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KB Home Reviews in Dallas, TX

What Dallas Homeowners Have to Say About KB Home.

Read all 121 verified reviews from homeowners that built a new home with KB Home in the Dallas area. Dallas homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Dallas Area

121 Reviews in Dallas Area

Ratings by Category

Overall 4.3

Quality 4.2

Trustworthiness 4.3

Value 4.3

Responsiveness 4.4

KB Home in Dallas Area

View Homes

Customer Reviews

Great experience

  • Edward R.
  • Verified HomeBuyer
  • September 18, 2024
  • Princeton, TX

I really enjoyed this process. Perfect timing, great customer service. Knowledgeable and caring. I recommend this builder to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loan Officer, Supervisor, Construction

  • Joanne T.
  • Verified HomeBuyer
  • July 20, 2024
  • Aubrey, TX

The KB Home team from the office personnel showing homes in the subdivision to the Loan personnel were available to answer any questions I had. The application and approval of my mortgage process went very smoothly and expeditiously. I was able to get into home to look over the home during the process to find out if there were things I desired in the home. I would say that the quality of the home was acceptable based on the price point. Any concerns that I brought to the Supervisor were addressed and corrected pretty quickly. OverallvKB Builders expressed a willingness to please their ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Owner

  • Ernesto P.
  • Verified HomeBuyer
  • July 04, 2024
  • Aubrey, TX

This is my first new build and the whole KB team made the process great. They guided me through every step of the build from the loan to the design center and the after move in, their customer service had been great. Being paired with Glen as my point of contact really has brought me and my family peace of mind. This is a great community and I love our new home.

KB Home responded:
Congratulations on your new home, Ernesto! We're glad to hear that our team was able to provide such a rewarding experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Work manage

  • Edwin M.
  • Verified HomeBuyer
  • June 13, 2024
  • Aubrey, TX

During our walk through the house we observed some short comings due to some things that may have been overlooked,but as we pointed them out to Samuel he quickly motioned to fix it. As I mentioned,Samuel never failed us ,he and his team worked hard and resolved our issues. I thank him and his team for an excellent job well done.

KB Home responded:
Thanks so much for taking the time to share these kind words with Samuel and the rest of the team here at KB Home, Edwin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Shiva Kumar N.
  • Verified HomeBuyer
  • June 05, 2024
  • Aubrey, TX

Good work for KB homes.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Shiva!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Mi Sook H.
  • Verified HomeBuyer
  • April 15, 2024
  • Aubrey, TX

I love my new house and my neighorhood

KB Home responded:
We're thrilled to hear that you love your beautiful new home, Mi!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Thomas F.
  • Verified HomeBuyer
  • April 09, 2024
  • Aubrey, TX

I just want to thank Demetrius and Dan for their incredible after-the-sale support. We are very pleased with our new home and appreciate Demetrius and Dan for all of their help. A great home-buying experience!

KB Home responded:
We appreciate you sharing these kind words with Demetrius, Dan, and the rest of the team here at KB Home, Thomas!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Construction Manager

  • Hal D.
  • Verified HomeBuyer
  • March 26, 2024
  • Aubrey, TX

We have nothing but positive comments! The responsiveness and support from Glenn and team have been outstanding. Every question, every issue/concern have been taken care of in a very timely manner. I would recommend KB homes here in Texas to anyone of our friends or family who relocate like we did!

KB Home responded:
Thank you so much for taking the time to share your kind words with the entire team here at KB Home, Hal!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Dream Home Experience

  • Jose A.
  • Verified HomeBuyer
  • December 06, 2023
  • Aubrey, TX

I recently purchased my new home, and the entire process was nothing short of fantastic. From the initial viewing to the final paperwork, the experience has been smooth and memorable. 1. Buying Process: The buying process was remarkably straightforward. The real estate agent was knowledgeable, communicative, and made sure I understood each step. Any concerns or questions I had were promptly addressed, creating a sense of confidence throughout. 2. Property Condition: One of the standout aspects is the impeccable condition of the property. The attention to detail in both the interior ...

KB Home responded:
Wow, thank you so much for taking the time to share your positive KB Home experience with our team, Jose! We're thrilled to hear that you enjoyed your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Well done. Very pleased with the house

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2023
  • Aubrey, TX

Well Done. Very pleased with the house and quality of service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Made home buying easier

  • Sarma K.
  • Verified HomeBuyer
  • April 04, 2023
  • Prosper, TX

Sales staff and home builder are highly professional and very quick about n responses and attending to issues

KB Home responded:
We're thrilled to hear that you had a positive experience working with our team, Sarma! We're happy to know that we were able to make your home-buying journey easier.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall Satisfied and Happy

  • Ashish B.
  • Verified HomeBuyer
  • January 30, 2023
  • Prosper, TX

House was built per expectations and value for money was indeed great.

KB Home responded:
We're thrilled to hear that you're happy with your new home, Ashish! Thanks so much for sharing with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good experience

  • Sherron T.
  • Verified HomeBuyer
  • October 18, 2022
  • Aubrey, TX

Jb homes offered me the best overall deal and the people involved in my purchasing experience were very helpful and friendly. My experience with KBhomes was quite positive. I would highly recommend kbhomes to anyone who is trying to be a home owner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

When I bring an issue up with the builder he is quick to get on top of the issue. I moved in at the end of March and brought up that some of the grass was brown and he is working on getting the dead grass replaced.

  • Cassandra M.
  • Verified HomeBuyer
  • May 18, 2022
  • Aubrey, TX

Everyone experience will be different

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The weekly calls/emails to keep me informed on everything pertaining

  • Nicole P.
  • Verified HomeBuyer
  • May 11, 2022
  • Aubrey, TX

The weekly calls/emails to keep me informed on everything pertaining to the house over all good experience Demetrius and Glen helped also and the loan officer stayed in contact helping make sure everything was going as planned

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - This is my first home buying experience.

  • Srinivasa K.
  • Verified HomeBuyer
  • April 27, 2022
  • Frisco, TX

This is my first home buying experience. I see that Sales, Design center and Construction managers works as a team to ensure quality home construction. I am so happy with overall experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best part was Construction Manager Cody and Sales -Nancy

  • Akshay B.
  • Verified HomeBuyer
  • April 19, 2022
  • Prosper, TX

Construction Manager - Cody and Sales Manager - Nancy helped a lot and were more than professional, to support as and when required. A Big Thank You to KB Team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The communication with Cody was excellent

  • Adrian L.
  • Verified HomeBuyer
  • December 22, 2021
  • Prosper, TX

We were able to take delivery of our home right on time their were some delays due to shortages but Cody and Nancy went above to ensure Our Customer satisfaction we are beyond happy with our home and Community

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Smooth Process with KB end to end.

  • Nagarjuna M.
  • Verified HomeBuyer
  • December 14, 2021
  • Allen, TX

Smooth Process with KB end to end.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience and very happy with my home!

  • Varuna P.
  • Verified HomeBuyer
  • October 26, 2021
  • Frisco, TX

Great experience and very happy with my home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Home is amazing!

  • Harish V.
  • Verified HomeBuyer
  • September 14, 2021
  • Prosper, TX

KB Home is amazing! From the start to end, it was a great experience. Very good builder from Sales till Warranty Support. I highly recommend KB Home. As a first home buyer, KB Home will be always in my heart.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very professional and affordable price

  • Jayakumar K.
  • Verified HomeBuyer
  • August 31, 2021
  • Allen, TX

Very professional and affordable price

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It has been such a pleasure working with KB Homes.

  • Ragav R.
  • Verified HomeBuyer
  • August 24, 2021
  • Frisco, TX

It has been such a pleasure working with KB Homes. To be able to build a home and deliver on the preferred date of choice in his housing market which has considerable supply chains delays was a huge achievement from the team. Special note of thanks to Tadeo and Brent for doing a wonderful job. Highly recommend them!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall

  • Olumayowa T.
  • Verified HomeBuyer
  • August 19, 2021
  • Allen, TX

Great home buying experience overall

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Person

  • Pankaj J.
  • Verified HomeBuyer
  • August 12, 2021
  • Frisco, TX

This was my first home buying experience and i cant thank enough KB home on making this a memorable journey. Specially Larry Master is a amazing person to work with over the last 10 months.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5