KB Home Reviews in Riverside San Bernardino, CA

We purchased our first new home. The experience went smoothly throughout the whole process. Our sales report Jodie has been amazing from the first day we came to see the model homes. She kept us updated on the progress of our new construction build. Our Customer Service Rep AJ has been great. No new home is perfect and there were a few very minor items found after the move in, but AJ was on top of things. All those minor issues were resolved in a timely manner. Sonia at the Design Studio provided us great guidance during the selection process as it can be stressful not knowing what to select and if your making the right choice. Kudos to the KB team! Jodie, Sonia, AJ and Ramon. ... More

Very happy with process start to finish.

A great experience. We are happy customers.

KB Home is one of the best builder and they are doing the great works from showing the model homes to after moved in, making sure everything is fine. Thanks all KB staffs for beautiful home.

KB employees and willingness to address any issues and resolve it.

Friendly, knowledgeable bunch of people. Seamless process. Very happy and satisfied with the service and follow-ups.

The customer service was exceptional, from day 1 (touring models) to the final walkthrough, the communication and service has been amazing. I have never had guess at the progress of my construction, the super intendent always kept me informed. The same goes with the financial aspect as well, I was always informed of my status and expectations needed to progress. After taking possession of my new home (6 weeks later), I unfortunately had a problem with the outside lighting (no fault of KB) the timer reset itself. I couldn't figure out what was wrong, by a run of luck I ran into Ramone who asked how things were going. After I mentioned the problem, he stopped everything he was doing and came by my place to fix the problem. This type of service is what stands out, at that point KB really didn't have an obligation to help but they were more than happy to. I am more than happy with my purchase, and I am completely satisfied with the craftmanship of the house. ... More

Great experience from the beginning to the end!

No home is perfect and one can expect flaws and defects, but with great happiness we had the pleasure of working with Scott. Scott is an amazing communicator, knowledgeable and he has mender and fix the few problem or issues my wife and I have encountered. Thank you for the wonderful experience!

great service , rapid response .

Superintendent Ramon and his assistant AJ are awesome any issues they are all over it these guys deserve a raise They kept me updated weekly with photos of the progress.being made. and return my phone calls very quickly. These guys are hard workers

This was an awesome home purchasing experience from start to finish. I'm really enjoying my new KB home.

Had an amazing experience! Love the home but what stood out the most was the team I got to work with. Took care of my concerns and even my unnecessary requests.

Very happy with the house and the KB.

The people behind the scenes have been nothing but helpful and professional, there response time is exceptional,always in Communication for a speedy response.

It was a great experience buying our first home together. From Anthony to Roger everyone was exceptional at El Paseo. Our house is immaculate with minor issues that Roger took care of immediately. I would recommend KB El Paseo to friends and family. I am very satisfied

Try to get involved in the way your home is being built

Due to delays caused by COVID, it took longer than expected to get into our new home. Other than that the KB team was outstanding! They made the process simple and easy.

KB homes takes excellent care of their buyers. From the time building of our home started until we moved in we were taking care of professionally. We love our new home and would recommend KB to other potential buyers

Supervisor/Foreman of the construction are always available if you need them, they provide you update on your property from ground zero to they finish the house. Provide a complete orientation to your house. Can count on them even after the the house is done. after

I would definitely recommend and purchase my next home with KB Homes it was been a good experience do to the team

Robert and Sergio are awesome guys and will take care of you during the building process.

The new home is comfy, clean and spacious. Our KB home sales associate Sarah is friendly and accessible. Construction team leaders Roger and Joseph are helpful, kind and responsive. We were kept well informed during the whole process. Thank KB Home for giving us our first home in the US.

Great people who all went above and beyond in helping me throughout the process

Both supers make sure you feel that your house is being built to the best of there standards!