Richmond American Homes Reviews in Riverside San Bernardino, CA
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Riverside San Bernardino Homeowners Have to Say About Richmond American Homes.
Read all 79 verified reviews from homeowners that built a new home with Richmond American Homes in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Richmond American Homes an average 3.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Richmond American Homes
has 3.1 out of 5 stars in Riverside-San Bernardino Area
79 Reviews in Riverside-San Bernardino Area
Richmond American Homes in Riverside-San Bernardino Area
View Homes
Customer Reviews
Rollover walkthrough
- Robert Philip S.
- Verified HomeBuyer
- May 21, 2024
- Corona, CA
They need to communicate better and figure out how take care of issues on rollover items from the walkthrough inspections.
Richmond American Homes responded:
That’s disappointing to hear, but I’m glad you let us know. I’ll reach out to your local team so they can contact you about your concerns.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible customer service
- Wisam A.
- Verified HomeBuyer
- May 17, 2024
- Victorville, CA
Horrible service. They don’t help they never reply just really really bad
Richmond American Homes responded:
I'm sorry to hear you're having communication issues with our team. If you'd like to reach out to me at jeff.jenkins@mdch.com with your contact info and address, I will be happy to follow up on your behalf.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bad service
- Jose Perez B.
- Verified HomeBuyer
- April 03, 2024
- Perris, CA
It been a month since purchase new house and. Still waiting for repairs Bad service no calls no confirmation when can have done
Richmond American Homes responded:
Thank you for taking the time to leave a review. If there are outstanding issues that need to be addressed, please reach out to me at jeff.jenkins@mdch.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
It is too worst , the build quality is not good , Still pending walk-in defects after 3 months
- Anonymous
- Verified HomeBuyer
- March 15, 2024
- Chino, CA
Hi Team I am getting too bad experience and build quality and workmanship , Even what we found in final orientation check list not fulfil so far , we followed up many times , no response , still items are pending activates from last orientation I have raised the warranty requests regarding floor defects , doors repair and windows glass replacement , no response still .Even if we asking sales office , they are always telling we do not know , even they did not give the information whom to escalate . From last orientation , They said last presser wash pending we will do it before we ...
Richmond American Homes responded:
It’s disappointing to know that you’ve had a poor experience with us. If you’d like to send us more information, email jeff.jenkins@mdch.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.
