K. Hovnanian® Homes Reviews in Fresno, CA

Very Nice Area 5 Star from me

Nice house professional and good sales person . Very helpful service

The sales team here in Madera was great. Brian always took care of our questions and needs. The lending team which included Lorena and Linda were amazing and so easy to work with even through all the little hiccups. I was nervous about working with someone so remote for our loan but they exceeded my expectation and I really hope they get recognized for their great work and I’m sure it’s not just with my loan I am very appreciative.

I think there is a lot of integrity in this company. I don't feel like anyone is trying to get away with the absolute minimum, or trick me. They have been really receptive about all of my concerns and really just want me to be happy and comfortable in my new home. I adore Tamara, Jose, Eduardo, and Lloyd. All of them have been totally wonderful and accommodating. My only real concern has been the sloppy handy-work throughout the house. There are a lot of small things that were done sloppily. However, they have been more than willing to come and fix everything I'm not satisfied with. It looks like the crew was in a rush, which sounds like the case considering how quickly they've been selling/building these houses. I think it would benefit the company to slow down on the builds so that they don't have to come back and fix the numerous mistakes later. I do also wish they varied the home designs a little more. Our neighborhood is looking quite repetitive. ... More

From the beginning when inquiring about the homes to the loan process and then the signing the staff was there for me every step of the way. Every time I had a question or concern the staff a KHovnanian were there to help put my mind at ease. Would highly recommend.

The experience was great, but some things have been taking a while to get done. Which with covid19 it is understandable in some ways. Overall, the house is great and the process was great as well, it is a very nice home and no had/has no major issues. Would recommend to family/relative/friends/coworkers and anyone else.

Beyond satisfied with small issues that can get fixed

We've been in our new home for about a month and love it. We've had a few issues that are to be expected with new construction, but K Hov has been very helpful in getting those issues resolved and helping us have peace of mind.

We had a wonderful realtor & design expert advocating for us with the builder. We also love the quick response from the building team to fix the sandals issues we found when we moved in.

Overall, I had a great experience with K. Hovnanian. The representative I worked with was great and responsive. After moving in, we had a few minor items that still need to be fixed under our warranty, but overall my family and I are satisfied with the result of our home.

First time home buyer here. Staff were very friendly and very helpful with every step along the way, process made easy.

Flooring is cheap and no more than one month moved in parts of flooring has had to be replaced. The app for the automatic door knob lock/unlock does not work properly. If upgrading from the very basic options you will not have much to choose from as far as flooring, countertops and cabinets. Upgrades will add to your loan very quickly.

Brian is awesome so is Justin in the models New crew the new guy in charge of repairs and walk threw is awesome Lisa is awesome We had a ruff start but it’s much better now the crew is awesome and repairs are all being well addressed everyone is on point they have gone threw transfer of new employees but you are on point now great job to everyone thank you all

My fiancé and I love our new K Hov home. There are minor dings and dents around the home but this is normal across the board with any new or used home. Where the service is superb is with the warranty department. They have been excellent this far with fixing things in a timely manner. We will continue feedback thru the one year warranty period. The Dwight Street is a little low on light at night and I think it’s due to some of the lights in the road being off. Turning them on would be great to increase the safety of our Inspirado neighborhood. Another concern is that google maps doesn’t have our home listed correctly. Because of this, many of our packages have been delivered or delayed for weeks on end. Having the homes on Google maps should be done while the new homes are being built. Also, getting mail delivered has been a nightmare for us. Between my husband and I, we have called the post office so many times and nothing gets done. The post office says the mailman needs a master key to be able to open and deliver our mail but this has not happened and having the help of the builder to give them the master key would be great because we have not had a single piece of mail in over a month. Crazy to think that my personal information is floating around in space somewhere. Aside from these minor complaints that I wish to be heard and helped with, I would recommend this builder to my closest friends and family. Please help us K Hov. ... More

I just purchased my home and the experience was great. I love my new home. The staff were friendly and informative along the whole process. I am happy with my purchase. The price was good based on the market. I feel like this purchase was a great investment and I look forward to living in my home.

The process went well, despite the situation of covid delaying things. We had a good experience, but felt our issues during walkthroughs wasn't taken very seriously.

Excellent with the whole process

The KHOV process was made as smooth for us as possible, and we love our home. We had the builder Tim, the sales associate Saul, and the loan advisor Mrs. Mason work with us throughout the whole process, and they went above and beyond to ensure we received our home promptly. I would say that we were given a lot of incentives that we used towards our home upgrades and have enjoyed the benefit of being the first member of the community to live here in KHOV Fowler. There were a few difficult times with communication, as some plans went on ahead without our approval from higher up. The home designer was an issue as there was minimal communication from her. However, we managed to work past it. There are a few items we wished KHOV would have honored, such as allowing us to put in our wood floors, putting in our sprinkler system, adding our sod instead of the standard bark, changing the colors of the house, or putting in our own purchased carpet, but every housing community is different. We advise that during the gold key walkthrough that you take your time observing any fixes looking at every corner, under every shelf, and asking questions about anything, you seem unsure. Bring someone with you who is knowledgable about building homes. Like I mentioned before, turn to someone knowledgeable about homes and upgrades as sometimes it might be cheaper to buy things at Lowes than to get the top upgrades from the home designer. Rest assured, though, that the people who helped us with our process were very knowledgeable and would not allow anything to go wrong because they genuinely cared about our satisfaction. I love our house, and I know that others will be satisfied with their purchase. We are first time home buyers and our satisfaction is high. ... More

Our experience with the Sales Rep Brian and the Mortgage Account Manager Shannon was awesome! They worked hard to make sure everything and made every effort to ensure our lending process ran smoothly. As for the quality of work on the home, it appears that the home was built in a rush to complete the closing process. There were misaligned doors, paint issues, flooring issues and even cabinet issues. I was disappointed with some of the sloppiness we saw after we started moving in. Then to get the contractors in to fix the issues is ridiculous. I would have rather waited a little longer so they could get the job done better than to have to deal with the headache of waiting for things to be fixed after the fact. ... More

Great people, OK product and bad workmanship.

Poor exterior paint, poor flooring Quality.

Good: - On-time delivery - Good visibility into the construction process Bad: - Sub-par quality of the materials, like cupboards etc. - Basic items, such as garage opener are not included by default and are extra - No appliances at all; compare that to Lennar who are giving most (and in some communities all) - No GUTTERS for the house???? Saw it first time for a house and never expected it would happen. Cutting the corners, including basics??? This is very negative and will leave a very bad impression about the builder - Cup board design is bad; can't reach some of these from the kitchen

Jobs are done half way and not complete

I had a bad experience, when we started the meetings for the home with the chief of construction and the home seller. During the meeting i asked them to reinforce the vents of the house and neglected to do it when they asked me what changes i would want. When they would ask me for more documentation it was for the same documents that i just submitted with the home seller. There was miss communication with the seller and mortgage loan officer.

That is a basic home to buy for to much money. A lot of missing touch ups that need to be correct before letting the buyer move in