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KB Home Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About KB Home.

Read all 204 verified reviews from homeowners that built a new home with KB Home in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Raleigh-Durham-Chapel Hill Area

204 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.4

Value 4.4

Responsiveness 4.4

KB Home in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

PAM

  • Pam Y.
  • Verified HomeBuyer
  • January 02, 2023
  • Willow Spring, NC

Overall it has been a great experience with KB Home for the whole ride. From the sale rep Tim to the home option specialist Curtis and the builder supervisor Jared and the director Bill, we feel so thankful we are having the business with this awesome team. Although we are still waiting for some problems fixing which should be commons in a new home, we are trusting we will have the positive responses.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience, Pam! We're glad to here that Tim, Curtis, Jared, Bill, and the rest of our team have been able to provide a pleasant home-buying journey for you so far.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

good experience

  • Jason W.
  • Verified HomeBuyer
  • December 22, 2022
  • Youngsville, NC

We appreciate the service a lot.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience and would recommend to friends

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2022
  • Garner, NC

People working at KB are very friendly, professional and patient.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good home - good built

  • Keerthi G.
  • Verified HomeBuyer
  • November 22, 2022
  • Garner, NC

Supervisor Cody site bel did excellent job

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great quality

  • Anonymous
  • Verified HomeBuyer
  • November 10, 2022
  • Durham, NC

I am happy with the KB Homes built quality, very good floor plans. The house has good sun light, good number of windows etc.,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rich at Timberleaf in Durham

  • Richard R.
  • Verified HomeBuyer
  • September 01, 2022
  • Durham, NC

Great homebuying experience from initial visit to community to post closing thirty day review … the construction and sales and design team were conscientious, reliable, knowledgeable and trust-worthy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Timberleaf - Best Building Experience Ever KB Homes

  • Mary K.
  • Verified HomeBuyer
  • August 16, 2022
  • Durham, NC

I cannot begin to tell you what a pleasure it was building with KB homes. From start to finish we were always kept apprised weekly of what was being done and the progress which was made. They sent pictures and the lines of communication were always open. Marshall our salesperson along with Gavin and Kaisee our site superintendents, as well as Curtis in the design center made our home a beautiful reality! Professional, caring, and always available, each and everyone went above and beyond. We can’t thank them enough. KB Homes is one of the best!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First Time Home Buyer

  • Candice H.
  • Verified HomeBuyer
  • July 26, 2022
  • Raleigh, NC

I wanted to relocate to the area and I had been searching for a home that was affordable and turn key move in ready. I didn't want to participate in bidding wars and found that new builds had less competition. I found this home late fall of 2021 and was able to watch it be built. The loan process was smooth and I am happy to say I'm happily settled in my newly built home. This was the less stressful way of homebuying. Thanks KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Carpenter’s Delight

  • John V.
  • Verified HomeBuyer
  • May 19, 2022
  • Willow Spring, NC

As a hobby carpenter, I appreciate the quality of the workmanship of our new home. I’m selling all my tools except for the basics! We love our new home, the spacious subdivision and neighbors!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Responsiveness to everything. I always had an answer to any question within a few minutes. I was contacted on a regular basis to keep me up to date. It took the worry away!

  • Nancy M.
  • Verified HomeBuyer
  • November 09, 2021
  • Youngsville, NC

Working with the people, all the way from first contact to last, was a good experience. We have had houses built before but have never been as well pleased. KB has met out every need, question, and concern with care and efficiency. I felt I was always in the middle of decisions and information. All in all, it was a very wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I had a great experience with the purchase of my home.

  • ToJanno T.
  • Verified HomeBuyer
  • November 04, 2021
  • Youngsville, NC

I had a great experience with the purchase of my home. The people here are awesome and truly care about you. They called weekly to give me updates on my home as it was being built. When they realized that my flooring was going to be delayed, they called to let me know and I had a chance to go back to the design center to pick out more flooring. Speaking of the design center, they are awesome!! Very knowledgeable and friendly as well. Love that I could get my refrigerator, washer and dryer put in my home before I moved in. I think the price of my home was on point, the options that are ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From start to finish it was a great experience.

  • Jonathon B.
  • Verified HomeBuyer
  • October 19, 2021
  • Fuquay Varina, NC

From start to finish it was a great experience. Bryan our Sales Rep was an absolute rock star.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Made it easy!

  • Erin S.
  • Verified HomeBuyer
  • October 12, 2021
  • Mebane, NC

Building a house was easy with KB. Very trustworthy and we love our new home! Would highly recommend KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service, workmanship, stupendous!

  • Anonymous
  • Verified HomeBuyer
  • September 21, 2021
  • Youngsville, NC

Customer care was very good. KB here in Raleigh has great staff - from the sales people to project managers, who take you step by step through buying and building process. The builders were very detailed in their workmanship and we had no problems with anything when we moved in. We used their home loan and insurance service as well. Loan officer was super. Only KB Insurance (CA) was the worst out of the whole experience. If you're considering KB Home in the Raleigh-Durham area, I give it a huge thumbs up.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very nice experience

  • Michael M.
  • Verified HomeBuyer
  • September 14, 2021
  • Fuquay Varina, NC

From start to finish I was assisted by KB professional. Everyone was friendly, knowledgeable and professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Amazing experience all around.

  • Keith T.
  • Verified HomeBuyer
  • September 14, 2021
  • Youngsville, NC

Amazing experience all around. From Kapila to Doug, Chuck and Don, they have truly been a blessing to me and my family and we are over the moon excited with our first home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful home buying experience

  • Brad D.
  • Verified HomeBuyer
  • September 09, 2021
  • Youngsville, NC

Every step of the way everyone with KB Hone was excellent, answered any questions they were very responsive. Plus the houses are great build quality!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Green Energy Efficiency Builder

  • Michael W.
  • Verified HomeBuyer
  • August 31, 2021
  • Youngsville, NC

Achieved a 57 score on my build.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience overall.

  • Mario S.
  • Verified HomeBuyer
  • August 03, 2021
  • Fuquay Varina, NC

Great experience overall. I will highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good customer service.

  • Robert C.
  • Verified HomeBuyer
  • July 16, 2021
  • Mebane, NC

Good customer service. Like my house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Responsiveness, Transparency, and Overall Price

  • Dominic D.
  • Verified HomeBuyer
  • June 29, 2021
  • Youngsville, NC

KB Homes was the perfect choice for me. I was given weekly updates with pictures and progress, was educated on the energy star features, and was informed about what was being built every week with my house every step of the way. The staff were very professional and I'm glad I bought my first house with them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The entire process was very smooth, got updates every week.

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2021
  • Fuquay Varina, NC

The entire process was very smooth, got updates every week. The quality of work is good and the sales team is very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very good experience, very knowledgeable, helpful, and willing

  • Kenneth M.
  • Verified HomeBuyer
  • March 24, 2021
  • Fuquay Varina, NC

Very good experience, very knowledgeable, helpful, and willing to listen

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB makes home buying process simple and easy

  • Chandra K.
  • Verified HomeBuyer
  • October 30, 2020
  • Fuquay Varina, NC

I feel the entire process went well without any major issues right from the day I signed the contract till I move-in. They are few areas where they can improve which I alread shared but over all great work experience with KB Homes Especially my construction leader Cudney, Chuck was always there to address any feedback I shared with him with timely resolution. I love his energy and connect with his team. Great work Chuck. KB Makes your home buying process easy and simple (I trust these guys).

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience overall starting from the first visit to closing.

  • Prasad P.
  • Verified HomeBuyer
  • October 30, 2020
  • Fuquay Varina, NC

Great experience overall starting from the first visit to closing. Other home builders should be more like KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5