Lennar Reviews in Sussex, DE

The purchase process went well, however we weren’t provided an option to make changes to the preselected options.

The issues were resolved to my satisfaction , my rep was very responsive

would definitely buy it again

They are a good home builders

Overall good sales person Courtney was fantastic very helpful and very courteous. Construction manager Matt high integrity also service manager Gary is top notch They are addressing issues timely. Great team. I think the company would do better with some more help tea,s seem stretched when it comes to the construction aspect. Love the house design and neighborhood and good value for the money

Everyone was extremely nice. I was concerned about hearing traffic from my townhouse bc I don’t sleep well. I was told about the insulation and that I wouldn’t hear anything. I do hear traffic and sometimes the neighbors. It’s not too bad. I have also read on the FB group that there is a $1200 per year county building assessment that is never disclosed to us which is pretty upsetting since we apparently have the highest taxes in Sussex County. It’s a very nice community and I’m really enjoying it. So far any issues that I’ve had have been responded to quickly.

good house for the money....wish they used something other than flat paint on interior walls

Pros: Nice layouts, good standard package inclusions, nice color palette Cons: Interior door quality. Minor detail finishes. Overall: good value for the price point. Extra kudos for Matt the construction manager. Top Notch professional.

My experience was questionable. The walk through was great. Connor was fantastic and answered all the questions we asked him.

The mortgage process was smooth. We have had some issues with the home. Lennar has been responsive. I feel if the contractors did the job right from the beginning we wouldn’t of had these issues. Biggest complaint is I had a leak in my roof, not acceptable in a brand new home. Also had a nail thru my cable in the media box for the fios connection. A chip in my shower floor. Caulking was sloppy in the bathroom. A rose bush was missing. I feel the workers are rushed to get the work done.

The home is of good quality, however I think the 10 month punch-list will be long (protruding nails, settlement cracks, etc.). The home was delayed by 3 months, with no real explanation as to why. Other homes signed after ours were completed first, very aggravating. The laminate flooring is very poor quality and is easy to scratch. Overall we do love our house, but wish we had better quality in some of the workmanship and materials.

Over all this is a very well built home. It’s just the little things that I feel should have been corrected on inspection.

However, I feel like no one wanted to take responsibility for some of the issues that I was experiencing with my new home. Easily and quickly put it off on the development/management company that the house is associated with. Frustrating! I will say that I love my new home and I will work through the issues on my own which unfortunately will have to come out of my pocket because the management company believes that it is Lennar's responsibility per the warranty. I am stuck in the middle!

Overall the building experience and end result was as expected. I am a little disappointed with the landscaping, specific to sod. It is unsatisfactory. Four months later and the property behind our lot has not been beautified. The construction fencing is still up and the area has not been cleared. It is unsightly and we are unable to fully enjoy our views. We have addressed this and nothing has been done.

While I feel our overall buying experience was positive, I do feel there can always be improvement. Need to be more realistic about projected closing dates. Puts undue pressure on Project managers already facing supply chain and labor issues. Need to be more conscientious about certain installation, design and application. - Very simple fixes that get ignored. The response has been very good from the customer care. The suggestion that something is "not a warranty issue" or "a Lennar problem" are questionable in a home that's been occupied for less than 2 months.

I love my home! My husband and I love the layout and enjoy the modern features. The 'everything included' offering is a definite game-changer. I have beautiful kitchen appliances that Lennar included with the home. Lennar, however, misses it in the area of communication and responsiveness. The tile work in our home needed to be sealed. Hubby and I didn't find this out until the final walk-through at closing. At that point we would have to wait weeks before the seal job could be done. Needless to stay, the seal job was an added expense we hadn't considered. The home was supposed to include a wi-fi booster and screen for our patio door. Lennar stated these items were on back order due to supply issues. We closed on our home in August 2021. It's now late December 2021 and we haven't heard a word about the booster or screen door. My husband and I decided to finance with Lennar's in-house mortgage company. The process was honestly stress-free! I still can't believe how easy it was to finance this house. The mortgage team was nothing short of awesome! Overall, the home buying and home building with Lennar was a positive experience. They are a company I'd recommend and one I'd use again. ... More

The buying process went well and I love the home but construction discrepancies to be repaired after move in are still outstanding 4 months later

I would suggest you do not go to settlement unless all items are pending are complete. We had a heard time geting very minor things completed when we were told they will be complete on closing day! It will be nice to install bathroom door and leave space where mats can fit in. All doors are made so close to floor , you cannot use bathroom mats which is a safety hazard!

Beautiful homes, but be sure you are THOROUGH on your "Celebration" (HA!)walk-through. Once you sign on that dotted line, they are on to the next. Sure, you will get a call to be ensure nobody else goes through what you did, but they do nothing to resolve your own issues. So I'm warning others here too.

The sales person was available for questions and thru the process responsive. The project Mgr /construction Mgr. was very helpful and informative. And did the best job of keeping us informed The customer care rep does the best he can to resolve issues timely. The initial mortgage person was responsive and followed up , the person who was handling the final push was not very good, she continued to ask for info provided and right up to two days before closing

Too bad you folks are so busy trying to close sales, because it does take away from buyer attention & needs. It must be nice to pre -sell your entire inventory. It shows that You are building homes of good value!

The design of the home is great. Unfortunately the trade partners they select to build the house is poor. The subs slap things together and then leave it up to the finish crew to REALLY finish the house. To make matters worse, their finish crew is short- staffed and it takes FOREVER to get things complete.

My only issue with the mortgage entity was some of their requests for data were absurd and unnecessary so we ignored them. The team was easy to work with and friendly.

My wife and I purchased a Lauderdale style home. The builders were responsive the sellers too. There were the inevitable things in the walk through. Most were addressed but many were not.

The sales assistant Sue, the Lennar mortgage representative Nicole and the foreman Tom the were excellent to work with. The sales representative however never responded to our questions after the papers were signed unless he needed something. I am not sure if this is Lennar’s sales process or if it was our sales representative. Either way the process needs to be looked at.