Lennar Reviews in Denver, CO

Several items were addressed prior to closing and almost none of them were addressed until closing day. A few of the larger items are still left open and un fixed or in a worse condition/state. There is a major lack of quality control over the trades. Subfloor was not prepped before pad and carpet. You can feel drywall mud through the carpet. There was a 6" hole in the subfloor, carpet guy carpeted right over it. We found it by nearly stepping through the carpet. We've been in the house 6 weeks and cannot shower in our master bath because a tile repair needed to be made. So far the glass and tile have been removed and a 2x4 trimmed back...that's it. There are wall corners that are nowhere near 90 degree angles and areas of carpet that need to be replaced (carpet is still pulled up in areas). The warranty person (Jacob) at closing was reluctant to have repairs made. He literally said it's his job to "push back." The current warranty person (Vanessa) cannot mutli task and has no call no showed, not returned calls, not seen repairs to completion. We would never recommend Lennar and quite honestly cannot wait to sell my new home to purchase with another builder. ... More

Lacking the attention to detail I would expect from a production builder. Several of their trades don't use a level so many finish things are crooked, wall and bath tiles are not aligned and flat, interior paint quality is poor, the trim paint includes excessive construction debris trapped in the paint surfaces, and the perimeter edges of the upgraded floor were covered with paint overspray. At this jobsite, the trades routinely drank beer at the end of the day and left empty beer cans in the yard and in the house. Based on the quality issues observed, maybe they started drinking at lunch.

Since moving in there has been one issue after another with our home, as well as the surrounding neighbors. (and I'm talking about some BIG health and safety hazard issues). We have had people constantly in our home fixing issues since we moved in which has been frustrating. Many of the fixed items have been done very sloppy. Some of the issues we were told weren't under warranty, so we are already having to pay hundreds of dollars out of pocket for the extremely fast and sloppy work that is done with building these homes so quickly. Lennar uses the cheapest possible materials and the furnace installed isn't even suffice to heat half of our small home and so we can't use certain rooms when it's cold outside (and in Colorado it's cold for at least half of the year). More options would have also been appreciated with the home buying process as well, such as something as basic as a few different paint color options, or the option to have a bathtub. I am stuck with a yellow paint with modern style picks and it clashes. That is not a huge deal as I can repaint down the line but it would have been nice to have that option to avoid yet another cost. ... More

I would never recommend a Lennar home. We had to buy from them because we wanted to be in the neighborhood where they were the only builder. Within one week of closing, shingles were blowing off the roof and within 3 weeks we were catching buckets of water from the leaks in the roof/ bathroom vents. I could go on for a long time but hopefully you get the idea. They are responsive to issues because thats how they manage their business, by never doing things right the first time.

It is clear that the point was to complete our house as soon as possible and cut corners. We were given the run around on everything and all involved Lennar employees were more interested in other things than helping us. It takes forever for things under warranty to get replaced and have someone come out to do so. Th Customer Warranty Rep said multiple times "thats all you can do" on things link the staining of the railing, the crappy wood used for our front step, and pretty much everything else. Also, the contractors they used are not very good and they do not care and stonewall to avoid fixing things. ... More

4 months in new home and things are falling apart already. Cheap products were used.

Lennar is supposed to replace my driveway since it was in horrible condition when I bought it. They have no problem pouring driveways for the new houses across the street but have yet to give me a date when my driveway will be fixed.

Very low quality of workmanship, low quality of material everywhere.

Timelines are not met properly, they are just building in a hurry which decreases the quality After move-in issues are not fixed on time and responses are not proper. The promise was made to install full house blinds verbally but now the salesperson who told me is not with Lennar and now they are saying he is not with Lennar and there is nothing in writing, however, my couple of friends/neighbors brought it up and got full house blinds installed. It's not fair to treat one customer differently than other. Tickets opened regarding home repairs, once moved are moving very very slowly. I still have pending work for my 1st ticket. ... More

I'm gonna be honest I love our home! It's a great location and something my wife and I are proud of! However the issues we need fixed still haven't been resolved. We had a call with the customer care person and she sent all the issues to the rep so he can schedule the trades to come in. We haven't heard anything from them. Responsiveness is severely lacking at willow bend. It seems like they are more interested in seeing how many they can get done this week and forgetting about their clients who have already purchased the property. Being told put it on the 30 day and then to hear nothing from them is disrespectful. We take pride in our home however that is not the same from Lennar. Its clear the priority is to finish rather than the quality of work. We are still missing things from closing but it's ok because Delano has it. I think we were told that 10 times since we purchase the property 2 months ago ... More

Would not recommend to others

Confusion about close dates resulted in lost $$, lost items, lost sanity and lost time. Would not recommend to people we like.

Over promise and under deliver. Poor response to issues.

Moved in 6-11-20 finding water on basement floor. This issue has yet to be resolved on 10-13-20. Numerous issues continue to manifest themselves.

Tom, New Home Consultant, was always communicated and was extremely helpful throughout the process. We raised issues during the build about things that were concerns to us, when we received the house the issues were not addressed/fixed. We now live in a house that the garage door opener does not work, the floor in the master bedroom has a creaking sound that can be heard downstairs and outside the room, a tube we cannot put our wires in for our tv because of the sharp turn and no rope installed for us, one stair on the basement stairs that is different material then the rest of the stairs, our dryer vent on the roof of the house was glued shut resulting in errors on our dryer, paint was left all over our countertops and on the surface of the cabinet doors, the list goes on... The house is also not well built, you can hear people walking upstairs when you're downstairs, you can hear tv's when doors are shut and the volume is low, the washer and dryer cannot be used when you're sleeping because it is so loud in the master bedroom and other bedrooms surrounding it. I am highly disappointed that Lennar removed numerous things out of the house to reduce their costs, leaving many things looking unfinished. Financing through Lennar, with Tyler and Maria, was a nightmare. No one would return calls or phone calls until they needed something. I would never recommend going through their financing department if you were able to get the same rates somewhere else. It is not worth the stress. Our homebuyer concierge, Jenni, was great and always on top of things. She provided any information that was asked and went beyond. The Construction Manager, Isaac, attempted to resolve some issues. Some seemed rushed or completed just enough. He is very nice and tries to be helpful. I believe the bare minimum work that was provided was not his fault but the fault of Lennar, saying they wouldn't fix things or over working him. The house is beautiful on the outside and at the surface but so many things were just put together to look nice not to last. David, Warranty, was rude and disrespectful. He discredited and down graded 75% of the concerns we had about the house. David was so bad, we had to request another Warranty representative to help. ... More

The genex suite keeps tripping breakers. Substituted wooden drawers with plastic. Keep trying to get them replaced. Fireplace was not even connected properly. Still waiting.

The quality of materials and workmanship is not that good. The construction was mostly rushed to finish up in the last 2 weeks with lot of open issues. 2 months after closing, we are still chasing the warranty team to help fix items that were open during closing. Compared with other builders (like Richmond or Toll Brothers), quality of home and service is inferior.

Be prepared to move into a house that has not been cleaned and is missing things like window screens, screen doors, garage doors, garage door openers, alarm system, smart home system, etc. Workmanship is very poor and most everyone has paint over-sprays everywhere with many things that need to be fixed. Warranty repairs are extremely slow, communication poor and repairs very sloppy - the company discounts any concerns and typically respond with reasons the home owner doesn't really have a problem

The financing expirence was horrible, the walk through is a joke get the builder to fix issues is like pulling teeth and once you move-in good luck getting them to finish what they promised is a nightmare. They ensure quality and explain that is what you are paying for and it has all been a complete mess

I have had several issues with the home that have made me unhappy with the experience. All the breakers in the kitchen blew right away and had to be replaced. Told quality of breakers not good. Also major gaps in garage door that they want a two visit process for. Make it easy for home owners!!! Too difficult to resolve issues.

There are a lot of small problems. When I found the microwave vent was not even connected it made me wonder what other problems are here that I can’t see. There also was a water leak that took 6 weeks to repair even though it was reported immediately. Who ever installed some PVC pipe didn’t glue it correctly. We were told the water on the floor was from a pressure washer. The leak went uncorrected for 6 weeks causing mold under some carpet so it all had to be removed by a restoration company. Other problems with the quality of materials used. Seems like they will fix the issues, but they don’t seem to be in a rush nor do they seem to think the poor construction is abnormal. Disappointed. ... More

Lennar doesn't seem to care after the purchase.

Each day is a discovery of so Erving else not working correctly, having to deal with rude contractors, or experiencing an issue with trying to get resolve a repair that’s been “fixed” poorly. Also, this lot is way too close to other neighbors. When a contractor friend of mine stated, “when someone pays over half a million dollars for a home, they shouldn’t have these kinds of issues”, the response from the Lennar customer service manager, “Everyone is paying that price for these houses”. Does that mean it’s okay the workmanship is awful?

In this area, spend more money with a builder who is known to produce a more quality build. It will be worth it and a better protection of your investment.

Purchased a silver leaf, was the only one who did not get a covered patio , was told our fence was going to be finished and never gotten any responses from managers.