KB Home Reviews

Had a wonderful experience overall with KB homes, Adrian was fantastic, even after moving in he was such a great help. We spoke weekly and anytime I had a concern or question he answered right away and had great customer service.

The whole process from signing the contract to move-in day was so easy and stress-free (especially for building a new house)! Even with minor delays, the team were very communicative and helpful throughout. Our finished home is an absolute dream, and the quality is exactly what we were promised!

From the initial contact with Reed in the sales office to our walk thru and consultation with Justin the construction manager we were very impressed with the consistent contact they maintained with us through the process. We had no regrets buying a home through KB Homes !!

They help understand and breakdown all the important feature of your new home and help understand the importance in building of your new home

We had never bought a newly built house…we were blessed to get in the phase and location we desired, the design experience was easy, and the build was fantastic! We have been in the house about 6 weeks and love it-it is no longer a house it is a home! Thank you KB!

An awesome team! We feel like everyone is a family working together to get us our new Home. Since day one Dinah, Daniel, Tim, Christine were all helping & always available when we needed them for advise regarding paperworks. They always have positive answers and advices.Our walk through was an awesome experience too. Michael showed & introduced us to the new home like a pro. He has answers to every question we have regarding the new home. We would highly recommend KBHomes to my family & friends. As I write this review my nephew just informed me that they are also now a proud of a KBhomes home. Our great appreciation & thanks to the whole team & KBHomes builders, hope you continue to work for families to help them find a place they can call their HOME! ... More

This is my first home purchase and I have been so pleased with the outcome and process. My first experience with KB at the Entrada Del Oro location was with Reed. Reed took the time to show me everything, he was patient and listened to my situation and found a way for everything to work. My loan office Ioana was also fantastic, she took care of me and guided me through everything and made the process stress free and coached me along the way. Lastly the contractor Justin has been AMAZING since I walked the home and got into the home he took care of everything and didn’t skip a beat. I’m so happy with my purchase and wouldn’t change a thing. Shout out to all three of the people in this message, they really delivered and made me a happy KB home buyer. ... More

Best customer service and very helpful and patient!

We haven't bought a home in a while so we forget the process. They made it very easy and stuff so I'd give them a 5/5. I also think the people are very nice and helpful which made the process good.

Seamless home buying experience. First rate appliances. Real attention to any perceived issues after closing. This is my fourth new home in my life. This was a very smooth process.

FIVE STAR all the way !!!

The tram was awesome Tanya, Zach and Jerry also the young lady at the show room when picking out my upgrades she was amazing.

Glad I was able to find a house that my family needs.

Patrick, Excellent customer service from the sales team and project manager from start to finish. Quality of home for its value. The KB homes staff continues to reach out after closing asking if there is anything that needs their attention. The location is blocks away from Boerne lake.

This was our first house to buy but was a very easy process.

Jan and Ian have been amazing in making sure that we’re satisfied with our home purchase. They follow up to make sure the house is functioning as it should. They oriented us on what to do to make sure the appliances warranties are properly submitted. Great people to work with!!!

My experience with KB Homes was a very good one from start to finish. Everyone was a pleasure to work with and we’re very professional.

Customer service is at its best with KB and company. Design agent and service representatives are helpful and friendly throughout the whole process.

My home buying experience with KB Home was above the expected. Great customer service, the whole team is very friendly and knowledgeable in every way. The process was easy and the response was in a timely manner, they made it easy to understand the whole process in accomplishing your home buying experience.

I really love our new house, it is in amazing condition

Great price! Great staff!

Excellent sales person, the construction supervisor excellent person

have a great experience with KB home

We absolutely love our home! We have never purchased or lived in a new build community. We rented here first and ended up falling in love with the community. We watched the final houses being built. We met the builder Kevin and he answered so many questions for us with thorough explanation. Scott also helped us with anything we needed. Brad was available to us and helped us get our dream home. Sandra, the KB loan officer made all of the magic happen so we could actually get our keys. We are so grateful for the KB experience. The house functions so well and all of our neighbors are happy we are here to stay! ... More

Very happy with all the management and attention of the staff of each of those who work in KB from the saleswoman and maintenance staff As the guarantee staff all very friendly and attentive