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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10021 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10021 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Mulamu

  • Mulamu N.
  • Verified HomeBuyer
  • February 06, 2024
  • Fort Myers, FL

Very good service and quality homes with energy savings facilities and community

KB Home responded:
We're excited to hear that you're happy with your experience working with KB Home, Mulamu!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Respectful, friendly and great customer service.

  • WAHABU J.
  • Verified HomeBuyer
  • February 06, 2024
  • San Antonio, TX

KB Home is a family oriented company, if you want spaciousness, comfort, reliability and a place your family can call a home. Great company great customer service.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very nice home building experience

  • Helen A.
  • Verified HomeBuyer
  • February 02, 2024
  • Cypress, TX

Great builder! Fantastic experience. Very friendly staff.

KB Home responded:
We're thrilled to hear that you had such a positive experience working with our team, Helen!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Comments

  • Harrison H.
  • Verified HomeBuyer
  • January 31, 2024
  • Raleigh, NC

Very happy so far with my experience. All staff that I have come in contact with have been very insightful and on top of their game.

KB Home responded:
Thank you so much for sharing your happy KB Home experience with the entire team here, Harrison!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2024
  • Sahuarita, AZ

Feedback was provided in a separate survey

KB Home responded:
Thanks for taking the time to share your positive feedback with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rachel

  • Rachel Pascual A.
  • Verified HomeBuyer
  • January 31, 2024
  • Las Vegas, NV

Such a great experience for a first time buyer. Everyone was so friendly and helpful through the process. Love our new custom home

KB Home responded:
Congratulations on your new home, Rachel! We're so thrilled to hear that you're happy with your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing sales Staff

  • Michael Evan R.
  • Verified HomeBuyer
  • January 31, 2024
  • Homeland, CA

Amazing sales staff and the customer service is great. The superintendent was very informative.

KB Home responded:
We're thrilled to hear that our team was able to provide such great service for you, Michael! Thanks so much for taking the time to share with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I’d buy another KB Home in the future

  • Ryan Daniel H.
  • Verified HomeBuyer
  • January 30, 2024
  • Davenport, FL

KB homes has been great and accommodating…the staff is friendly and understanding, extremely responsive to all requests, A+

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with the entire team here, Ryan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good purchase

  • Anonymous
  • Verified HomeBuyer
  • January 30, 2024
  • Phoenix, AZ

Good options to choose. Very nice heated community.

KB Home responded:
We're thrilled to hear that you're happy with your KB Home experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with entire staff.

  • Elizabeth L.
  • Verified HomeBuyer
  • January 30, 2024
  • Von Ormy, TX

I would recommend KB homes to friends and family. The experience was very easy and they were able to get me and my family in the home of our dreams.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Elizabeth!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience!

  • Beth M.
  • Verified HomeBuyer
  • January 30, 2024
  • Parker, CO

I had an amazing experience with kb home from start to finish! I would recommend kb home to anyone looking for a home.

KB Home responded:
We're thrilled to hear that you had such an amazing experience working with the team here at KB Home, Beth!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing Experience!!!

  • Elizabeth Nuku A.
  • Verified HomeBuyer
  • January 30, 2024
  • Oakley, CA

As a first-time buyer, we were very intimidated by the process of buying a new home. The KB team was extremely helpful and helped us navigate this very complex process from start to end. They held our hand to the end zone. They answered all our questions and addressed the concerns we had. Shout out to Matt, and his team, Susan her team, Kris her team and all the customer service team!!!!

KB Home responded:
Congratulations on your new home, Elizabeth! We're glad to hear that you had such a positive experience working with the entire team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rosilyn

  • Rosilyn Marie R.
  • Verified HomeBuyer
  • January 30, 2024
  • Nuevo, CA

As a first time home buyer , I went into this homeowner journey without a realtor and KB guided me all the way through. The staff in each department addressed all my concerns and thoroughly explained every step of the process. Thanks to the staff I feel confident and and very happy about the decision I made to purchase with KB.

KB Home responded:
Congratulations on your first home, Rosilyn! Thank you so much for sharing these kind words with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Service

  • Rafeh A.
  • Verified HomeBuyer
  • January 30, 2024
  • Round Rock, TX

We had a great experience with kb.

KB Home responded:
We're thrilled to hear that you had a great experience working with our team, Rafeh!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • January 30, 2024
  • Stockton, CA

Overall experience was still great despite some delays which in most part due to factors which the builder have little control of.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best homebuying experience ever

  • Melvin T.
  • Verified HomeBuyer
  • January 30, 2024
  • Las Vegas, NV

This was my fifth home I have bought. KB was hands-down the best experience I’ve had from beginning to the end, I want to think everyone involved for making things so easy.

KB Home responded:
We're glad to hear that you had such a great experience working with our team, Melvin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love the area !!!!

  • Raul C.
  • Verified HomeBuyer
  • January 29, 2024
  • Houston, TX

I love the community ! The whole process was so smooth didnt have no issues with the builder and the constructions manager. If I had something I didn't like they will come fix asap very good communications with the whole team ! Love it !!

KB Home responded:
Thanks so much for sharing your KB Home journey with us, Raul! We're glad to hear that you love your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Process

  • En C.
  • Verified HomeBuyer
  • January 27, 2024
  • Valencia, CA

The entire purchasing process from the beginning to the end went very smoothly. And they provided relevant services along the way, from loans to escrow closing. And they were excellent in following up at each step of the process. In addition, the house design looks good and modern.

KB Home responded:
We're thrilled to hear that you had a smooth, enjoyable experience working with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr. Brian

  • Brian Patrick P B.
  • Verified HomeBuyer
  • January 26, 2024
  • Las Vegas, NV

it’s very nice and affordable

KB Home responded:
We're glad to hear that you had a positive experience working with our team, Brian!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing with all of the Challenges the Builders Faced

  • Myeisha E.
  • Verified HomeBuyer
  • January 24, 2024
  • Nuevo, CA

Rod, Efren, and Mike were all godsends. There were things that I had trouble with and they fixed or asked me about it faster than I could inform them. When Best Buy refused to bring my washer, dryer and refrigerator inside , they happily helped bring them inside. As a young single woman without many people to help that was a highlight of my move-I’m experience. I was never upset with the builders if things were pushed back because that is part of the process. I am happy to say that if I had an issue right now, after closing, they would promptly address it. This was an excellent first time ...

KB Home responded:
Thank you so much for taking the time to share your experience with Rod, Efren, Mike, and the rest of the team here at KB Home, Myeisha!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2024
  • Nuevo, CA

Overall great experience with the KB team

KB Home responded:
We're thrilled to hear that you had a great experience working with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Artem

  • Artem S.
  • Verified HomeBuyer
  • January 23, 2024
  • Castle Rock, CO

We loved the attention to details and great customer service every time we interacted with KB Team.

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home, Artem!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Just a better builder

  • Mimi Y.
  • Verified HomeBuyer
  • January 23, 2024
  • Las Vegas, NV

I have only had experience with one other builder in my area and KB Home is just 10 times better. They are responsive and fully staffed to address issues systematically.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team, Mimi!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My beautiful house

  • Jacqueline A.
  • Verified HomeBuyer
  • January 23, 2024
  • Vacaville, CA

My experience with the KB team has been absolutely amazing. It has been the best experience from beginning and to the end with their communication, down to the details of my home. They truly made this a stress free experience. This is my forever home and I am truly in love with my home.

KB Home responded:
We're so excited to hear that you had such an amazing experience working with the team here at KB Home, Jacqueline!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional and reponsive

  • ShaoQian C.
  • Verified HomeBuyer
  • January 23, 2024
  • Menifee, CA

Really satisfied with the result as the builder showed excellent work. Daniel is super responsive and will constantly give you updates on the building process of the new home, which is super nice. He is also patient with any questions during the process, Anthony explains it very well during the walkthrough and is also capable of quickly resolving issues. Very trustworthy people.

KB Home responded:
Thank you so much for taking the time to share these kind words with Daniel, Anthony, and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ranging from compliments to complaints, all 10021 reviews about KB Home are provided by verified homeowners that recently completed construction and moved into their new home.