KB Home Reviews in Phoenix Mesa, AZ

5 stars, excellent customer service

This is our first home purchase and I couldn’t have asked for a better team. I appreciate the amazing communication throughout the entire process and genuine people I worked with. Because of our experience we refer KB to everyone... they have made a customer for life!

To be very detailed about every aspect of house being built

KB Home was easy to deal with and the follow ups were very beneficial.

Everything was great

Everything is 5 star

Great Experience!

We just moved in our new home a couple of days ago and everything seems to be fine. We had 1 bedroom door that didn't fit right and they will send someone to fix it.

Ever since the beginning of the sales process to eventually closing and now moving in to our KB Home, it has been nothing but easy and I have felt like everyone genuinely cares for our best interest.

great team effort on all participating in the process. I RECOMMEND K B HOMES FOR FIRST TIME BUYERS.

Great experience

Satisfied customer

KB Home gives a custom home experience for a fraction of the cost. They start with a low base price and give the customer the option to only add and pay for the features that are important to them.

Love my new KB home

I’m very happy with this house, build with the quality and elegance by the professional workers

I spent weeks looking at numerous builders online. I really liked K B Home's floor plans and new-build areas throughout the valley. My adult daughter and I spent the weekend visiting six different new home builders in Surprise, AZ. KB Home was the first since I was most impressed with it online. We found by the fourth builder that subconsciously we were comparing each subsequent builder to KB Home. After three more visits to KB subdivision, I knew that KB home had everything that I was looking for in a new home--great area, stylish floor plans, good, solid construction, a design center with numerous options and most importantly a knowledgeable team of helpful associates from sales to superintendents. The process from picking a lot to moving in was exciting. I received weekly updates on the timeline throughout the building of my home. KB Home was responsive to any questions or concerns that I had. The superintendent did a prior walk-thru before mine the week before move-in. He was even more critical than I. By the time I went through final walk-thru, there were perhaps 6 or 7 small touch-ups left to do. The following week, my home was move-in ready. The day that I moved in, I felt at home. KB Home follows up 10 days after move-in and again a month later to make sure all is good and that I hadn't found something that I missed on walk-thru. There were a couple of items, that were taken care of within two weeks. I have now been in my new home for 2 1/2 months, and everyday I fall more in love with my home. At his subdivision, we have a community play area and large pool which is kept pristine. Life in my new KB Home has been wonderful! ... More

great from start to finish!!!

Very smooth process from start to finish!

Joe has been outstanding in his follow up regarding our concerns.

From the sales team to the construction supervisor, had a pleasant experience in building my new house.

No 1 Builders

Wall outlets! Most new home buyers have tv’s mounted on the wall. Please in the future, elevate the electrical and cable outlets.

Very nice experience buying this home.

Overall great experience. Ed really educated on the areas that I needed to know from a sales and product view and I’m really loving my new home.

The whole process was easy and fun! We will definitely do this again when we are looking for a bigger place!