KB Home Reviews

KB Homes made our dream of having a perfect home came true! Excellent and very professional staff, with the best counseling to find the place you need for living! Excellent houses with high value quality materials! I recommend KB Homes team to find the house you need!

Buying a new home takes some time. In my experience options were discussed. However, things were not communicated clearly, and felt punished when others made a mistake regarding discussing certain things. Not sure if I'll be recommending KB homes moving forward.

Thank you professional KB team, from my fabulous salesperson Tom , to my amazing home designer Debra, financial team member Jared, and contractor Darin. My house is beautiful! Thank you for making my dream house come true!!

Glenwood Team Has Provided the BEST Experiences I Have Ever Had in Real Estate Transactions First of all, allow me to get right into the point by establishing my credential first since everyone here is very busy, of course, that includes myself for building my own backyard among other things as a new homeowner; I've been in the guest/customer service related industry for my entire life as a Certified Wine Sommelier and more; therefore, the "takes one to know one" part comes into place. Secondly, I've just self-published a book/menu on Amazon about guest/customer services and it earned number one in five different categories besides as the Most Wished For and Most Gifted book in just 18 days; so, "takes one to know one," it is! My initial experience was at Belcarra with a very experienced gentleman: Pros - very enthusiastic and knowledgeable. Cons - gave me the wrong information about the Builder's incentive to which could only apply toward options, not to lot premium or anything else, it's a "use it all or lose it." And the all-out-blitz pressure in sales' tactics was just way too much, it totally ruined the admiration I had for him. Let me just mention a few things that he "recommended." 1. Turning the standard master-bath into the one like his, which is like Bellagio's if not better, even his friends agreed, and he just went on and on about it, my realtors and I kept looking at each other while listening, sigh... 2. Upgrading the standard master bath into a Luxurious one by taking out the second bedroom, sigh... 3. Upgrading the electrical system throughout the entire house even at the cost of over $2,000, many of his buyers regretted it, he then said to them "I told you so!" sigh... Now here is the really, really good stuff, The Glenwood Team, KB Home Design Studio, Field Managers, and Loan Department. YAY!!! John was the first one I came in contact with, super friendly, professional and knowledgeable, after showing me those available lots, I went with his recommendation, and said let's write up the Sale's contract now! John passed the transaction to Lori because it was her turn, What A Team Player (I knew that it must be part of the KB policies, and yet, still). Thank you, John! Lori was just as awesome as John while writing the agreement, she thoroughly explained to me, and about what to expect and when... Thank you, Lori! Unfortunately, so I thought...John and Lori both got transferred. But, here she is, The Star of The Show, ladies and gentleman, I give you Beth...! Oh. my goodness, I felt so fortunate and grateful to have someone like her to help me through the entire process in those bi-weekly updates and more...to the point of, I even asked myself, is it Monday/Friday, yet (LOL)? Beth is the epitome and the living proof of a true professional! She is everything I mentioned about John, Lori, but plus a whole lot more...caring, thoughtful, respectful and friendly, too. Thank you, Beth! You are the BEST! The Design Studio, Lindsey is just as Amazing as Beth! Throughout the 2-3 hour appointment we had, I never felt any rush, she was very polite and thoughtful while laying down the options that would best fit my needs. Thank you, Lindsey, for turning a house into a home for me! Filed Managers, Tyler, the pre-drywall orientation was very pleasant and done in such a professional manner! Thank you, Tyler! Now The Field Manager, TAD! He is super awesome in all aspects, the first walk-through, second walk-through, and all the follow-ups after moving in. He has been taking care of all issues for me in a timely manner if not ASAP! KB Home, and all his associated Homeowners are so lucky to have him!! Thank you , Tad!!! Last but not least, the KB Home Loan team, Troy, and Chad had been so great throughout the entire process with their good cop-and-bad cop tactics (LOL). Thank you, Troy, and Chad for being so very helpful from the pre-approval to closing! I truly appreciate all your help. To conclude, I now know where and whom I would refer and buy the next home from. Well done KB for finding and building such a wonderful team. Thank you!!! Cheers! Henry, the Wine Geek ... More

KB home was what the doctor ordered for me. I sold my house and needed to move into another house right away. KB home Belcarra had move-in ready home’s ready that I liked. The process was easy, the staff was friendly and I felt like I was taken care of quickly. Thank you Galo for all of your help and support. I love my new home.

Great experience very professional service.

Great modern home with careful excellent build. Great experience from day 1 to delivery day and after sale service.

Brian was great. Made the transition rather easy and seamless. He is amazing !

GOOD SERVICE AND QUALITY HOUSE.

Reliable, quick reply, good price, good service. I recommend to a friend.

I will recommend your company to my friend to buy house in the future

Great effort by the builders

Overall our new home experience has been great! We are first time home buyers so for us we were always weary about the home buying process from my sister-in-law's bad experience with her home and from the experience we have heard from other home buyers, so we weren't sure what to expect. It seems like you can always find a negative review but never a good one, however KB has changed our mind to the negative responses. From the very beginning Pam from the sales office made sure we were comfortable asking questions, very knowledgeable and she was always quick with her responses since we wanted to make sure we had everything on time so we didn't delay our buying process. Hope from KB home loans was great to work with and kept us up to date on what was going on since our new home was plagued with delay after delay but with every new build this was expected and she made sure we were taken care of. With all of this said and done I have been extremely impressed by the construction manager Robert. He was always accommodating when I had to reschedule our home walk throughs and he was definitely hands on when it came to the home building process. He was always timely and kept giving us updates on the progress of the home while it was being built. This was great for us since there were times where we wondered what was going on. If there was anything that needed to be fixed before we moved in he made sure it was completed and he definitely cares about customers since they are spending a large amount of money on a new home. ... More

everything fine, super great company KB home

Great experience…from the sales office to the super, everything went very smooth.

I'm 2 months, into a KB Townhouse, and very pleased. Certainly, the overall KB organization, sales, finance, design studio, construction overseers, builders, contractors etc are well managed. Moreover, I can conclude that to build a seamless team; they recruit, screen, select, and prepare everyone for their individual positions . That said...What's most impressive is having qualified and skilled professionals also have superb interpersonal communication skills and... simply kind. I think I got the best personalized home, of all...haha. I hope every buyer is as pleased.

Deisi and Trey were phenomenal during this process. They were very attentive and made sure that we received the best service possible. I would highly recommend them to anyone going through this journey.

Nicky was wonderful to work with!

Danny and Robert were really knowledgable about the house and what it needed. They always came to help with touch ups whenever I reached out!

Iam super grateful and happiness to enjoy living In kb home..

While I purchased a model home, and so did not complete the process with KB Homes studio, Aubrey and Danielle on the sales side and Ben and George on the support side post-purchase, have all been fantastic. The build quality is five-star and so is the responsiveness of the KB Homes support staff. Highly recommended.

I enjoy living in my home with my dreamful views

We love our new home. Energy efficient, solar included, latest smart technology, great workmanship too. And we love the 3 car garage, a truly great value in the heart of Southern California, 18 minutes to the beach.

Great experience with plenty of help would recommend to anyone buying a home.

I love my home and everyone is still super helpful and professional!!! Jaylen has been an amazing rep!