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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10021 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10021 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Rosendo

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2023
  • Victorville, CA

Good good good good good

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home satisfaction survey

  • Robert B.
  • Verified HomeBuyer
  • January 14, 2023
  • Longmont, CO

Good communication skills along with a great knowledgeable sales staff and construction supervisors.

KB Home responded:
We're glad to hear that you had a positive experience working with the entire team here at KB Home, Robert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience With KB Home

  • Blake H.
  • Verified HomeBuyer
  • January 13, 2023
  • Lincoln, CA

I would recommend KB home to any buyers looking to purchase a new home. John with sales is one of the best new home's agents in the business. Kb home warranty does a great job taking care of customers after closing and truly goes above and beyond, Chad has helped us out tremendously. Keep up the good work. Please note I used an outside lender for my transaction.

KB Home responded:
Thank you for sharing your KB Home experience with us, Blake! John, Chad, and the rest of our team are glad to hear that they were able to help you so much.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome!

  • Bernadette G.
  • Verified HomeBuyer
  • January 13, 2023
  • Lake Elsinore, CA

Lizette and Travis have been and continue to be most supportive and informative. They are always available and respond immediately! Thank you Travis snd Lizette!

KB Home responded:
Thanks for taking the time to share your journey with us, Bernadette! Lizette, Travis, and the rest of our team are glad to hear that you had an enjoyable time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2023
  • Buena Park, CA

Nice home and nice service

KB Home responded:
We're glad to hear that you're enjoying your home and had a positive experience with KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding Customer Service

  • Ramon A.
  • Verified HomeBuyer
  • January 12, 2023
  • San Antonio, TX

Minnie was very helpful to us and provided outstanding service to us. She wouldn't hesitate to reach out or answer any questions that we had.

KB Home responded:
Thanks for taking the time to share your positive KB Home experience with us, Ramon! We're glad that Minnie and the rest of the team here were able to provide such outstanding service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great team! Great experience!

  • Michelle J.
  • Verified HomeBuyer
  • January 11, 2023
  • Santa Clarita, CA

I can't stress enough how happy I am with my experience. The team from Betsy, to Andrew, to Christian to Jose were all super helpful. 2 months after the close of my escrow they continue to check up on me, amazing customer service.

KB Home responded:
Thank you so much for sharing these kind words, Michelle! We're thrilled to hear that Betsy, Andrew, Christian, Jose, and the rest of our team were able to provide such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lots of support

  • Brett D.
  • Verified HomeBuyer
  • January 11, 2023
  • Inglewood, CA

Larry was very helpful and gave us lots of information as we got started and George has been super helpful as we get settled in.

KB Home responded:
We're glad to hear that Larry, George, and the rest of our team were able to provide an enjoyable experience for you, Brett!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Buyer

  • Stephen O.
  • Verified HomeBuyer
  • January 11, 2023
  • Maricopa, AZ

Overall a great home buying experience from start to finish.

KB Home responded:
We're thrilled to hear that you had a great experience with our team, Stephen! Thanks so much for sharing these kind words with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome service and helpful staff

  • Jesus P.
  • Verified HomeBuyer
  • January 11, 2023
  • Menifee, CA

Helpful and knowledgeable sales representatives, loan officers, and construction crews. Extremely polite, friendly and willing to go the extra mile.

KB Home responded:
We're thrilled to hear that you had such a positive experience, Jesus! Thank you for taking the time to share your experience with our entire team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Building with KB Home is building with family

  • Janis R.
  • Verified HomeBuyer
  • January 11, 2023
  • Magnolia, TX

Purchasing my first home with KB Home was an excellent idea and one that I am so glad I made. My parents have had 5 homes built from the ground up and my brother and his wife have had 2 homes built, but they have said numerous times that their experiences were nothing like mine with KB Home. The biggest difference was the communication I had with the team of individuals working for KB Home and assisting me throughout the process. Jackie, Paul, Desiree, Jake, Victoria, and Shelbi were so helpful and consistent in communicating with me weekly. If questions arose, I could easily text or email ...

KB Home responded:
Welcome to the KB Home family, Janis! Our entire team is thrilled to hear that you enjoyed your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing service

  • Evelyn S.
  • Verified HomeBuyer
  • January 11, 2023
  • Katy, TX

Everyone in my team from Greg in sales, Phillip and Nathan (project managers) and Annie at the design studio were wonderful! They were always willing to answer questions and walk us through every facet of the process.

KB Home responded:
Thank you for taking the time to share your KB Home experience with us, Evelyn! Greg, Phillip, Nathan, Annie, and the rest of our team are thrilled to hear that you're happy with your home-buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Constance I.
  • Verified HomeBuyer
  • January 11, 2023
  • Maricopa, AZ

Great experience so far!!

KB Home responded:
We're glad that you're enjoying your KB Home experience so far, Constance! Thank you for taking the time to share your kind words with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KBHome

  • Cecile C.
  • Verified HomeBuyer
  • January 11, 2023
  • Las Vegas, NV

KB Home builder has done a greqt job.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us, Cecile!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent workmanship and promptness in addressing questions

  • Gloria S.
  • Verified HomeBuyer
  • January 11, 2023
  • San Antonio, TX

Overall experience with KB was excellent!

KB Home responded:
We're thrilled to hear that you're happy with the workmanship of your home and experience working with our team, Gloria!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Second KB Home

  • Brian P.
  • Verified HomeBuyer
  • January 11, 2023
  • Jacksonville, FL

Rodregus was a terrific part of our purchasing experience. He went above and beyond to ensure my family was able to purchase and move in to our second KB home parallel to the sale of our first KB home. Stacy was a wonderful superintendent to work with. She kept my family and I regularly updated with photos and texts of the progress of our home. She was excellent with addressing issues and questions we had quickly.

KB Home responded:
We appreciate you sharing these kind words for Rodregus and Stacy, Brian! We're thrilled to hear that you're happy with your second KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highly Recommended

  • Erik M.
  • Verified HomeBuyer
  • January 11, 2023
  • Inglewood, CA

I had the best home buying experience with KB. Vanessa the sales rep, David in design, Larry the supervisor and Jerry his right hand were all incredibly professional, knowledgeable and helpful throughout. I’d buy with KB again and recommend them highly to my friends and family. Thank you so much for making my dream come true!

KB Home responded:
We're thrilled to hear that you had a fantastic home-buying experience, Erik! Our entire team was thrilled to help you find your dream home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Positive over all

  • Selamawit S.
  • Verified HomeBuyer
  • January 11, 2023
  • Aurora, CO

Positive over all. Some finish ups (spots of paints on the laminate floors, doors were a little sub-standard). However, everything else is great. Cody, the sales person, goes above and beyond to answer all my questions in a timely manner! Both Erik's were great - when completing the walk throughs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice houses

  • Bradley S.
  • Verified HomeBuyer
  • January 11, 2023
  • Converse, TX

Nice houses in a nice neighborhood

KB Home responded:
We're glad to hear that you appreciate our homes, Bradley! Thank you for sharing these kind words.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Responsive and professional

  • Robert R.
  • Verified HomeBuyer
  • January 10, 2023
  • Sahuarita, AZ

We want to thank the KB homes team in sahuarita Az. We appreciate the responsiveness and the professionalism that they have to offer

KB Home responded:
Thank you for taking the time to share your positive experience with us, Robert! We're glad that you appreciate our team's responsiveness and professionalism.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very easy

  • John B.
  • Verified HomeBuyer
  • January 10, 2023
  • North Las Vegas, NV

It was easy for a first time buyer

KB Home responded:
We're glad to hear that you had an easy home-buying journey, John! Thank you for choosing KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Christopher C.
  • Verified HomeBuyer
  • January 10, 2023
  • Jacksonville, FL

I highly recommend KB Homes. Our team did a wonderful job. We couldn't be happier with how they responded to questions and explained what was happening at each point in the process.

KB Home responded:
Thank you so much for sharing these kind words, Christopher! We're thrilled to hear that you're happy with your KB Home home-buying journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

In the building industry today i believe KB Homes is working hard to produce a great quality home for the price it offers.

  • Linda R.
  • Verified HomeBuyer
  • January 10, 2023
  • Rolesville, NC

Overall with all of the delays in constructing my home. Their was always an open communication with me.

KB Home responded:
Thank you for sharing your experience with us, Linda! We're glad to hear that you're happy with your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Todd and John are excellent

  • Virgilette J.
  • Verified HomeBuyer
  • January 09, 2023
  • Davenport, FL

It was a great experience to purchase at KB home.

KB Home responded:
Thank you for sharing these kind words with Todd, John, and the rest of our team, Virgillette! We're excited to hear that you had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience buying a KB Home

  • Micah S.
  • Verified HomeBuyer
  • January 08, 2023
  • Gilroy, CA

I had a great experience getting help fixing any issues I had. The quality of work is great as well. Really happy with my purchase through KB Homes.

KB Home responded:
Thank you for taking the time to share your great experience with KB Home, Micah! We're thrilled to hear that you're happy with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ranging from compliments to complaints, all 10021 reviews about KB Home are provided by verified homeowners that recently completed construction and moved into their new home.