K. Hovnanian's® Four Seasons Reviews in Sussex, DE

We have had a great experience with the entire process. Extra kudos go to our salesperson Shannon, and also Caiden on the construction team who continues to be there for us 3 months in to ownership

Mike our sales representative was responsive to our questions & great to work with.

The materials used in the home are of quality. The workmanship is the same standard, I am well pleased with my move with KHOV.

Many times the staff was there to answer questions or get back to us. Knew us by name. From Elizabeth R., Trey

From start to finish, we were well informed and guided through the process of selections, building, and settlement. Everyone was interested in our satisfaction and seemed happy to be a part of our exciting new experience of building our new home.

I’ve worked in real estate for almost 3 decades and KHov is well known. What was surprising was being treated as if we were the only home being built at the time. Everyone was prompt to answer questions and supply any information we requested. Just a great home purchase experience all around. Thanks KHov!

From Start to Finish, Sales Person to all. parties involved in the construction hats off for the follow up

From the beginning the buying and building process was thoroughly explained and we were kept in the loop on every step. The pandemic slowed things down significantly but that could not be helped and in the end, the timing was perfect for us. I love the layout of the home and the rooms are very spacious. The design center experience was fun and the choices available for cabinets, countertops, floors etc were plentiful without being overwhelming. The community is beautiful. The club house is amazing and there are so many activities to choose from. The Lewes location is perfect. So easy to get around to supermarkets, stores, etc. We’re very happy here! ... More

Great builder! Stand behind their product and want the community to thrive

5 Stars

Nothing is perfect but my experience with the builder during the process of building my home was a good one. If there was a problem that needed to be corrected they were there to help make it right. Both Rich and Konner the building supervisors would help in making sure everything was finished on time and if a problem was identified during inspection,it would be fixed. I have to say very happy so far with my selection.

We love our new home!

We were not able to see our home being built, however we were kept informed along the entire process. Home was actually completed a month earlier than promised. The staff was always helpful, assisting with any minor issues that arose. Would certainly recommend Khov to people in the market.

Worked closely with Project Manager Matt who kept me informed of supply issues during a very trying time to build a house. He followed up on all issues that were pointed out during the process and delivered a superior product! Very pleased with my home.

The sales person was very responsive and always answered my questions within a day. She kept me updated and frequently sent me pictures so I could keep updated on progress. Although the final home was delayed that was due to material shortages. The assistant construction manager was very thorough and took lots of time with me during the orientation and final walk thru. I am very happy with the final product.

delays due to covid out of builder control. Would not prevent me from buying from them again

From start to finish I had access to the progress of the build. Andrew our project manager quickly responded to questions or concerns.

Our salesperson, Shannon, was excellent: Friendly, knowledgeable throughout the contract review process, follow-up and notably detail-oriented. Maintenance issues were made easy online and by phone with Paul and when meeting in person with Rich. Both were conscientious, went above and beyond, and wete also friendly. Actual "professional" maintenance work has been disappointing. One straightforward "fix" by someone with "many years of experience" was so amateurish and frankly wrong, that we will redo it ourselves. The other fix was made, but took longer to troubleshoot because of a lack of smarts. Online request made in Paul's absence, was responded to by Victoria, who seemingly misunderstood the issue raised, and while info was provided, the tone of the email response was borderline rude. I will try to deal with only Paul in the future. Overall, having moved in three months ago, we are very pleased with our home. However, before the eleventh month of coverage is up, we will hire an independent professional home inspector to identify any issues we are unaware of at present. ... More

Smooth process, from sales to settlement. We love our home, nice high ceilings and a wonderful flow for entertaining. We would have liked a little more flexibility in the finishes

Dealing with nice people who were warm in their communications really helped while buying a new house in the middle of the pandemic along with the associated late materials which made for late closing. Elizabeth's regular text communications associated with progress of build was really good for morale. The niceness of people extended to the underwriters. I specially think of Michell putting her own personal cell phone number in an email which I had to use once after-hours when I was panicking thinking that I had to know the result of a communication. This kind of hand-holding really helped. After the close, the service center has really been great addressing issues. Bryce has made it a point to keep me informed personally by phone on the progress of issues being addressed and soliciting my feedback. Yeah, there have been some bumps on the road, but nice, service oriented people have made a difference for the better. ... More

The buikding process was much faster then we expected from contract signing to close ~ 6 months.

Shannon S. was extremely knowledgeable and helpful. She did an outstanding job in helping us in the design and selection process of our new home. She guided us through the entire process and was very accurate in helping us make sound decisions.

Their buying experience survey is short

A quality home with a wonderful layout.

Good experience so far. New and not full time yet.