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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10021 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10021 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Chemuis

  • Jose T.
  • Verified HomeBuyer
  • January 24, 2023
  • Sanford, FL

Excelente el trato con todo el personal de KBH Gracias

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our construction managers did a great job helping us through the process.

  • Brian S.
  • Verified HomeBuyer
  • January 24, 2023
  • San Antonio, TX

Had a great experience. Everyone was accommodating and proactive at ensuring our experience was enjoyable.

KB Home responded:
Thank you so much for taking the time to share your enjoyable experience with us, Brian! We're glad to hear that you had a great time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent service

  • Edmundo S.
  • Verified HomeBuyer
  • January 24, 2023
  • Chino, CA

Very good experience with sales people

KB Home responded:
We're so glad to hear that you had a good experience with the team here at KB Home, Edmundo!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Gavin

  • Edward F.
  • Verified HomeBuyer
  • January 24, 2023
  • Durham, NC

Gavin has been fantastic to work with. The quality of the home is excellent and the few issues we had were dealt with very promptly.

KB Home responded:
We're glad to hear that you're happy with your new home, Edward! Thank you so much for sharing these kind words for Gavin and the rest of the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner of new KB home.

  • Michael K.
  • Verified HomeBuyer
  • January 24, 2023
  • Citrus Heights, CA

Great experience! Love our new home!

KB Home responded:
We're thrilled to hear that you love your new home, Michael! Thanks for taking the time to share your great experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall great working with KB

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2023
  • Georgetown, TX

Overall great working with KB

KB Home responded:
Thank you for taking the time to share your KB Home experience with us, we're thrilled to hear that you had a great time working with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy

  • Mayree T.
  • Verified HomeBuyer
  • January 24, 2023
  • Spring Valley, CA

We are so happy that we found out this Kb home community @ spring Valley. 1st time buyers home and finally we just move in Last Dec 5 .KB homes staff are all there for the whole process from the beginning they are ready to answer all our questions and concerns if theres any needs to update..We pleased and Happy on our Home Sweet Home ..

KB Home responded:
Congratulations on your first-time home-buying journey, Mayree! We're thrilled to hear that you're happy with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

can’t go wrong with KB

  • Anthony D.
  • Verified HomeBuyer
  • January 24, 2023
  • Avondale, AZ

Awesome sales team who guided every step of the way. Loan team also checked in every two weeks if anything was needed. Great experience and would recommend

KB Home responded:
Thanks so much for sharing your great experience with us, Anthony! Our entire team is grateful for you for sharing your kind words!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Long wait

  • Daniel O.
  • Verified HomeBuyer
  • January 24, 2023
  • Menifee, CA

Long experience but it was smooth

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Martijn K.
  • Verified HomeBuyer
  • January 23, 2023
  • San Jose, CA

Given that I am not American the KB team helped me with understanding everything and all the do's and don'ts. Very easy and smooth and I would recommend this experience to anyone,

KB Home responded:
Thanks so much for sharing your experience with our team, Martijn! We're glad to hear that you're happy with your time working with KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience Overall

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2023
  • Jacksonville, FL

As a whole I had a great great experience buying with KB. The process was clearly laid out up front. Rodregus was attentive as we moved along and he went above and beyond at several points. There were some hiccups with the translation from Design Center selections to final build. Stacy handled build issues with a great attitude and they were addressed promptly.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with us! Rodregus, Stacy, and our entire team are glad to hear that you had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Terry

  • Terry B.
  • Verified HomeBuyer
  • January 22, 2023
  • Coolidge, AZ

Okay I have to say I Love my Loan Originator I cannot begin to explain how she helped change my life I met her because the first Loan Originator I was working with wasn't trying to service my needs with purchasing a KB Home he was more concerned about me signing not concerns about me not trying to spend more than can Afford or pay a month for my mortgage monthly .when first Speaking with Second Originator she apologize for the first Loan Originator and said I'm here now how I assist you she listen to my concerns about not purchasing more than I can afford and how much wanted to pay for a ...

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience, Terry! We're so thrilled to hear that you had such an outstanding experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Enjoyable

  • John G.
  • Verified HomeBuyer
  • January 22, 2023
  • Citrus Heights, CA

Overall great experience in buying a home

KB Home responded:
We're glad to hear that you had a great home-buying experience with the team here at KB Home, John!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything went smooth, thanks !

  • Ricardo C.
  • Verified HomeBuyer
  • January 21, 2023
  • Aurora, CO

Everything’s good, happy w the purchase

KB Home responded:
We love to hear that you're happy with your new home, Ricardo! Thanks for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Bandon S.
  • Verified HomeBuyer
  • January 20, 2023
  • Stockton, CA

I love the team you have here at olive grove.

KB Home responded:
We're thrilled to hear that you had a positive experience with our KB Home team, Bandon!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience.

  • Semegn M.
  • Verified HomeBuyer
  • January 19, 2023
  • Elk Grove, CA

Great experience specially with the marketing person Harvey and Loan department Marcus. Very helpfull answer my question any time. Work with me on my convenience time which is I was full time Employed and when I call them even thier off days and evening early morning any time answer phone calls. House design department assist and explained all the product I want. I am so great full that I worked with KB. Happy for my house.

KB Home responded:
We're grateful that you chose KB Home for your home-buying journey, Semegn! Thank you for sharing these kind words with Harvey, Marcus, and our entire team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Cynthia R.
  • Verified HomeBuyer
  • January 19, 2023
  • San Antonio, TX

My first time home-buying experience with KB homes was an awesome experience the entire process, from initial purchase to final move-in was a great!!!

KB Home responded:
We're glad to hear that our team was able to provide such a positive first-time home-buying experience for you, Cynthia!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home with great follow-up for issues

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2023
  • Manteca, CA

The home is beautiful & comfortable. Any issues that arose after moving in, Elaina & the team have done a great job responding. They respond quickly while keeping us in the loop & have been friendly & professional.

KB Home responded:
We're thrilled to hear that you love your new home! Thank you so much for taking the time to share your positive feedback with Elaina and the rest of the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Aislinn S.
  • Verified HomeBuyer
  • January 19, 2023
  • Jarrell, TX

Everyone that helped was amazing, Oscar, Robin, and Scott did a great job!

KB Home responded:
We're thrilled to hear that you had an amazing experience, Aislinn! Oscar, Robin, Scott, and the rest of our team were honored to work with out.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall, a really good experience!

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2023
  • Willow Spring, NC

There are always bumps along the path to building a home. We've had our number of bumps, but KB Homes has done their best to meet our needs and take care of any problems we've had. It's not always the fastest turn around, but that's understandable considering how many homes there are and the time of year we bought our home. Just make sure you let them know if any problems and keep clear communication and they'll take care of you ;)

KB Home responded:
We're glad to hear that you had a positive overall experience working with the team here at KB Home! Thank you for taking the time to share your thoughts with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer experience is good . Reps are available to listen and address any issue immediately

  • Dhinakaran N.
  • Verified HomeBuyer
  • January 19, 2023
  • Riverside, CA

Home buying process was smooth and received frequent updates on the construction

KB Home responded:
We're excited to hear that your home-buying journey was smooth, Dhinakaran! Thank you for sahring your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

very good experience with Kelly

  • Clifford B.
  • Verified HomeBuyer
  • January 18, 2023
  • Lathrop, CA

It was constructed in a timely manner and it a nice place to live.

KB Home responded:
Thank you for sharing these kind words with Kelly and the rest of the team here at KB Home, Clifford! We're glad to hear that you love your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

builder's team very helpful and responsive

  • Michael W.
  • Verified HomeBuyer
  • January 18, 2023
  • Citrus Heights, CA

builder's team kept us informed and responded promptly to our requests

KB Home responded:
We're glad to hear that our team was able to keep you informed throughout your journey, Michael! Thank you for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pretty Good Overall Experience from Start to Finish

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2023
  • Citrus Heights, CA

I was pretty satisfied with the friendliness and responsiveness I received from all departments from the beginning.

KB Home responded:
We're glad to hear that you have been happy with your experience with the entire KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home owner

  • Willie Y.
  • Verified HomeBuyer
  • January 17, 2023
  • Las Vegas, NV

KD Home did a great services !

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with us, Willie!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ranging from compliments to complaints, all 10021 reviews about KB Home are provided by verified homeowners that recently completed construction and moved into their new home.