we received from Judie (office) and Michael (builder rep). Their follow through is impeccable.

Highland Homes was absolutely amazing throughout the entire process. They are without a doubt seasoned and skilled builders, focused on honesty, integrity, fantastic communication, and excellent attention to detail. We have been so impressed with their quality and work that we would highly recommend Highland Homes with enthusiasm and without reservation.

We had a great experience with Highland, they are incredibly responsive with any need and made the home buying process easy.

Our experience was great through the entire process.

My new Highland home in Veranda is beautiful. The design is modern and functional, and the use of space is perfect. The Highland Homes team provided exceptional service and made the home buying process very smooth and pleasant. They were meticulous about ensuring my house was in pristine condition before closing, and I love living in it.

We are in love with our Highland Home! It’s well built, checked off all of our requirements in a home, and our construction manager is absolutely wonderful! It takes a special kind of person to tolerate two rambunctious toddlers on a walk through! Can’t thank James, Jason, Jon and the rest of the highland team enough!!

Jim and Mark really good person and consider your home as theirs and I would give 5 star to Highland homes

Everything was very smooth from initial process to final move-in as Highland homes processed however, i missed some options since this is my first home. I really like the Quality and i feel worth the money. when it comes to Builder's team specially my construction Manager was awesome, i don't know if any constructor manager will respond after closing but my construction manager is still helping me wherever i need his help. very patience and helpful. Finally very loyal and trust worthy builder to buy a house.

Our overall experience was GREAT !! The house felt like home the first night we slept in it. Our Project Manager Jonathan was on top of everything. Our Sales Manager Lyndsay made some great recommendation starting with the lot we picked.

Mike S, our builder, was genuine and approachable. It made no difference as to the degree of the issue, small or large. When I had an issue, he was quick to contact me for the relevant details and diligent to follow up until the issue was resolved. Frankly, I had never experienced such attention to resolving issues. Highland Homes has earned an A+!

Excellent customer service and value for money

Great team. I am so happy with Cece, Andrew, Fran and Jack. They are the best!!!!!

This was our 4th home to build, and it was the best experience. I grew up a custom home builder’s son and I was impressed with the process.

Great experience working with them

Kelly was awesome and extremely helpful throughout the whole process

The builder was wonderful, straightforward and reliable