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Shea Homes-Trilogy Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Shea Homes-Trilogy.

Read all 304 verified reviews from homeowners that built a new home with Shea Homes-Trilogy in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Shea Homes-Trilogy an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes-Trilogy's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes-Trilogy

has 4.1 out of 5 stars in Phoenix-Mesa Area

304 Reviews in Phoenix-Mesa Area

Ratings by Category

Overall 4.1

Quality 4.1

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Shea Homes-Trilogy in Phoenix-Mesa Area

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Customer Reviews

We are very pleased. Shea is great

  • Michael F.
  • Verified HomeBuyer
  • September 24, 2024
  • Wickenburg, AZ

Everyone in the process from sales to construction to the post-construction warranty checkup has been nothing short of excellent. As a business owner I know that’s quite a feat for any company. Wow! I highly recommend Shea to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very Impressed - Great Experience

  • Dan B.
  • Verified HomeBuyer
  • September 08, 2024
  • Rio Verde, AZ

We recently purchased in Trilogy Verde River. I honestly couldn’t think of a single thing they could have done more efficiently.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic employees whom are responsible to all request

  • Anonymous
  • Verified HomeBuyer
  • August 26, 2024
  • Wickenburg, AZ

Everyone whom we worked with in the purchase of our home have been fantastic. Employees seem to really care and do their best to make sure you get the service requested or required.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trilogy Wickenburg Ranch _ new home buyer experience

  • Karina G.
  • Verified HomeBuyer
  • July 27, 2024
  • Wickenburg, AZ

Very friendly, professional & knowledgable. The Wickenburg Ranch team exceeded my expectations each step of the way. I received a warm friendly welcome from the moment I was greeted at the gate, viewed the new model homes, & toured the impressive golf community via golf cart. The Ranch community is active, fun & social though set in an expansive area for each home to be enjoyed as a private oasis. The sales team was never pushy and continually placed my best interest as their objective. They truly receive my gold star rating for knowledge, communication & friendly attitude. The new home ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best builder in AZ

  • William L.
  • Verified HomeBuyer
  • July 26, 2024
  • Wickenburg, AZ

We just got through our one month review. We had some minor concerns which we explained to our warranty specialist. He followed up a couple of days later with appointments to have the appropriate service techs come out to the home. The techs fixed our issues. The warranty team at Shea is top notch. Thank you both for your support, Allen and Richard.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our home

  • Nicole W.
  • Verified HomeBuyer
  • July 12, 2024
  • Rio Verde, AZ

Repeat buyers, love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Matt, Scott and Jen are awesome. We could not be happier.

  • Terence M.
  • Verified HomeBuyer
  • April 10, 2024
  • Rio Verde, AZ

Shea has a great team! Always transparent and a pleasure to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ryan and Jen have been super!

  • Michael B.
  • Verified HomeBuyer
  • April 09, 2024
  • Rio Verde, AZ

Cannot say enough good things about Ryan. He was fantastic throughout the build process by keeping us updated and setting realistic expectations. We really felt like we had someone looking out for us! Jen has kind of taken over the mantle now that we are living in our home and early indications she will be just as responsive. They are both great representatives for Shea who have and will continue to personalize the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience

  • Charles B.
  • Verified HomeBuyer
  • February 20, 2024
  • Wickenburg, AZ

Beautiful home, finished ahead of schedule, great buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Turnover Process

  • Kevin D.
  • Verified HomeBuyer
  • February 13, 2024
  • Rio Verde, AZ

The punchlist walk thru and final acceptance of home was exceptional. Items noted in our punchlist walk were all thoroughly addressed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Joe at Verde River

  • Joseph D.
  • Verified HomeBuyer
  • February 07, 2024
  • Rio Verde, AZ

Working with Shea on this build was great. Obviously a lot of moving parts and decisions to be made. We felt supported the entire way and the professionalism demonstrated by all involved provided confidence and comfort. Many thanks to Kara, Bryan, Theresa, Steve and all others behind the scenes. We really appreciate your help and support along the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jim

  • Dr James J.
  • Verified HomeBuyer
  • January 02, 2024
  • Rio Verde, AZ

We have been delighted with the Shea experience. Our sales representative,Matt is the most honorable, thorough and responsive person we have ever experienced. Shea makes the home building process seamless with no stress.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Welcome to my AZ home

  • Ralph B.
  • Verified HomeBuyer
  • January 02, 2024
  • Rio Verde, AZ

This is my first time building a home in a new location. It will be a main residence soon. From start to finish, Shea was wonderful. Kara in sales office called us about a lot, set us up with the design and build team, and answered all questions honestly and quickly. Jason, the GC for the build, kept me informed, sent progress photos, and held my hand the entire way through. What could’ve been very stressful became very simple.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Dennis S.
  • Verified HomeBuyer
  • October 19, 2023
  • Rio Verde, AZ

Our salesperson and construction manager were excellent in every aspect of the process and in addressing issues that arose.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All individuals, Scott, Marc, Rob, Tammy and others have been professional and responsibe

  • Scott K.
  • Verified HomeBuyer
  • September 27, 2023
  • Wickenburg, AZ

My experience was stellar. While there were a few hiccups because of weather, supply and labor shortages, I was kept informed every step and given updated timelines. Building materials seem solid. The array of interior upgrade options (flooring, cabinets, etc.) rocked. Overall, very satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great homebuilding experience!

  • Roderick H.
  • Verified HomeBuyer
  • July 19, 2023
  • Rio Verde, AZ

Our homebuilding experience was great! They kept us informed and was very prompt with any responses to our concerns! The quality of craftsmanship of the build is hands down the best we have ever experienced! The attention to detail and quality of work is top tier! I would build 3 more homes with Shea!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love my Trilogy home!

  • Jennifer M.
  • Verified HomeBuyer
  • May 12, 2023
  • Rio Verde, AZ

The Trilogy lifestyle and community is all I hoped it would be, and more. I am happy to be here!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

SHEA EXCELS

  • Barbara S.
  • Verified HomeBuyer
  • April 19, 2023
  • Rio Verde, AZ

MY SALESPERSON, CONSTRUCTION MANAGER AND WARRANTIES MANAGER ARE TOP NOTCHED, EXPERIENCED, PROFESSIONALS WITH WHOM I ENJOYED WORKING VERY MUCH. I got very, very lucky having Matt, Eric R. and Lala assigned to my lot. Each one responded to my questions and concerns quickly and thoroughly. Shea's quality control processes are awesome.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Encanterra....a great experience

  • Michele S.
  • Verified HomeBuyer
  • March 30, 2023
  • San Tan Valley, AZ

The sales representative was transparent, knowledgeable and most professional. From the beginning of the process to the end, the experience was indeed a pleasure.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trilogy at Wickenburg Ranch

  • Paula D.
  • Verified HomeBuyer
  • February 23, 2023
  • Wickenburg, AZ

Unfortunately it took 19 months for home to be completed for a variety of reasons some avoidable and some unavoidable delays. The field personnel at Shea are customer focused, knowledgeable , and competent. Sales staff not so great. Completed home is actually very high quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wickenburg Dream home

  • Lindsey M.
  • Verified HomeBuyer
  • February 22, 2023
  • Wickenburg, AZ

We love our new Shea home and the communication has been outstanding with everyone. All repairs have been handled quickly and we have no complaints. We would recommend anyone wanting a new home to consider Shea. A+ service and quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Home Buying Experience with Shea Homes

  • Denis G.
  • Verified HomeBuyer
  • February 18, 2023
  • San Tan Valley, AZ

After previously buying 2 new homes over many years, this was by far the best experience with Shea Homes. Everyone we came into contact with was highly professional and respectful. Every detail was documented. There were minimal issues when we took delivery of our home. Very high quality materials and workmanship. Would highly recommend buying a home from Shea.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love our Shea home!

  • Tammy F.
  • Verified HomeBuyer
  • January 31, 2023
  • San Tan Valley, AZ

Our experience with Shea Homes was fantastic! From the sales staff, to design, through the construction process, the staff did everything promised. Our construction field manager was available, responsive and the finished product is great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kathy M

  • Tom M.
  • Verified HomeBuyer
  • November 29, 2022
  • San Tan Valley, AZ

Our experience with Shea was wonderful. All the people we came in contact with were very professional and knew their jobs. From construction to design Shea was there for us. Problems were addressed and solved to our satisfaction. Rob our contractor was good at detail and finishing the job. Highly recommend Shea to build your next home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trilogy at Vistancia - Vibrant Home Model

  • Beverly W.
  • Verified HomeBuyer
  • November 16, 2022
  • Peoria, AZ

I had a very positive experience with Shea Homes starting with Owen, sales consultant. Alan, my construction manager, was always on top of things which was a real challenge with supply chain issues experienced because of the pandemic. And any remaining issues have been promptly addressed by Bill, my warranty specialist. I am very grateful to all who have helped me along the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5