- New homes
- Shea Homes-Trilogy
- Reviews
Shea Homes-Trilogy Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Homeowners Have to Say About Shea Homes-Trilogy.
Shea Homes-Trilogy has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes-Trilogy 848 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Can't be better
- TOM G.
- Verified HomeBuyer
- September 20, 2022
- Front Royal, VA
The entire process was flawless. The sale was low key without a pressured effort to purchase. The mortgage processing was easy. The closing was relaxed. Everyone worked to accommodate our schedules. The home quality is excellent and our home services representative gives us prompt responses to our requests. Best decision we have made in our lives
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
good
- Victor S.
- Verified HomeBuyer
- September 16, 2022
- Peoria, AZ
took to long to build
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Shea Homes-Trilogy - This is our second Shea home and overall it has been a great
- Kenneth F.
- Verified HomeBuyer
- June 23, 2022
- Wickenburg, AZ
This is our second Shea home and overall it has been a great experience. I only gave 4 stars on price because prices everywhere have skyrocketed and 4 stars on quality because of one fairly significant issue involving location of grab bars in showers The Warranty service has been excellent in every regard. David is professional and very responsive and a credit to your company
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Shea Homes-Trilogy - A very long process, but you were always in the loop every step
- Michael G.
- Verified HomeBuyer
- June 01, 2022
- Rio Verde, AZ
A very long process, but you were always in the loop every step of the way. This certainly made the experience worthwhile.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
New home experience
- Linda S.
- Verified HomeBuyer
- May 24, 2022
- Indio, CA
The overall Shay home experience has been exceptionally from start to finish the process was seamless and after purchase the introduction to our home and some of his features was a wonderful experience
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
All the folks involved were great
- Chris W.
- Verified HomeBuyer
- May 22, 2022
- Indio, CA
Quality is great, and I wouldn’t change a thing
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
The build
- Ed M.
- Verified HomeBuyer
- March 21, 2022
- Peoria, AZ
Once we decided to be part of the Trilogy experience, I was very impressed on the process in which Shea/Trilogy keep us informed on every step of the way of the house build. We are thrilled to be part of the Trilogy Neighborhood and we love our new house. Ed
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Follow up service.
- Belinda F.
- Verified HomeBuyer
- March 17, 2022
- Santa Maria, CA
Over all we are very pleased with our purchase. Due to the pandemic it made everything difficult for the buyer and Trilogy Shea Homes.
Total Score 5
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Trilogy - The Shae team was awesome to deal with buying our new house.
- Robert S.
- Verified HomeBuyer
- February 22, 2022
- Groveland, FL
The Shae team was awesome to deal with buying our new house.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Interfacing with Shea
- Bernard G.
- Verified HomeBuyer
- February 15, 2022
- Denver, NC
Buildind and Buying with Shae (considering Covid-19) was a clean, straightforward process. Our Field Mananager was a Star and our Mortgage agent was there to help us every step of the way! We did have issues with some products and timings (due to supply chain issues), but these issues were delt with as quickly as possible. All in all, a good experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Our salesperson Matt was fantastic, as was our field rep Eric.
- Daniel L.
- Verified HomeBuyer
- February 01, 2022
- Rio Verde, AZ
I don't fill in these types of questions.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Ease of financing and timely updates during build process
- Melanie K.
- Verified HomeBuyer
- February 01, 2022
- Santa Maria, CA
Apparently this builder has a fantastic reputation, however our home was one of the very last built prior to completion of the residential site. It is evident throughout the property that the job was rushed; “sloppy workmanship” and mistakes that later had to be corrected - which is frustrating, time consuming, and forces me to miss career and other important commitments to redo work that should’ve been done right the first time. The experience of buying a home with Shea was great. The home I received was not what I expected.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Shea Homes - Trilogy - I believe that we received a quality product for the price we
- David H.
- Verified HomeBuyer
- January 05, 2022
- Wickenburg, AZ
I believe that we received a quality product for the price we paid. As a production builder, they have their processes and, other than picking finishes, you have very little input into the build process.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Trustworthiness!
- Mike H.
- Verified HomeBuyer
- November 29, 2021
- Rio Verde, AZ
They kept their word at every turn in spite of all the supply chain challenges
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Shea Homes - Trilogy - The builder seemed to care about doing a good job while building
- Barbara T.
- Verified HomeBuyer
- November 02, 2021
- Maple Valley, WA
The builder seemed to care about doing a good job while building the house, but needs work on follow up. I do not have any major items and I am very happy with my house, but there are little things that do not seem like a priority to the builder to solve for me since the sale is final.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Sales Rep a real pro...totally no pressure, but lots of answers
- Robert S.
- Verified HomeBuyer
- August 10, 2021
- Groveland, FL
These people build a great home and developed a great community in Orlando. Incredible amenities in a great location. We looked at more than a hundred homes in more than a dozen communities. We've now been owners for two months and wish we'd moved earlier!
Total Score 5
Quality 5
Trustworthiness 3
Value 5
Responsiveness 5
Shea Homes - Trilogy - CS is vg!
- Anonymous
- Verified HomeBuyer
- July 20, 2021
- Las Vegas, NV
CS is vg! Good communication and follow up on all problems and repairs!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Shea Homes - Trilogy - Great lock step buying process.
- Lou H.
- Verified HomeBuyer
- July 13, 2021
- Front Royal, VA
Great lock step buying process.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Employees that respond!
- Patricia R.
- Verified HomeBuyer
- July 13, 2021
- Bonney Lake, WA
Everyone that we've dealt with regarding our new home purchase has been responsive and helpful; even after we've moved in! I loved being able to chose my options for flooring, cabinets, even the exterior. They have a wide selection of interior options; so while we may have the same floorplan, our house looks different.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Top Quality home in beautiful development
- Jay M.
- Verified HomeBuyer
- May 04, 2021
- Peoria, AZ
Colleen (sales agent) was very helpful. Everyone was very professional. Neighbors are incredible.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Shea Homes - Trilogy - good quality construction, good initial orientation which seemed
- Eric F.
- Verified HomeBuyer
- April 22, 2021
- Brentwood, CA
good quality construction, good initial orientation which seemed well organized. Sales staff were " low key" and didn't make me feel rushed
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Sales person and building supervisor were great to work with
- Donald C.
- Verified HomeBuyer
- February 17, 2021
- Denver, NC
Easy to work with and simple process.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Shea Homes - Trilogy - After going through multiple previous home builds/renovations,
- Stephanie O.
- Verified HomeBuyer
- February 16, 2021
- Rio Verde, AZ
After going through multiple previous home builds/renovations, our Shea experience was the smoothest ever. My husband and I appreciate knowing the details of how things work, and everyone at Shea was extremely helpful, informative and responsive throughout the process.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Strength in Staff
- Terry B.
- Verified HomeBuyer
- January 12, 2021
- Rio Verde, AZ
Supportive staff, Shawna, Laura, And Steve, were all most supportive, knowledgeable, and responsive.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Shea Homes - Trilogy - The people we enter acted with.
- Joan C.
- Verified HomeBuyer
- January 12, 2021
- Santa Maria, CA
The people we enter acted with. They were pleasant knowledgeable & efficient. Overall a good experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Ranging from compliments to complaints, all 848 reviews about Shea Homes-Trilogy are provided by verified homeowners that recently completed construction and moved into their new home.
Narrow Reviews by Area
Ranging from compliments to complaints, all 848 reviews about Shea Homes-Trilogy are provided by verified homeowners that recently completed construction and moved into their new home.
- Boise, ID (20)
- Charlotte, NC (76)
- Las Vegas, NV (73)
- Oakland-Alameda, CA (33)
- Ocala, FL (52)
- Orlando, FL (17)
- Phoenix-Mesa, AZ (304)
- Riverside-San Bernardino, CA (70)
- Sacramento, CA - Coming Soon!
- San Luis Obispo, CA (32)
- Santa Barbara, CA (11)
- Seattle-Bellevue, WA - Coming Soon!
- Tacoma, WA (73)
- Washington, VA (77)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.