K. Hovnanian's® Four Seasons Reviews

Quality would be improved if more time was allowed to work more professionally.

Our salesperson, Shannon, was excellent: Friendly, knowledgeable throughout the contract review process, follow-up and notably detail-oriented. Maintenance issues were made easy online and by phone with Paul and when meeting in person with Rich. Both were conscientious, went above and beyond, and wete also friendly. Actual "professional" maintenance work has been disappointing. One straightforward "fix" by someone with "many years of experience" was so amateurish and frankly wrong, that we will redo it ourselves. The other fix was made, but took longer to troubleshoot because of a lack of smarts. Online request made in Paul's absence, was responded to by Victoria, who seemingly misunderstood the issue raised, and while info was provided, the tone of the email response was borderline rude. I will try to deal with only Paul in the future. Overall, having moved in three months ago, we are very pleased with our home. However, before the eleventh month of coverage is up, we will hire an independent professional home inspector to identify any issues we are unaware of at present. ... More

For a huge company, K Hov does a great job. Sales, service, and communication were all great. The build quality was nowhere near my previous build (Ryland). I attribute that to building more houses than competent tradesmen available to build. They are very responsive to any issue, so buy the house with it's faults, and they will all be fixed, no problem.

Our experience with both our sales representative (Liz) and construction manager (Stefane) made this home building experience a good one. To the extent that we had construction issues, these two individuals helped us address and remediate them.

I bought in the time of covid, so everything was delayed. Not to blame anyone. In general everybody was very helpful and nice

The KHov Sales Team was very responsive to any and all questions and issues. Once construction began, I was introduced to the Construction Foreman who stayed in communication with me throughout the build. As with any new build their are always mechanical and structure issues which the KHov is very responsive to. The only real complaint I have is the upgraded cabinetry that we purchased through the design center. It is flimsy and obviously slight in quality. Aside from that we are extremely please with our new KHov Starlight 39 home in beautiful Indio, CA

The sales team was great. Very responsive. Same goes for my construction manager. Had some issues with the design center in the beginning. The trades during the construction process are slobs. They through their food on the property, basically all of their trash. More effort needs to control it. One way is to fine them. Once you start effecting their money, the habits will change immediately. Closed on the house a month ago, and some trim and minor punch list items are still not fixed which is frustrating.

Homes are very well made

Our salesman AR did a great job listening to our situation and came up with a beautiful spec house for us. That made our choice easier to come to four seasons versus the other over 55 neighborhoods in the area. It’s an honor to be AR’s first South Carolina closing. Here’s to many more SC closings for you.

Rebekka, Kevin and Dillon have been wonderful to work with. Rebekka kept us updated as construction progressed. She even sent pictures almost weekly so we could be part of the process. All three have been pleasant and easy to work with. Kevin and Dillon have been responsive to any problems we have had since moving in. The only difficulty has been with the H OA . They have been hard to reach. We still have no trash cans or recycle bins and we have been here over a month. Would like to hear from someone soon

What really made the difference in the sale were two things: Our salesman, Tom, who has been kind and super responsive in resolving our concerns The Better Business Bureau rating for KHov was very good

When you buy your home, you expect the builder to use the best of everything. Unfortunately that’s not the case! The windows are not great, nor is the patio door. The tub surround was also cheap. We’re talking about a 300K house!!! Anyway, at closing: when you buy the house, you have to sign a bunch of stuff, and in that stuff is a little clause you initial saying you’ll have everything you need at closing or they’ll charge you $500/day. Fine, no problem. You’ve got the money! My problem was with the title company. They were way behind because the builder finished the house 2 weeks early. So we were 5 days late, even though I had the money!! It wasn’t my fault, but the didn’t care, I had initialed that clause. So, be careful what you sign!!! ... More

The Home prices were variable, up and they go down however, if the home isn’t sold within a matter of weeks, the prices go down to those buyers who can now get lower great price for the same home you would have paid additional $20K. It’s now $20K less affordability. Good home structure Quality

Purchasing the home was a straightforward process. The homes floor plan is well designed but has some shortcomings in terms of quality. The Builder charges ridiculous prices for flooring and upgrades. The standard components used in the home are minimum “builders grade“ quality. For example, for all plumbing fixtures, cheap rubber hoses are used instead of metal mesh on all plumbing fixtures. This means years down the road these hoses could easily burst flooding the home and all of them need to be changed at the owners expense. The lots are unfinished, which is extremely costly. The builder should inform the buyer with an idea of this cost before making a purchase. On the positive side, the company is very responsive to requests. ... More

Smooth process, from sales to settlement. We love our home, nice high ceilings and a wonderful flow for entertaining. We would have liked a little more flexibility in the finishes

The paint and caulk work throughout the house is less than acceptable. Many of the windows have small cracks in the drywall. If you rub on the wall the paint comes off along with the texture. The windows in the rear of the house were missing seals causing sand to come through the openings. The washing machine made loud noises since the first time we used it. No hot water to the main kitchen sink. The repairs are slowly being scheduled at this time.

After selling a house was able to buy and settle relatively quickly at 4 Seasons. Quality of new construction only fair, though upgraded appliances quite nice

My new neighbors are awesome, and I am VERY happy with the friendships that we are developing with everyone-awesome. Overall, my home and the community common areas are of high quality, for a production builder, despite the Clubhouse and Pool not being complete. My home buying experience with Bill (Sales), was very good, (A+), he is a good man. Service after the sale has NOT been stellar (C-),and could easily be with the right staff, doing what they say they will do, by improving their follow-up and communication with the new owners. Improvement is needed in this area.

Barbara was extraordinary and kept in touch with us weekly, since we lived 461 miles away. She kept of abreast of all aspects of our build, took pictures, and answered any questions that we had during the entire process. She was our eyes and ears onsite. Froy's customer service is excellent .Great working with him.

House is structurally sound, but there were, and still are many cosmetic things, i.e. sloppy painting and trim work that need to be addressed

My favorite thing about the house is the kitchen. It is spacious with plenty of cabinets, drawers, and walk-in pantry. The granite island is beautiful and perfect for food prep or any other projects that require space. I love it!

The sales team is awesome! They are so easy to work with and great partners. They were there for me every step of the way through the building process and kept me up to date. I was disappointed during the final walk that there were so many outstanding punch items and getting them fixed after closing hasn't been easy.

Zach was very nice to me every other week he would send pictures of the progress of my house. When I arrived he showed me around.

Follow up with warranty manager poor!!! Very disappointed.

I am very happy with the home, workmanship and purchase process. As it would be for any new home, there are a few small items to be addressed. The initial communication was good but quickly dropped off in regard to communication, timeliness and results. It leaves the impression that they just want the purchase and don’t really put much effort into the follow up after the purchase. Bad business in my opinion. Im not hard to please. I’m disappointing and would rather write a stellar review.