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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10021 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10021 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Madeline

  • Madeline T.
  • Verified HomeBuyer
  • October 11, 2023
  • Katy, TX

Very nice and professional people.

KB Home responded:
We're glad to hear that you had such a positive experience with our team, Madeline!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

1st time homebuyers, once in a lifetime experience!

  • Christian G.
  • Verified HomeBuyer
  • October 11, 2023
  • Spring Valley, CA

To say buying your first home can be stressful is an understatement. But KB made every effort to guide is throughout the entire process. From sales, to financing, to design, to construction, and finally to follow up - EVERYTHING was taken care of with the utmost sense of urgency, empathy and professionalism. Special shoutout to Danelle and Dave!

KB Home responded:
Thank you so much for sharing your KB Home experience with us, Christian! Danelle, Dave, and the rest of our team are thrilled to hear that you had an enjoyable experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lovet come and join the new community

  • Hector B.
  • Verified HomeBuyer
  • October 11, 2023
  • Patterson, CA

Come and join this nice community

KB Home responded:
We're glad to hear that you love your KB Home community here at Patterson Ranch, Hector!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Worth the money.

  • Carlos V.
  • Verified HomeBuyer
  • October 11, 2023
  • Parrish, FL

Awesome sales personnel, they work with you from the start and after closing. Construction manager is always there to help. KB loans will work strong with you so are able to close.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Carlos!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Miki, Tommy, and Arturo

  • Marta G.
  • Verified HomeBuyer
  • October 10, 2023
  • New Braunfels, TX

My team from the start, with my sales associate, then my building contractor made my choices and decisions run smoothly. At the end my loan processor Arturo, made it happen for me, never gave up on me, and my circumstances, for that, I am grateful! And I love my new home!

KB Home responded:
We're grateful for you too, Marta! Thank you so much for sharing these kind words with Arturo, Miki, Tommy, and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very comforting

  • Kience P.
  • Verified HomeBuyer
  • October 10, 2023
  • Katy, TX

My experience from day 1 with KB Homes was exciting and professional. Rhonda at the sale office made me feel welcome and comfortable with the community and my selection. Then when I went to the design studio ANNIE made it a pleasure to work with and assisted me A MAN in designing my wonderful home. Through the entire process I was worried about the cost. I was soo worried until Rhonda even offered for me to change communities even if she would not get credit. She let me look at numerous homes to ensure I was getting what I wanted. Throughout construction Bobby made life easy as possible ...

KB Home responded:
Thank you so much for taking the time to share your KB Home experience with us, Kience! Rhonda, Bobby, Mark, and our entire team were happy to work with you throughout your home-buying journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loved Nick & Kathryn

  • Randy L.
  • Verified HomeBuyer
  • October 10, 2023
  • Las Vegas, NV

They kept us updated along the entire process. Sent pix, had phone calls. They did best to get us in as soon as possible. The title company ended up holding things up in the end, which was a disappointment. Delayed us about a week.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

BEST EXPERIENCE EVER!

  • Lorna D.
  • Verified HomeBuyer
  • October 10, 2023
  • Elk Grove, CA

The moment I arrived at the sales office, I knew right away that I did not have to shop around specially after touring the model homes. It was my first stop and I did not have to think twice. With nice looking homes, great plans and affordable price, I made a decision to purchase a KB Home that same day.

KB Home responded:
We're excited to hear that you had such an enjoyable visit with our team here at KB Home, Lorna! Thank you for taking the time to share your thoughts.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

This Is Our Home!

  • Gabriela L.
  • Verified HomeBuyer
  • October 10, 2023
  • Sahuarita, AZ

The home buying process was easier than we expected with KB and the price point was reasonable for a new build. We love this house and the customer service is absolutely phenomenal. They are there for you even after the sale and the quality never waivers.

KB Home responded:
Thank you for sharing your home-buying journey with us, Gabriela! We love to hear that you love your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

If feasible, would buy w/ this builder again.

  • Gino Angelo A.
  • Verified HomeBuyer
  • October 10, 2023
  • Menifee, CA

Great communication, attention to details, and frequent follow-ups for any potential issues.

KB Home responded:
We're so happy to hear that you've had an enjoyable experience with the team here at KB Home, Gino!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Zach and Jerry made building my home a wonderful experience!

  • Sherrilyn H.
  • Verified HomeBuyer
  • October 10, 2023
  • Sahuarita, AZ

Everyone at KB Home was wonderful to work with. From my salesperson to the design studio to the construction supervisors to the mortgage representative, I was kept in the loop every step of the way. All of my concerns and questions were addressed quickly and thoroughly, and I was kept updated each week with emails, texts, and phone calls until completion. I am thrilled with the results. My home is beautiful and is exactly as I had hoped it would be!

KB Home responded:
Welcome to your beautiful new home, Sherrilyn! We're so glad to hear that you enjoyed your time working with us here at the KB Home team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great for mordent technique security system and solar panel system.

  • Yuhong H.
  • Verified HomeBuyer
  • October 10, 2023
  • Santa Ana, CA

Great for mordent technique security system and solar panel system.

KB Home responded:
We're glad to hear that you've enjoyed your time working with us here at KB Home, Yuhong!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

5 Star experience

  • Gregory W.
  • Verified HomeBuyer
  • October 10, 2023
  • Meridian, ID

5 start experience! The staff here are great to work with and the best part of the process. Thank you KB staff!

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with the team here at KB Home, Gregory!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Keep up the good work, Angie, Richard and Chris you are excellent employees.

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2023
  • Jacksonville, FL

It was a little bit stressfull, but at the same time a New experience from the begining till the end, sean how they built fron foundation to finishing step by step and all the process, from buying, built to closing.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us! Angie, Richard, Chris, and the rest of our team appreciate your kind words.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Jaime M.
  • Verified HomeBuyer
  • October 09, 2023
  • Manor, TX

Kb staff was responsive and knowledgeable.

KB Home responded:
We're glad to hear that you had a good experience working with the KB Home team, Jaime!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

excellent service

  • Solange K.
  • Verified HomeBuyer
  • October 06, 2023
  • Converse, TX

Amazing people the entire process was so smooth

KB Home responded:
Thank you so much for sharing your positive KB Home experience with our team, Solange!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful, satisfied fully met my expectations

  • Christren B.
  • Verified HomeBuyer
  • October 06, 2023
  • Katy, TX

Great no issues regarding KB home build

KB Home responded:
We're thrilled to hear that you had a good experience working with our team, Christren

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB HOME

  • Hector R.
  • Verified HomeBuyer
  • October 06, 2023
  • Converse, TX

This home buying experience was phenomenal. From the 1st day to closing date are family has been made to feel special. Thanks for the amazing people that helped us throughout the process.

KB Home responded:
Thank you so much for sharing your phenomenal home-buying experience with us, Hector!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Teddy was great to work with, excellent customer experience.

  • Kelli K.
  • Verified HomeBuyer
  • October 04, 2023
  • Fuquay Varina, NC

Teddy was so knowledgeable on the entire building experience, accommodating and very easy to work with.

KB Home responded:
We appreciate you taking the time to share your kind words with Teddy and the rest of our KB Home team, Kelli!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great communication from the entire sales staff and contractor.

  • Jason M.
  • Verified HomeBuyer
  • October 04, 2023
  • Las Vegas, NV

Pleasant experience overall. No complaints.

KB Home responded:
We're glad to hear that you had a pleasant experience working with the KB Home team, Jason!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience from design through construction!

  • Timothy R.
  • Verified HomeBuyer
  • October 04, 2023
  • Roseville, CA

We recently purchased a new build home with KB and we had no idea what to expect. We had an outstanding experience from the very beginning during the design selection process all the way through construction and now even into our warranty period. The KB Home team has been fantastic to work with and extremely responsive to our needs! Would definitely recommend to anyone looking to purchase a new build home.

KB Home responded:
We're thrilled to hear that you had an outstanding experience working with the KB Home team, Timothy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A new Home

  • Kevin A B.
  • Verified HomeBuyer
  • October 04, 2023
  • Vacaville, CA

Buying my new Home .from KB HOMES was a great experience . The Agents were very knowledgeable and helpful they explained the process in great detail and they really wanted you to have that new house Give them all a 5 stars in the KB COMPANY who help me out. Future buyers give them a shot I think you will.be very HAPPY .

KB Home responded:
Thank you so much for taking the time to share your great KB Home experience with us, Kevin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My experience

  • Tony R.
  • Verified HomeBuyer
  • October 04, 2023
  • Sahuarita, AZ

Everything was great with KB homes. They send out to many reviews to do on them

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us, Tony!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Job

  • Ralph N.
  • Verified HomeBuyer
  • October 04, 2023
  • Spring Valley, CA

I'd like to thank all the people at KB builder thank you so much for your follow up and put everything nicely together I appreciate the follow up and all the job has been done for fixing all the problems in the house thanks again wish you all all the best

KB Home responded:
We appreciate you taking the time to share your kind words with the entire team here at KB Home, Ralph!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome buying experience

  • Sarah J.
  • Verified HomeBuyer
  • October 03, 2023
  • San Pedro, CA

I had a great experience throughout the buying process, starting with meeting Girlie in the sales office. She was patient and kind, and made sure every hurdle that came up was taken care of. After move in, when we needed a minor issues fixed, Ben and George were very responsive and took care of concerns quickly

KB Home responded:
Congratulations on your new home, Sarah! We're glad to hear that you had a positive experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ranging from compliments to complaints, all 10021 reviews about KB Home are provided by verified homeowners that recently completed construction and moved into their new home.