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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 880 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.2 out of 5 stars in All Areas

880 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

Customer Reviews

Responsiveness

  • Merhawit T.
  • Verified HomeBuyer
  • December 03, 2021
  • Tracy, CA

Very friendly and responsive team .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pretty amazing that during a pandemic you were able to complete the phases and project on time.

  • Thomas R.
  • Verified HomeBuyer
  • November 23, 2021
  • Seal Beach, CA

I am impressed with the quality of the work and the responsiveness to questions during the building process by all Shea team members. Since Closing, the responsiveness by customer service to issues and/or questions has been impressive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service

  • Douglas E.
  • Verified HomeBuyer
  • November 18, 2021
  • Camarillo, CA

From deposit to close of escrow we appreciated the customer service and responsiveness to questions and concerns After close, Shea continued to show great customer service by addressing outstanding issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall

  • Kenneth S.
  • Verified HomeBuyer
  • November 16, 2021
  • Camarillo, CA

We were impressed with the responsiveness of the sales office personnel and the customer service we received to address any issue.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Staff

  • Paul K.
  • Verified HomeBuyer
  • November 10, 2021
  • Camarillo, CA

Every person involved; sales, service, construction personnel had fantastic attitudes and tried to be helpful. I had a Shea Home before and that is the reason why when I heard about this new community in Camarillo I jumped right on it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great construction quality

  • Sujeet S.
  • Verified HomeBuyer
  • November 05, 2021
  • Tracy, CA

Overall satisfied with our new home. Construction quality, design and finishing of home is awesome. Glad we made the right decision to go ahead with Shea.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home & great customer service!

  • Maria R.
  • Verified HomeBuyer
  • November 04, 2021
  • Spring, TX

When I started looking to buy a home I looked at all homebuilders in the Houston metro area. When I came across Shea homes I really liked the floor plans, and they had some upgrade options that I have never seen with other homebuilders. I had never heard of Shea homes before, so I did some research online and saw that they had good reviews. I came to see the model homes in person and fell in love with one specifically. At that time the lots were not released yet for pre-sales, but I spoke to the Sales Rep. David and he kept me updated on when we could buy. The building process took about 5 ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Very responsive to our issues!

  • Lawrence T.
  • Verified HomeBuyer
  • November 03, 2021
  • Peoria, AZ

Very responsive to our issues!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Follow up care

  • Anonymous
  • Verified HomeBuyer
  • November 02, 2021
  • Tracy, CA

Shea houses are made to last. Floor plans are excellent and exterior designs are better than other builders. Our house got delayed but the end product is wonderful. Follow up for any future problems is also take care by the builders.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great home building and buying experience

  • Kristin P.
  • Verified HomeBuyer
  • November 02, 2021
  • Castle Rock, CO

Great home building and buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing People, Amazing Quality, Fantastic Designs

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Scottsdale, AZ

Was absolutely the best. Shea's people were always interested in us first and became friends. The construction quality was beyond our wildest expectations. And the design and architecture help make it feel more like a home than just another house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality home!!

  • Marrisa M.
  • Verified HomeBuyer
  • October 27, 2021
  • Castle Rock, CO

We loved working with Shea and could tell we were getting a superior product. The home and neighborhood have lived up to our expectations and we couldn’t be happier. I tell myself everyday how lucky we were to find this home in this community.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience! It was fun and rewarding.

  • Sophoan P.
  • Verified HomeBuyer
  • October 26, 2021
  • Tracy, CA

I liked how easy the process was and fast too.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Everyone is so great to work with.

  • Kristine T.
  • Verified HomeBuyer
  • October 26, 2021
  • Parker, CO

Everyone is so great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Staff

  • Kathy N.
  • Verified HomeBuyer
  • October 26, 2021
  • Camarillo, CA

Was very professional and helpful during the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick responses and attention to detail

  • Shannon W.
  • Verified HomeBuyer
  • October 26, 2021
  • Littleton, CO

Building a new home has a lot of layers involved! There are processes and people put in place with Shea to help every step of the way. They are very responsive, patient, and knowledgeable. I am so in love with our new home and couldn't have done it without the Shea team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - The sales team had been very helpful every step of the way.

  • Jeremy Q.
  • Verified HomeBuyer
  • October 26, 2021
  • Placentia, CA

The sales team had been very helpful every step of the way. Constant communication and always had the answers or knew where to get them quickly!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Extremely pleased

  • Himadri D.
  • Verified HomeBuyer
  • October 26, 2021
  • Tracy, CA

This was our first home in California and starting from day 1, our experience was extremely positive. From home lottery, then paper work, design studio and till hand over, each activities were professionally orchestrated well. Same experience for mortgage part as well. Lastly when we got our home and enjoying it every day, even the after sale service is of an extremely high standard. I would definitely recommend.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The People and Processes

  • Cheryl G.
  • Verified HomeBuyer
  • October 26, 2021
  • Avondale, AZ

From day one, every person was professional and helpful. They listen and got answers to all of my questions. We purchased from out-of-state and received whatever we needed. Communication was excellent. The house is amazing! Any issues are addressed and ours have been minor. I highly recommend working with Shea Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The builder is good

  • Mandar G.
  • Verified HomeBuyer
  • September 07, 2021
  • Fremont, CA

I think overall builder is good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Outstanding customer service from the frontline officers to the

  • Lerina U.
  • Verified HomeBuyer
  • September 01, 2021
  • Avondale, AZ

Outstanding customer service from the frontline officers to the builder managers and last but not least customer service support. Always on top of every concern that we had, explaining the process and options that may meet our needs. Very friendly and attentive in all aspects of our home purchasing process. Will definitely recommend Acclaim at Alamar staff for outstanding experience to friends and families...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Everyone from sales to construction were great to work with!

  • Matthew S.
  • Verified HomeBuyer
  • August 31, 2021
  • Mesa, AZ

Everyone from sales to construction were great to work with! Great experience all the way around. Our superintendent Zach was awesome.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - House looks great.

  • Anonymous
  • Verified HomeBuyer
  • August 31, 2021
  • Tracy, CA

House looks great. And they are responsive

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality of stuffs are great when compared to competitors.

  • Deepesh P.
  • Verified HomeBuyer
  • August 27, 2021
  • Tracy, CA

It was great to work with Shea and for a first time buyer, was getting majority of the support. Kyle was great and able to address all my questions n concerns. Happy to recommend Shea to my friends n I have already did that.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

So many favorites with Shea

  • Sabrina C.
  • Verified HomeBuyer
  • August 24, 2021
  • Rosharon, TX

I love the hardwood floors, ceramic tile in wet areas, high ceilings, awesome view from backyard and magnificent granite oversized kitchen countertop. And lastly but most importantly how the Shea team is so professional and Reachable ⭐️⭐️⭐️

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ranging from compliments to complaints, all 880 reviews about Shea Homes are provided by verified homeowners that recently completed construction and moved into their new home.

Narrow Reviews by Area

Ranging from compliments to complaints, all 880 reviews about Shea Homes are provided by verified homeowners that recently completed construction and moved into their new home.