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Lennar Reviews in Charlotte, SC

What Charlotte Homeowners Have to Say About Lennar.

Read all 547 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Charlotte Area

547 Reviews in Charlotte Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Value 3.8

Responsiveness 3.9

Lennar in Charlotte Area

View Homes

Customer Reviews

First hand experience...

  • Syam T.
  • Verified HomeBuyer
  • January 19, 2023
  • Huntersville, NC

Finishing is very bad. Lennar should have been given more options for having the sun room or back yard porch. there is space which can be planned rather than making wastage.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Lennar

  • Deanthony W.
  • Verified HomeBuyer
  • January 18, 2023
  • Charlotte, NC

This new home buying experience was different from any of my previous. I was told no "we don't" "we can't" "we won't" too often to remember what was able to be done. For the price of the house materials and finishings are so basic. (Painting, Cabinets, Floors, Carpet, Etc.) I closed feeling like I overpaid and have so many upgrades to do.

Total Score 3


Quality 3

Trustworthiness 4

Value 1

Responsiveness 3

Hand-off was awful. Over Promised, Under Delivered

  • Favio P.
  • Verified HomeBuyer
  • January 17, 2023
  • Monroe, NC

In general, the purchasing process was straightforward. So I'll give you kudos for that. But hand-off was handled very poorly. Promises were made that things would be fixed that are still pending over a month later. Most items should not have been allowed to pass initial inspection the first place. For example, I have an interior door that doesn't close, stair balustors out of order, a plastic water bottle visible in the foundation, mismatched ventilation screens and so on! And to have a representative state that this is not a "class 1 build" as an excuse is just not acceptable.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

Nice amenities in the neighborhood

  • Anonymous
  • Verified HomeBuyer
  • December 07, 2022
  • Waxhaw, NC

Overall, nice home and amenities in Millbridge. Finish work could use improvement with more options for kitchen cabinets.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

First new home buying experience with Lennar

  • Randall B.
  • Verified HomeBuyer
  • November 20, 2022
  • Mount Holly, NC

While we are overall fairly happy with our finished home, the overall fit and finish for the price of the home is substandard. We have purchased 8 other new construction homes over the past 30+ years so we know what we should be getting in terms of quality of workmanship. While Lennar advertises "Everything's Included" we found that not to be the case and there was very little we could customize throughout the process. We purchased the house about 8 months ahead of it being completed and had a relative watch the progress. I only wish I was here when it was being built and finished out to ...

Total Score 3


Quality 1

Trustworthiness 4

Value 3

Responsiveness 3

Just okay

  • Yolanda H.
  • Verified HomeBuyer
  • September 13, 2022
  • Charlotte, NC

My new home is very basic for what the cost was. I did not have any options I had to take whatever they offered due to "COVID"? The best thing about my purchase is the location of my home, that is priceless. I am not impressed with this Lennar home, finishes feel really cheap.

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 3

Lennar - Pleasant staff but the finished product/home does not meet the

  • Robin J.
  • Verified HomeBuyer
  • January 19, 2022
  • Gastonia, NC

Pleasant staff but the finished product/home does not meet the long awaited anticipation and expected results.

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Lennar - Poor build quality and craftsmanship

  • Anonymous
  • Verified HomeBuyer
  • December 22, 2021
  • Tega Cay, SC

Poor build quality and craftsmanship

Total Score 3


Quality 2

Trustworthiness 3

Value 1

Responsiveness 5

Lennar - Check and inspect thoroughly before signing,I believe the property

  • Ratnakar S.
  • Verified HomeBuyer
  • October 19, 2021
  • Mount Holly, NC

Check and inspect thoroughly before signing, I believe the property is over priced

Total Score 3


Quality 2

Trustworthiness 3

Value 2

Responsiveness 4

Lennar - The house is well insulated, but the lightning and bathroom fixtures

  • Richard S.
  • Verified HomeBuyer
  • October 28, 2020
  • Troutman, NC

The house is well insulated, but the lightning and bathroom fixtures need to upgraded. Who ever you are using to finish the yard need to be replaced, because the grade of the back of the house could have been done better, and they just throw the sod down.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

They Use The Cheapest Materials Possible

  • James P.
  • Verified HomeBuyer
  • March 04, 2020
  • Davidson, NC

I have lived in my Lennar home for almost six months now. I have come to find out that pretty much all the materials used in the building of my townhome are the cheapest product available. If given a choice I wouldn't buy a home from this company again.

Total Score 3


Quality 1

Trustworthiness 3

Value 2

Responsiveness 5

Mediocre

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2019
  • Charlotte, NC

The buying process was okay, the only person that was incredibly responsive was the sales agent, and he had already secured the sale. Construction Manager changed 3 times in less that 4 months, and quite a few items we asked weren’t done. It could have certainly been worse but absolutely could have been better.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

New home

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2024
  • Fort Mill, SC

Post closing experience is dismal

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Improvement needed

  • Joseph M.
  • Verified HomeBuyer
  • April 11, 2023
  • Lancaster, SC

The overall experience was stressful , I believe that the craftsmanship of the house is poor, as I am already seeing nail pops , had to have warranty work done . When asked if I could have some paint to touch up my walls after moving in , I was told you can go to Sherwood Williams and tell them Lennar house Walnut Creek and they know the paint . To be honest that’s not what someone that pays 500,000 for a home wants to hear , your build supervisor did catch the pillar in front of my home as twisted . Placement of light switches are awful why not have a switch in the garage for the garage ...

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

House review

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2023
  • Davidson, NC

House layout is great, however workmanship could have been much better. Can tell items were rushed and done quickly. There were things that passed inspection that shouldn’t have. For the price we paid for the house, I’m disappointed that we already have to fix items 2 months later.

Total Score 3


Quality 1

Trustworthiness 2

Value 4

Responsiveness 3

Very Frustrating

  • Edward M.
  • Verified HomeBuyer
  • September 06, 2022
  • Huntersville, NC

I found the Lennar experience very frustrating, and would not be repeat buyer. For the price paid, I am disappointed in the development, the finished home, the Lennar processes, and absolutely beside myself that Lennar will not allow, tolerate, or discuss simple, inexpensive changes to make the finished home more “functional “. The Lennar famous quote “it meets code”, and “that’s what’s on the drawing” is heard over and over when you ask for simple changes; early or even before the build. There’s insufficient space for me to outline the issues and watch outs when buying in a Lennar ...

Total Score 3


Quality 2

Trustworthiness 4

Value 2

Responsiveness 2

Lennar - The whole process was not what I expected.

  • Willie S.
  • Verified HomeBuyer
  • March 16, 2022
  • Lancaster, SC

The whole process was not what I expected. The sales person was not truthful in some of her statement i don't believe she cared about how i felt as a buyer. They could do alot better with helping you set up your smart home. They want you to pay someone to come out and set the equipment up when I think it should have been properly set up when we moved in. We been here for 2 months and still can't get the keyless door to work. Lennar needs to be a little more focus on the customers experience.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Lennar - I was so excited to purchase a new build that I felt rushed to

  • Maisha P.
  • Verified HomeBuyer
  • March 08, 2022
  • Denver, NC

I was so excited to purchase a new build that I felt rushed to make my decision and choices to avoid being left out. Had I known what I know now, things would have gone a little differently. Also, the quality of the workmanship is subpar. Make sure the materials and quality are what you are paying for and not just the fact that you have a new home.

Total Score 3


Quality 1

Trustworthiness 3

Value 3

Responsiveness 3

our 2nd Lennar home, 1st great 2nd very poor quality and still discovering more issues after120 days

  • Keith M.
  • Verified HomeBuyer
  • January 04, 2022
  • Mount Holly, NC

Customer service very responsive but limited in what they could accomplish, who every over saw the house being built very poor, when we complained about the paint to the sub they sent out the answer was it was building grade paint and they new we would be repainting lots of hi tech items but most don't work at designed

Total Score 3


Quality 1

Trustworthiness 2

Value 3

Responsiveness 4

Response to issues

  • George H.
  • Verified HomeBuyer
  • July 20, 2021
  • Davidson, NC

We had several major issues that should not have occurred with a top builder. First, the sewer line was busted between the house and the sidewalk, backing up sewage. Lennar was fairly quick to respond, but it took two days to fix. Second, the grading and sod is terrible. Lennar has yet to fix it. Third, the alley way concrete is cracked and crumbling. Lennar has not fixed the concrete. Fourth, the alley approach is designed poorly and cars consistently run off the road causing deep ruts in the adjacent lawn areas. The Ring doorbell was installed missing parts that were taken to fix neighbor ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Keep your expectations low

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2021
  • Charlotte, NC

The building process included a lot of mistakes and miscommunications. Our home has required a lot of warranty repairs so far and all of the claims have involved poor customer service. Our sod was installed without any sprinklers / routine watering for weeks before closing and has been a nonstop effort and expense for us to salvage it since moving in. The process of building the home and dealing with the ongoing repairs from negligent work has been stressful. We do enjoy the neighborhood , and the price that we paid for our home at the time we purchased. I could not imagine paying todays ...

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

Not great

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Mount Holly, NC

They use cheap products. Low grade flooring. I had to choose between low grade engineered flooring or low grade LVP.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Sloppy craftsmanship

  • Lynne T.
  • Verified HomeBuyer
  • March 31, 2021
  • Mooresville, NC

Painting and clean edges on drywall are obviously not a priority. Caulking around the tile floor looks terrible. Major difference in opinion of what usable backyard means .

Total Score 3


Quality 1

Trustworthiness 3

Value 1

Responsiveness 5

Disappointed

  • Russell K.
  • Verified HomeBuyer
  • March 30, 2020
  • Lancaster, SC

Poor taping and mudding, white paint spots on the floor everywhere, doors that were not properly hung, poor fitting screens on windows that allow bugs to get in, nails/concrete/trash left on lot and behind lot, light fixture quality poor, laminate floor quality poor, garage door hung improperly causing excessive noise/vibration, wire shelving in closets bows under any weight,

Lennar responded:
Hi Russell, thank you for sharing your concerns with your new home. We are sorry for the difficulties you described. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

Will promise things before you close then never do them

  • Patrick R.
  • Verified HomeBuyer
  • February 26, 2020
  • Davidson, NC

I was promised during my walk through that the huge hill of mud beside my home would be removed. It is also being used as a trash dump. Been over 4 months now and absolutely nothing has been done about it. If you drive down the alley behind Caite ridge road you can’t miss it under the power line. I guess since all homes on that street are sold it no longer matters.

Total Score 3


Quality 4

Trustworthiness 1

Value 4

Responsiveness 1