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- Richmond American Homes
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- Washington, MD
Richmond American Homes Reviews in Washington, MD
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What Washington Homeowners Have to Say About Richmond American Homes.
Read all 46 verified reviews from homeowners that built a new home with Richmond American Homes in the Washington area. Washington homeowners have rated Richmond American Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Richmond American Homes in Washington Area
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Customer Reviews
DO
- Douglas Lee O.
- Verified HomeBuyer
- August 02, 2024
- Middletown, VA
Communication was excellent. Quality of workmanship is very good.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent.!!!
- Juan Carlos O.
- Verified HomeBuyer
- July 28, 2024
- Locust Grove, VA
Hi my name is Juan, Very happy and exited with my new home built by Richmond American home.! The quality and workmanship it’s exceptional and highly recommend to look into this projects for new home buyers. The salesman was very helpful and clear on providing and requesting info and documentation. Overall they got a great teamwork on the new home development, bravo Richmond American home .!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Sales Representative!
- Kevin B C.
- Verified HomeBuyer
- July 26, 2024
- Locust Grove, VA
Steve the sales representative was very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Efficient home delivery
- Sam W. K.
- Verified HomeBuyer
- May 01, 2024
- Stafford, VA
The house was built as scheduled. I’m in love with the house and neighborhood
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Salesperson very helpful and knowledgable
- Ronald Dean A.
- Verified HomeBuyer
- April 10, 2024
- Orange, VA
Would buy another Richmond American home-in fact this is our second.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales Office
- Kara Patricia D.
- Verified HomeBuyer
- March 06, 2024
- Fredericksburg, VA
I had a wonderful experience with the sales office from the beginning to the end. All of my questions and phone calls were promptly responded to. Even after I moved in, the sales office checked with me to see if I needed anything else. I would highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding experience
- Aime Ngandu T.
- Verified HomeBuyer
- January 09, 2024
- King George, VA
My wife and I, recently had the pleasure of working with Richmond American Homes, and the experience was nothing short of extraordinary. From the initial consultation to the the final walkthrough, every step of the process was marked by professionalism, attention to detail, and a commitment to customer satisfaction. We had a very pleasant experience with this home builder company, we wholeheartedly recommend Richmond American Homes to anyone in search of reliable, skilled, and customer-focused home builder.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
First time home buyer experience
- Stephanie Estrada O.
- Verified HomeBuyer
- January 03, 2024
- King George, VA
Seamless process from start to finish.As first time home buyers,We had a great experience with Richmond American Homes. We had a good deal with them. We love the house features its interior and exterior design layouts. Expansive open concept from kitchen to great room with center-meet sliding patio doors. Ample huge windows that allows natural light in and many more to mention. Richmond staffs provided quality service throughout this entire process. We were given a great overview of what to expect with our home purchase, great follow-up, and timely service. The construction team was ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Our Sales Rep Was Great
- Ivan C.
- Verified HomeBuyer
- December 26, 2023
- Middletown, VA
Our sales rep Martha was great. She was responsive and very helpful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Catherine W.
- Verified HomeBuyer
- December 06, 2023
- Stafford, VA
Everything happened from beginning g to end....nothing bad to say about Richmon Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great New home
- Stacy Renee V.
- Verified HomeBuyer
- August 10, 2024
- Middletown, VA
I purchased a Coral model from Richmond American homes. Megan -Sales team was amazing! She was so helpful and made my home buying experience easy. I am happy with my new home. I love the layout, the quality of the home, and the neighborhood. I would recommend RAH to others.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
The on site representative is excellent and very knowledgeable and professional.
- Robert W G.
- Verified HomeBuyer
- August 09, 2024
- Spotsylvania, VA
The on site personnel have been wonderful and very helpful.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
The experience was great. The sales Representative was extremely helpful in getting us all the information we needed and also helped us with getting the documents we needed to complete the process. The documents process was seamless to help us achieve
- Nivia A R.
- Verified HomeBuyer
- July 27, 2024
- Locust Grove, VA
Having a ready made Home was key to our needs. Moving out of State was an important step in finding our next home as quickly as possible.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Very Pleases
- Andrew Scott B.
- Verified HomeBuyer
- November 30, 2023
- Winchester, VA
My family just moved in to our new home. We love it. With anything built by human hands we expect some flaws. Some of our doorknobs where installed upside down. Other than that, this house has been great so far.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Happy with our home!
- Julissa C.
- Verified HomeBuyer
- March 27, 2024
- Spotsylvania, VA
We couldn’t have anyone better than Noah H. As a sales person. He was extremely profesional, polite, knowledgeable with a wonderful attitude and responsiveness to every question that we had….. and we had a lot! Overall buying experience was excellent as first time home buyers. We never though it was going to be this easy.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Martha was amazing!
- Anna R S.
- Verified HomeBuyer
- March 06, 2024
- Middletown, VA
Great experience overall. The value for the home was perfect. Material quality of the house was to be expected. After moving in door knobs and lights fell off. Paint a little sloppy after noticing being there for awhile. Overall, I would work with Richmond again.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 4
Purchase review
- Steven P.
- Verified HomeBuyer
- July 27, 2024
- Winchester, VA
Davine has been exceptional throughout the entire process of the buying process. However on the backside of the sale the company has been very slow to correct the final walkthrough issues. It has been a month since move in and there are still items not corrected
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 1
Great experience purchasing but poor craftsmanship
- Cedric G. G.
- Verified HomeBuyer
- July 12, 2024
- Stafford, VA
The home buying experience itself was great. Lois was a blessing to work with and the process for me and my wife was as easy as can be. The craftsmanship of the home is where I have the issue. Multiple things built poorly and we are currently awaiting our 30 day inspection so that we can get these critical items fixed and have yet to hear from them on when this inspection will take place. Stairs and floors built poorly, drywall is patchy, windows aren’t sealed and the list goes on. I’m just hoping that they correct their poor craftsmanship at this point so that we can enjoy our home.
Total Score 5
Quality 1
Trustworthiness 5
Value 2
Responsiveness 1
Great
- Lacey A C.
- Verified HomeBuyer
- August 24, 2024
- Middletown, VA
We are enjoying our new home! Not very enjoyable to hear construction work at 6:30am in the morning while my kid is asleep but after the neighborhood is built that will go away.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Great experience
- Pierre R C.
- Verified HomeBuyer
- June 06, 2024
- King George, VA
The sales agent Terri was the best! She helped me throughout the entire process. I was out of state and she called me almost everyday to give me updates, send pictures of the home, video called me to do a virtual tour and more. Zurich, the builders superintendent was also helpful. Any questions I had he answered and even after I purchased the home, he’s still assisting me with no problem.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great APR
- Donatien Yemdji f.
- Verified HomeBuyer
- March 13, 2024
- Fredericksburg, VA
First time buying a brand new house, I thought I could customize which wasn’t the case. We start the house from scratch and they told us, they already ordered everything, so no changes. However, we love the house despite some requests that they were not able to adjust. We worked with Steven, the saler, he is very knowledgeable and always available whenever we needed him even now. I will recommend Richmond American Homes. Also they have a great APR that you will never found anywhere. That’s the big reason we chose them. Thank you
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Keswick
- Gloria Te N.
- Verified HomeBuyer
- September 26, 2024
- Spotsylvania, VA
Noah was the best to work with. He was very quick to respond to questions and just very down to earth. Thank you Noah!!!
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Customer Service with Terri
- Tommy J R.
- Verified HomeBuyer
- December 05, 2023
- Leonardtown, MD
I am pleased to provide a positive evaluation of my buying experience. The service I received from Terri was exceptional, surpassing my expectations. Terri's willingness to assist me went above and beyond, even extending her support outside of regular business hours. Her enthusiasm and constant smile made it effortless for me to approach her for any assistance I needed. Terri's exceptional customer service has undoubtedly created a lasting impression and will make me return for future help without hesitation.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Workmanship severely lacking
- Rodney G.
- Verified HomeBuyer
- October 02, 2024
- Spotsylvania, VA
Have been very disappointed in the product I received for 700k. The workmanship is reminiscent of a lesser quality builder. Definitely will NOT purchase nor recommend a Richmond American home to anyone.
Total Score 4
Quality 1
Trustworthiness 3
Value 2
Responsiveness 1
It's okay. It's acceptable.
- Anonymous
- Verified HomeBuyer
- August 09, 2024
- Winchester, VA
I had a lot of moving pieces in my life and needed a house. Richmond American was there to fill that need. Our house is okay. It's an okay starter house. Workmanship is okay. There is some pretty mediocre tile work going down. Otherwise things are functional and overall acceptable. Acceptable is the key. I'm sure you didn't want this review. Maybe stop spamming my email with these requests. This was a reasonable review, I definitely could have submitted worse.
Richmond American Homes responded:
Thank you for letting us know. I’ll pass this info along to our team.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
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