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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10021 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10021 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Mr. Bill

  • Gilbert F.
  • Verified HomeBuyer
  • March 30, 2023
  • Houston, TX

Mr. Bill was and still is great.

KB Home responded:
We appreciate you taking the time to share these kind words with Bill and the rest of the team here at KB Home, Gilbert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB DURHAM WEST New Build Experience

  • Roberto A.
  • Verified HomeBuyer
  • March 29, 2023
  • Las Vegas, NV

If we could give 10 stars we would! Jordan & Kat are the best! They went above and beyond in working with us and our Realtor to get the best price and options available at the time. They also sent weekly email updates and called or text us with updates. Took about 10 months from signing to receiving our keys. Weekly updates as well as in person meetings went well. Nik our KB Foreman was EXCELLENT and above and beyond for customer service. Any requests we had he completed in a timely manner. There was nothing Nik could not do or any of his crew. Nik has always responded to us via ...

KB Home responded:
We're so thrilled to hear that you love your new home, Robert and Emily! Jordan, Kat, Nik, and the entire team here at KB Home were honored to work with you throughout this journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceeds Expectations

  • Colton G.
  • Verified HomeBuyer
  • March 29, 2023
  • Manor, TX

Excellent process from start to finish. Home is high quality and the service was top-notch.

KB Home responded:
We're glad to hear that you are happy with your new home, Colton! Thanks so much for sharing your excellent experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I am happy with KB home

  • Sophia T.
  • Verified HomeBuyer
  • March 29, 2023
  • Las Vegas, NV

The Sales team update with me weekly and never skip the routine. the quality of the home is exactly what I expect. I have an excellent experience with KB Home !

KB Home responded:
We're so glad to hear that you've had an excellent experience with our KB Home team, Sophia! Thank you for sharing your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rolanda, LaTanya, and Tito are the best!

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2023
  • Valencia, CA

I love KB Home because of their employees Rolanda, LaTanya, and Tito. They are so kind and helpful. They made the home buying experience so fun! They respond so quickly. They always make sure everything with our house is okay. And most importantly, that make us feel at home.

KB Home responded:
We appreciate you sharing these kind words with Rolanda, LaTanya, Tito, and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr

  • FNU K.
  • Verified HomeBuyer
  • March 29, 2023
  • Lathrop, CA

Thanks to the sails associate my home purchase experience was an effortless experience. She assisted me in every step of the purchasing process

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us! We're thrilled to hear that you enjoyed your time working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service Jodi & Superintendent Daniel

  • Frank Eugene E.
  • Verified HomeBuyer
  • March 28, 2023
  • Menifee, CA

My customer service rep Jodi & superintendent Daniel were excellent, they were both very responsive, they got issues resolved in a timely manner!

KB Home responded:
Thank you so much for sharing these kind words with Jodi, Daniel, and the entire team with our team here at KB Home, Frank!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice experience in buying house

  • Qingcai Y.
  • Verified HomeBuyer
  • March 28, 2023
  • Arcadia, CA

wonderful design, good quality, and well provided service

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Qingcai! We're glad to hear that you had a great time working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

One of the best feeling in my life.

  • Lynncquiua Cyre H.
  • Verified HomeBuyer
  • March 28, 2023
  • North Las Vegas, NV

A proud moment. Thanks KB !! A special thanks to Mrs Gina S, Debra G, Amber C, Caesar They help make it all possible.

KB Home responded:
Congratulations on your new home, Lynncquiua! Gina, Debra, Amber, Caesar, and the entire team are glad to hear that you're so happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Benton R.
  • Verified HomeBuyer
  • March 28, 2023
  • Arvada, CO

Great process and would suggest anyone use KB

KB Home responded:
Thank you so much for sharing your great KB Home experience with us, Benton! We're so happy to hear that you had a great home-buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The supervisor (Tom)

  • John E.
  • Verified HomeBuyer
  • March 28, 2023
  • Richmond, TX

is quite a great person to work with, he updated us at every moment whenever there's a change or improvements done on the structure, was able to accommodate requests for improvement within specifications

KB Home responded:
Thanks so much for sharing these kind words with Tom and the rest of the team here at KB Home, John!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb home means quality home

  • Rajinder K.
  • Verified HomeBuyer
  • March 28, 2023
  • Sacramento, CA

It was an amazing experience. Team was very helpful and knowledgeable. It was completely stress free process.

KB Home responded:
We're so happy to hear that you had an amazing experience with us, Rajinder! Our team was thrilled to help you throughout your journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Sarabjit S.
  • Verified HomeBuyer
  • March 28, 2023
  • Roseville, CA

Agents are great and make the experience very pleasant.

KB Home responded:
Thanks so much for sharing your pleasant experience with us, Sarabjit! We're glad to know that you enjoyed your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Home Building

  • Cody M.
  • Verified HomeBuyer
  • March 28, 2023
  • San Antonio, TX

The process of construction and purchasing the home all through KB was very easy. They always kept me up to data about the weekly progress on the house and was always there to show me around when I wanted to see the progress. KB did an amazing job on my home, and I would definitely do it again.

KB Home responded:
Congratulations on your new home, Cody! We're so glad to hear that you are so happy with your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall great experience

  • Gilbert M.
  • Verified HomeBuyer
  • March 28, 2023
  • Davenport, FL

My experience overall was great with a few hiccups here and there. John, Camille,Joe and Glauciene are a pleasure to deal with.

KB Home responded:
Thanks for sharing your positive experience with KB Home, Gilbert! John, Camille, Joe, Glaucine, and our entire team are thrilled to hear that you enjoyed working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr

  • Narendra K.
  • Verified HomeBuyer
  • March 25, 2023
  • Stockton, CA

Everything went smoothly as planned

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team, Narendra!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great experience!!

  • Arturo V.
  • Verified HomeBuyer
  • March 24, 2023
  • Cibolo, TX

KB home goes above and beyond to take care of you great service and design studio is amazing! greatly recommend KB to take care of your Family home.

KB Home responded:
Thank you so much for taking the time to share your KB Home experience with the team, Arturo! We're so glad to hear that you had a great time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Peaceful friendly and quite community

  • Oliver C.
  • Verified HomeBuyer
  • March 23, 2023
  • Stockton, CA

A great place gated communitr, nice neighborhood, quite and peacefull. A great place to live Specially if you have kids to build a new life and of course a retirement home. What else I can say is stopby and take a look how you feel.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team, Oliver! We appreciate your kind words.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy process

  • Simone H.
  • Verified HomeBuyer
  • March 23, 2023
  • Jacksonville, FL

I am a first time homebuyer and this process was fairly easy compared to other experiences I’ve heard of. The only thing I wish would have been done differently was information provided regarding changes in rates and full disclosure of how to lock in your rate early on. It took a full year for completion. Our construction manager Joe was very helpful through the build process and especially after closing. Any issues or concerns were addressed in a timely manner. He could use some help given there’s a lot of requests and he supervises the entire subdivision. Overall I would recommend to others

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very satisfied 1st time home buyer

  • Erwin S.
  • Verified HomeBuyer
  • March 23, 2023
  • Chino, CA

Buying a house is very stressful specially as a 1st time home buyer. I did a lot of research and ask alot of advice from family and friends and still I’m not confident in getting a house because I feel I’m not completely equipped with knowledge of owning one until I met Lorraine M. (KB agent) which help us and introduced us to Diamond D.( Loan Officer of KB) who help us in every step of the way. She showed us different ways to get our 1st house and what will work best for us and because of this I confidently made an informed decision on owning my first house. She is very knowledgeable, ...

KB Home responded:
Congratulations on your first home, Erwin! Lorraine, Diamond, Luis, and the rest of our team are so excited to hear that you had a positive experience working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall

  • Felix M.
  • Verified HomeBuyer
  • March 23, 2023
  • Georgetown, TX

I’m going to be honest I was going to be the worst experience ever buying a house but KB stepped up and made it a great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic

  • Gregory S.
  • Verified HomeBuyer
  • March 21, 2023
  • San Antonio, TX

Great Home buying experience with KB. From Eric who took time to show me various homes and keep updated on a weekly basis to Arturo who facilitated the loan process and ensured the closing was smooth to David who kept me informed as to how to take care of my new home as well as check on a regular basis to ensure that all was going well and respond promptly to any concerns that arose, I can’t but to say my experience was and is still fantastic. KB do not just sell you a home. They stay with you during and after the home buying process.

KB Home responded:
We're so thrilled to hear that you had a great home-buying experience with KB Home, Gregory! Eric, David, and the rest of our team were honored to work with your throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mrs

  • Shiny J.
  • Verified HomeBuyer
  • March 21, 2023
  • Fresno, TX

Very good experience in kb homes Thanks

KB Home responded:
Thanks so much for sharing your positive KB Home experience with our team, Shiny! We're happy to hear that you had such a great time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Team support in all areas

  • Maria S.
  • Verified HomeBuyer
  • March 21, 2023
  • San Antonio, TX

I am a first time new home buyer. The process was made easier being in a team and following the guide lines provided by KB Homes. Everyone in the team is very friendly and helpful. Weekly followup and pictures kept the whole team informed. I appreciate all the support my team gave me during the process.

KB Home responded:
Congratulations on your first home, Maria! We're thrilled to hear that you had so much support from our KB Home team throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Cool experience

  • Wai Yung Jeff C.
  • Verified HomeBuyer
  • March 21, 2023
  • Las Vegas, NV

it was a nice buying experience and the staff are really nice

KB Home responded:
Congratulations on your home, Wai! Thank you for sharing your positive experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ranging from compliments to complaints, all 10021 reviews about KB Home are provided by verified homeowners that recently completed construction and moved into their new home.