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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10021 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10021 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Stacy F

  • Robert B.
  • Verified HomeBuyer
  • October 19, 2023
  • St Johns, FL

Stacy was very responsive and did a terrific job, I am extremely pleased!

KB Home responded:
Thank you so much for sharing these kind words with Stacy and the rest of the team here at KB Home, Robert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Working with KB has been a pleasure

  • Carpenter G.
  • Verified HomeBuyer
  • October 19, 2023
  • Jacksonville, FL

From the day we signed the contract with KB Homes and when we moved in, we have been so happy with the home and service we are receiving, which is very important especially now a days. We have been working with Michelle and Mike on everything and they are so easy and nice to work with. They certainly are in the right business and know how to treat their homeowners. Kudos to KB and their staff here at Copper Ridge. in Jacksonville

KB Home responded:
Thanks so much for sharing your KB Home experience with us, Carpenter! We're so glad to hear that Michelle, Mike, and the rest of our team provided such a pleasurable home-buying journey for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder and office staff were amazing

  • Michael Joseph D.
  • Verified HomeBuyer
  • October 19, 2023
  • Murrieta, CA

KB has a wonderful staff all around who tend to every question and have great responses to any issues that may arise with quick return. Amazing homes and process overall.

KB Home responded:
We're glad to hear that you had an amazing experience working with the team here at KB Home, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Forever Home

  • Daniel D.
  • Verified HomeBuyer
  • October 19, 2023
  • Parrish, FL

Our experience with KB was awesome! From Jamie, our sales associate, to Chris, our superintendent, to Stephanie in design studio, to the vendors/trades that were used, just awesome! This is our forever home and we have no regrets with going with KB

KB Home responded:
Thank you for sharing your awesome KB Home experience with us, Daniel! Jamie, Chris, Stephanie, and the rest of our team appreciate your kind words.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Anthony B.
  • Verified HomeBuyer
  • October 19, 2023
  • Henderson, NV

Sales office was great. Options studio was fun. Took a little long on the build side, but haven’t had any issues with the house once I got it

KB Home responded:
Congratulations on your new home, Anthony! We're glad to hear that you had a positive experience working with the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my house

  • Ari S.
  • Verified HomeBuyer
  • October 19, 2023
  • Alvin, TX

Mr Greg has been very helpful. He is always ready to offer his time to us when we have questions. Updates us weekly as well. Easy to approach.

KB Home responded:
We appreciate you taking the time to share your KB Home experience with us, Ari! Great and the rest of our team are glad to hear that you love your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Corina

  • Corina A.
  • Verified HomeBuyer
  • October 19, 2023
  • Converse, TX

My whole experience was amazing. I love my new house.

KB Home responded:
Congratulations on your new home, Corina! We're excited to hear that you love your house and had a good time working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall smooth and pleasant experience

  • William P.
  • Verified HomeBuyer
  • October 18, 2023
  • Wildomar, CA

Sales and Superintendent were communicative and genuinely cared about our experience. Closing felt rushed but we wanted to get in the house as well. Would recommend.

KB Home responded:
We're glad to hear that you had a positive experience working with the team here at KB Home, William!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr

  • David D.
  • Verified HomeBuyer
  • October 18, 2023
  • New Braunfels, TX

Joey, Tommy & Mike… excellent and wonderful experience seen my home been built or manage by them. The entire sales team in Deer Crest are wonderful as well

KB Home responded:
Thank you so much for taking the time to share these kind words with Joey, Tommy, Mike, and the rest of the team here at KB Home, David!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Staff was very helpful

  • Deno A.
  • Verified HomeBuyer
  • October 18, 2023
  • Moreno Valley, CA

They respond right away and are very helpful when help is needed.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with our team, Deno!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Customer Care

  • Olayinka Cather F.
  • Verified HomeBuyer
  • October 18, 2023
  • Katy, TX

I am loving my new home. The management promptly responds to customer feedback. I am happy with KB Homes!

KB Home responded:
We're thrilled to hear that you love your new home, Olayinka! Thanks for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

MY 2ND KB HOME

  • Irving G.
  • Verified HomeBuyer
  • October 18, 2023
  • Round Rock, TX

LOVE KB HOMES, MY WIFE WORKS FOR 10 BUILDERS AND WOULD RATHER BY FROM KB.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with our team, Irving!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great buying experience

  • Timothy I.
  • Verified HomeBuyer
  • October 18, 2023
  • Hollister, CA

Renee was helpful and informative throughout the buying process making the purchase easy. Renee said they had a great team and it has proven to be true. Luis went through the home with us and made us feel comfortable. And ever since we have been in the home Luis has been super responsive to any requests going beyond what we would have imagined. Thank you to the whole team. Great job.

KB Home responded:
We appreciate you sharing your positive KB Home experience with us, Timothy! Renee, Luis, and the rest of our team are glad to hear that you enjoyed your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Menifee, CA

KB staff was there for us throughout the whole process guiding us and answering any questions or concerns we had. Beautiful home.

KB Home responded:
Congratulations on your beautiful new home! We're glad to hear that you had a positive experience with the KB Home team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our home buying experience was great

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Homeland, CA

As a first time home buyer we were nervous and indecisive on what we wanted, Daniel and the team were extremely patient. We couldn’t have asked for a better team.

KB Home responded:
We're glad to hear that you had a great home-buying experience! Thank you so much for sharing these kind words with Daniel and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience, great people, no confusion, cooperative staff, good luck.

  • Kazi A.
  • Verified HomeBuyer
  • October 18, 2023
  • Humble, TX

Great experience dealing with the company, specially agent Tanika and loan officer Sapna did excellent job,new home, great location, good luck to KB home.

KB Home responded:
Thanks so much for sharing your KB Home experience with us, Kazi! We're glad to hear that Tanika, Sapna, and the rest of our team were able to provide such a positive journey for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall a great experience

  • Wayne P.
  • Verified HomeBuyer
  • October 18, 2023
  • Auburndale, FL

There were few issues from initial purchase to move in. Everything came together faster than predicted. Finance kept me in the loop and my construction manager gave us weekly updates with photos. Couldn’t have been happier with the build process or the overall experience with KB homes.

KB Home responded:
We're thrilled to hear that you had a great experience with our team, Wayne! Thanks so much for sharing your KB Home journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bayshore Commons

  • Alice C.
  • Verified HomeBuyer
  • October 18, 2023
  • North Ft Myers, FL

Great process love the townhouse

KB Home responded:
Congratulations on your new home, Alice! We're glad to hear that you had a great time working with the KB Home team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jeremiah

  • Jeremiah R.
  • Verified HomeBuyer
  • October 18, 2023
  • Moreno Valley, CA

The best in the world

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Jeremiah!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

HAPPY WITH NEW HOME AND KB HOMES.

  • Nished G.
  • Verified HomeBuyer
  • October 18, 2023
  • Cypress, TX

This is my first home and at first i was very scared about buying home that how it will be.I didn't know how to go with the procedure but the great things was The salea person i would like to mention his name Jhon.He was very great and describe all the things that i didn't understand.All the teams of KB HOMES were great.sales person, studio,Loan officer.with all there help finally i have my keys in my hand. I will definitely recomend my relatives and friends to come with KB HOMES if you need better and best home.

KB Home responded:
Congratulations on your first home, Nished! We're so excited to hear that you love your house and had a positive experience working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes

  • Raul A.
  • Verified HomeBuyer
  • October 18, 2023
  • Elmendorf, TX

We love our new KB home. It is a very high quality built home. KB took the stress out of our home buying experience. They were very honest and transparent throughout the build. Our Construction Mgr. Mario is very quick to respond to all of our concerns. The KB team was very friendly and we highly recommend KB homes.

KB Home responded:
Congratulations on your new home, Raul! Mario and the rest of our team are thrilled to hear that you're happy with your KB Home experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with my home purchase

  • Joy D.
  • Verified HomeBuyer
  • October 17, 2023
  • Petaluma, CA

The sales and support team at KB Homes is excellent. The builder is very professional and very attentive to my needs. I am very satisfied with my home purchase.

KB Home responded:
We're glad to hear that you're happy with your new home, Joy! Thank you so much for sharing your experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

House

  • Cristian M.
  • Verified HomeBuyer
  • October 17, 2023
  • Jacksonville, FL

Good overall experience. House was given good condition

KB Home responded:
We're glad to hear that you had a good experience, Cristian! Thanks so much for sharing!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rick

  • Richard G.
  • Verified HomeBuyer
  • October 17, 2023
  • Arvada, CO

Everybody did a great job

KB Home responded:
Thank you so much for taking the time to share your KB Home experience with us, Richard!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ruben

  • Maria Del Carme Q.
  • Verified HomeBuyer
  • October 12, 2023
  • Dacono, CO

Is a great house with the best interest rate in the market

KB Home responded:
We're so happy to hear that you love your new home, Maria! Thanks so much for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ranging from compliments to complaints, all 10021 reviews about KB Home are provided by verified homeowners that recently completed construction and moved into their new home.