Lennar Reviews in Charlotte, SC
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What Charlotte Homeowners Have to Say About Lennar.
Read all 547 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Charlotte Area
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Customer Reviews
Lennar - I like lennar home.
- Kavitha N.
- Verified HomeBuyer
- March 17, 2020
- Charlotte, NC
I like lennar home. I own 2 lennar homes one in Florida and one in Charlotte, NC
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good experience
- Robert H.
- Verified HomeBuyer
- September 08, 2024
- Edgemoor, SC
It was a nice experience The Angie sold us the home was exceptional and the project manager was good. You'll find little things thats wrong but nothing major so far and overall I'm happy with my purchase the neighborhood is nice.
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Elson was great
- Mark T.
- Verified HomeBuyer
- July 04, 2023
- Mount Holly, NC
Elson was great as was Angela with the mortgage I am very disappointed that no one can tell us when the boat slips are to be finished or how they are to be allocated. I have seen NOTHING done to build them and that is one reason we moved here
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 3
Lennar - They stay in contact with us
- Douglas W.
- Verified HomeBuyer
- April 22, 2021
- Huntersville, NC
They stay in contact with us
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Lennar - Everything went smooth from start to finish
- Edson G.
- Verified HomeBuyer
- September 21, 2021
- Monroe, NC
Everything went smooth from start to finish
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 3
Good purchase experience
- Alena O.
- Verified HomeBuyer
- April 05, 2021
- Fort Mill, SC
For being our first time, we are very satisfied with our decision. Lennar has very nice house designs and customer service support is top notch. However, there are some details that can improve, like quality of the materials- some are cheap -, finishing touches, like sockets bad positioned, corners from our garage in cement were not finished, carpeting nails could be a little less prominent, etc. my recommendation is to check these small details at your house orientation.
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Sales agent was great to work with
- Anonymous
- Verified HomeBuyer
- August 08, 2023
- Mount Holly, NC
Overall very happy with our new home purchase. There are some minor issues that we have to take care of since the house was a former model home and purchased “as is”. Quality of tile craftsmanship was only average and paint splatters have been found all around the home on the hardwood floors. It does clean off but the cleaning crew that prepared the home for us was subpar. The baseboards and window sills were dusty and corners had cobwebs. Items that made the walk through punch list were handled and fixed quickly. We love this home and are comfortable that we will be here for many years! The ...
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Unable to get mail
- Tiffany K.
- Verified HomeBuyer
- April 21, 2023
- Mooresville, NC
USPS will not deliver mail for those of us on Eden Ave. our mailbox location in the wrong location for the mail carrier our street uses. USPS says they can’t get Kenner to do anything about it. It’s been months of having to go to usps location to pick up ourselves.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - Slow in response to items needing correction.
- Kenneth M.
- Verified HomeBuyer
- June 30, 2021
- Lancaster, SC
Slow in response to items needing correction.
Total Score 5
Quality 3
Trustworthiness 4
Value 2
Responsiveness 2
Lennar - House are beautiful but as soon you have issues (I found some
- Carlos S.
- Verified HomeBuyer
- December 29, 2021
- Charlotte, NC
House are beautiful but as soon you have issues (I found some defects on the finished) some where fixed as courtesy because the warranty didn’t cover it.
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Terrible quality of workmanship and construction manager not responsive to issues
- Anonymous
- Verified HomeBuyer
- July 05, 2022
- Troutman, NC
There were multiple issues with poor workmanship. Especially with drywall, trim, patios and driveway. There was damage done by the cleaners after our new home orientation and because it wasn't noted on the new home orientation they would not fix it. Even though the damage happened in-between these two appointments and was not done by us. Our construction manager was not very knowledgeable about the process and gave us incorrect information on the builders warranty. I was very disappointed and we are now left with our brand new house feeling like we now need to spend more money to make repairs ...
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Customer Service
- Roderick P.
- Verified HomeBuyer
- April 08, 2021
- Indian Land, SC
Our Loan officer was Dylan. He was exceptional and always honest throughout the entire process for us. Our process was a bit complex but we were successful in our home search and got our home. We thank you guys for everything.
Total Score 5
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
Well built, a few things beyond basic needs
- David John S.
- Verified HomeBuyer
- November 14, 2023
- Mount Holly, NC
I’m impressed overall with the quality of building and don’t see a lot of shortcuts or compromises. I was pleasantly surprised for example to see a hybrid heat pump with a gas heat, a comprehensive insect control system installed during the construction process, a whole basement dehumidifier with automatic pump and the like. I was a bit disappointed that red clay was tracked all over the basement during construction and is nearly impossible to remove with muriatic acid followed by recommended floor cleaner. A minor complaint and hard to avoid if construction season is rainy but looks like ...
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
scheduling and communication
- Lee G.
- Verified HomeBuyer
- July 06, 2021
- Indian Land, SC
Great service and communications
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Communication
- Robert S.
- Verified HomeBuyer
- June 17, 2021
- Clover, SC
Make sure your yard is level and the sod is weed free before you close. The landscaping company (sub-contractor) did a terrible job, knows it, and doesn't care about fixing it.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Lennar - The home was built great, no issues, the mortgage experience
- Alfred L.
- Verified HomeBuyer
- June 01, 2021
- Lancaster, SC
The home was built great, no issues, the mortgage experience was a different and terrible experience.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good Value
- John A.
- Verified HomeBuyer
- August 01, 2019
- Charlotte, NC
The staff is friendly and responsive, the quality is good, only gripe is the inability to add some customizations (like having rooms painted ahead of time, or different fixtures).
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality features for mass construction.
- William L.
- Verified HomeBuyer
- December 21, 2021
- Mount Holly, NC
Timely follow up on warranty issues.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Lennar - It was a nice experience
- David W.
- Verified HomeBuyer
- May 06, 2021
- Lancaster, SC
It was a nice experience
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good staff
- Daniel G.
- Verified HomeBuyer
- April 30, 2020
- Clover, SC
Friendly people
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall a decent experience
- Nikhil Mahesh B.
- Verified HomeBuyer
- July 18, 2023
- Fort Mill, SC
This was my first home so cannot compare with other builders but it was a decent experience. The consultant I worked with would quickly respond to my questions. I feel they could have made closing more exciting, you do not meet any lennar representative while closing and getting keys.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Ron
- Ronald B.
- Verified HomeBuyer
- January 05, 2023
- Mooresville, NC
Be sure everything is exactly as you want it. Once you close on yours home they are not so Really available! They do respond eventually, Just not as quickly.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
The quality of the construction and adherence to the timetable.
- Alfred R.
- Verified HomeBuyer
- October 05, 2021
- Mount Holly, NC
We have found that Lennar stands behind its products and responds quickly when there are issues.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Didn't like that irrigation system goes in after turf. Should be offered before!
- Consuelo N.
- Verified HomeBuyer
- September 04, 2021
- Charlotte, NC
Not at all flexible with changes in plan. Can change after completion - does that make sence?
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Lennar - They kept me updated on my entire process with weekly email updates.
- Cynthia S.
- Verified HomeBuyer
- August 31, 2021
- Clover, SC
They kept me updated on my entire process with weekly email updates. The walk throughs were great. Lots of info. Workmanship good just needed a larger deck on the back instead of a balcony. Sod was put down over a lot of rocks so yard is difficult to maintain. Other than that the experience was good
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
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